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    • Brand Response

      GE Answers 

      May 12, 2017

      Hello JKAK - thank you for taking the time to provide a review of your dishwasher. We are very sorry to hear that your dishes are not coming out clean after five hours. While the new dishwashers take a bit longer to run a cycle, depending upon the options selected, they are still very energy efficient. In order to assist with the cleaning performance of the dishwasher, it is necessary that the water enter the dishwasher at 120 degrees F. We recommend that you run the hot water at the sink a few seconds prior to starting the dishwasher so the water enters hot. We also recommend to use the "Wash Temp Boost" option. If these suggestions do not help, we recommend contacting GE Factory Service at 1-800-432-2737 for assistance. Thanks for choosing GE Appliances! NANCYatGEA GE_Appliances