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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 117 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers praise the brightness and ease of use of the Cync 16 Foot Indoor Smart LED Light Strip, frequently citing the app's user-friendliness and the vibrant LED quality. However, some customers express concerns about the adhesive's reliability and the light strip's fixed length. The music sync feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 117 reviews
  • Pros mentioned:
    Brightness, Led, Music sync

    Rated 5 out of 5 stars

    Amazing Home Lighting Option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Cync dynamic light strip. I used mine around the t.v. in our family room. My wife and daughter love the multitude of different color combinations, and that you can Cync the lights to follow the beats of their favorite songs. I also am amazed that you can cut the light into multiple different strips and can control each single strip separately, or all together, even in different areas or rooms of your house. All around amazing addition to our home entertainment.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear you and your family are having an enjoyable experience with the benefits of all that Cync has to offer. Thank you for your review and for allowing Cync to be your smart home choice! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Routines are handy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There could have been more physical anchors, but overall I am super pleased. I set up a routine in my darked out bedroom to outline the door in dim blue light when my alarm is set to go off and it worked perfectly. I can't wait to install the other sets in the kitchen and set up routines for them.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Jane, thank you for your positive feedback. We hope you enjoy the benefits of all that Cync has to offer. -Cync Support

  • Rated 3 out of 5 stars

    Adhesive and connection problem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this lights for almost 2 months, and there hasn’t been any big issues with the lights, They haven’t turned off on me or stopped working, they’ve been holding up good. But there’s some problems, and the major one is the adhesive, they don’t stick to the walls at all, and when they do it’s just for a few seconds or a minute and then they fall off. I struggled putting them up on my wall when I got these, I ended up putting a few things to support them and hold them up so they don’t fall off. They haven’t fallen off ever since. But the adhesive on this lights is not good so heads up on that. Last problem I have which is minor is the lights connecting with my phone. the app sometimes doesn’t want to work or has a problem connecting my phone to the lights, so you have to restart this lights a few times for it to work and connect, that was my problem the first 2 days I had this lights. But Overall this lights aren’t so bad and they haven’t been a problem to me for this past two months.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Chris, we are concerned to hear about the difficulty that you experienced when connecting to your light strips. This is certainly unusual behavior. We recommend clearing your Cync app cache to ensure that your device connects seamlessly. Please consider contacting us directly at 1-844-302-2943 for additional assistance. A member of our team would appreciate the opportunity to help resolve this issue. We appreciate your feedback on the adhesive strength, as well. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    COOL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Cool. Good for Christmas, too

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are grateful to be a part of your holidays! Thank you for choosing Cync as your brand for your smart home holiday needs. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lights behind my bed that are perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I really enjoyed using these in my room and desk!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Good lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they work so good I have to get me more for the rest of my house I would definitely recommend buying them

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello AaliyahP, thank you for the recommendation! We appreciate you allowing us to be a part of your smart home. Thank you for your review it means a lot to us! -Cync Support

  • Pros mentioned:
    Led

    Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre a nice touch to my home i use them on my counter tops.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! We hope you enjoy Cync and all it has to offer. -Cync Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Best LED lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and I am planning on getting more to complete my project.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      James, thank you for sharing your positive review! We appreciate hearing that you're using the Cync Dynamic Effects Indoor Light Strip for your project. Please feel free to contact us at 1-844-302-2943 for any questions. -Cync Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Wrapped around my tall cactus plant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them I can control them around my Christmas cactus tree

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Katie, it's great to hear that you are enjoying your Cync Dynamic Effects Indoor Light Strip. We appreciate you taking the time to share your experience with us. Thank you for choosing Cync! -Cync Support

  • Cons mentioned:
    Adhesive, Quality

    Rated 1 out of 5 stars

    Ge sync led lights

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less then 24 hours the adhesive failed.. very poor quality.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Landon, thank you for bringing this to our attention. We deeply apologize for the inconvenience this has caused. We have shared your experience with our Product Management Team for future improvements. Please reach out to us at 1-844-302-2943 with questions and concerns. -Cync Support

  • Rated 5 out of 5 stars

    Better then expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great! Updated our bedroom and could not be happier with these lights! Great product.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate hearing about your great experience with the Cync Dynamic Effects Light Strip! Thanks for taking the time to share your review. -Cync Support

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed it on the back of the tv. Less than the 1st foot actually lights up. Peeling off in spots already in less than a week. Best Buy won’t allow a return. I’d expect this from some of the cheaper options on Amazon. Really disappointed in GE and Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello BobbyD, we apologize for any issues you had with your Indoor Light Strip. Feel free to contact us at 1-844-302-2943 to look into this further. -Cync Support

  • Cons mentioned:
    Quality

    Rated 1 out of 5 stars

    Broke after 2 weeks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to like these lights, however they broke after the first 2 weeks. Only about a foot of the strip lights up, rest is blank. Poor quality.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We deeply regret that you had this experience with your Light Strip. If you need assistance with this please contact us at 1-844-302-2943. -Cync Support

  • Pros mentioned:
    Brightness, Ease of use
    Cons mentioned:
    Adhesive, Length

    Rated 5 out of 5 stars

    Enhance Your Space with the GE CYNC 16-foot Color

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE CYNC 16-foot Indoor Bluetooth/Wi-Fi Color Changing Smart LED Light Strip is a versatile lighting solution that adds a vibrant and customizable ambiance to any indoor space. With its wide range of colors and smart connectivity features, this LED light strip offers a convenient and immersive lighting experience. The standout feature of the GE CYNC light strip is its extensive color options. With full-color spectrum capabilities, you can easily create the perfect lighting atmosphere for any occasion. Whether you're looking for a relaxing warm glow or a vibrant and dynamic color display, this light strip has you covered. The ability to adjust brightness levels further enhances the customization options, allowing you to set the perfect mood. Setting up and controlling the light strip is a breeze thanks to its Bluetooth and Wi-Fi connectivity. Using the GE CYNC app, you can effortlessly connect the light strip to your smartphone or tablet. The app provides a user-friendly interface that allows you to adjust colors, brightness, and lighting effects with just a few taps. Additionally, the compatibility with voice assistants, such as Amazon Alexa and Google Assistant, adds an extra layer of convenience, enabling you to control the lights with simple voice commands. The 16-foot length of the light strip provides ample coverage for most spaces. The strip itself is flexible and easy to install, allowing you to shape and position it according to your needs. Whether you want to line the edges of a TV, highlight architectural features, or create an immersive under-cabinet lighting setup, the GE CYNC light strip can adapt to various settings. The adhesive backing on the light strip ensures secure and long-lasting placement. However, it is worth noting that the adhesive might lose its stickiness over time, especially in areas with high humidity or heat. It is recommended to clean the surface thoroughly before installation to ensure optimal adhesion. One area where the GE CYNC light strip falls slightly short is its limited length customization. Unlike some other LED light strips on the market, this model cannot be cut or extended. Therefore, it is essential to measure your desired installation area accurately to ensure the 16-foot length is suitable for your needs. In terms of value for money, the GE CYNC light strip offers a competitive option in the smart lighting market. It provides a good balance between affordability and functionality, making it accessible to a wide range of users. Overall, the GE CYNC 16-foot Indoor Bluetooth/Wi-Fi Color Changing Smart LED Light Strip is an excellent choice for those seeking to enhance their indoor spaces with vibrant and customizable lighting. With its extensive color options, smart connectivity features, and easy installation, this light strip offers an immersive lighting experience. While it may have some limitations in length customization and adhesive longevity, its overall performance and affordability make it a compelling option.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello MustaphaB, on behalf of us at Cync we sincerely appreciate the comprehensive and well-thought-out review based on your positive experience with your Cync Light Strip. We are grateful that you took the time to share this experience for others to consider, and we hope you continue enjoying Cync and all that it has to offer! -Cync Support

  • Rated 5 out of 5 stars

    Lighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy cool, awesome thanks for the cool pics and all of that

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience with our Cync products! We are grateful to be a part of your smart home venture. -Cync Support

  • Pros mentioned:
    Brightness, Music sync

    Rated 5 out of 5 stars

    Smart LED strip Add-ons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something bright, dimmable and Smart capable for a couple of new wood shelves in the garage. The option to sync with music is awesome when we have themes parties in the garage like July 4th, Halloween,... This product is meeting all my expectations so much that I ordered 3 more!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Frenchy - Thank you for sharing your thoughts. We are thrilled to see this five-star review! We appreciate you sharing your experience with our Cync Dynamic Effects 16 Foot Light Strip. We enjoy receiving feedback from our users about their experiences with our devices. We are grateful you chose our brand to enhance the quality of your space! -Cync Support

  • Pros mentioned:
    Brightness, Led

    Rated 5 out of 5 stars

    Transform Your Space with Vibrant Ambiance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE CYNC 16-foot Indoor Bluetooth/Wi-Fi Color Changing Smart LED Light Strip adds a touch of vibrant ambiance to any space. With easy Bluetooth and Wi-Fi connectivity, control is effortless through the CYNC app or voice commands. The full-color spectrum offers customizable lighting to suit your mood, while the adhesive backing ensures hassle-free installation. Sync the lights to music or integrate with smart home systems for a truly immersive experience. Despite a slightly higher price, the GE CYNC Smart LED Light Strip's impressive features and performance make it a worthwhile investment for transforming your indoor spaces.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Lancelot, thank you for leaving a review for the Dynamic Effects Indoor Light Strip. We are so glad to hear that you found it to be a worthwhile investment. We strive to consistently provide innovative and excellent lighting options to our customers. Please feel free to contact us at 1-844-302-2943 if you ever have questions or need assistance. -Cync Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    So Fun And Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brightness and flexibility coupled with the connected app on the phone makes this super easy and fun

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for choosing Cync! We are grateful you chose to share this positive review. We appreciate you sharing your experience with our Cync Dynamic Effects Full Color Indoor Light Strip - 16 FT. We are happy to hear that you have been enjoying the customization our smart home devices offer. Thanks for allowing us to make your home a little brighter! -Cync Support

  • Pros mentioned:
    Brightness
    Cons mentioned:
    Length

    Rated 4 out of 5 stars

    Light Strip

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good light strip but I wish it was longer. But great product and many colors to change to, also easy to sync to the phone app.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for reaching out to us to share your thoughts regarding the Cync Dynamic Effects Indoor Light Strip. Your feedback has been shared with our team for future improvements. In addition, we do offer a Dynamic Effects Light Strip Extension that can be paired with the existing strip. The extension piece is 8ft long. Please feel free to reach out to our team directly by calling 1-844-302-2943 to learn more. -Cync Support

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Cync light

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome lights with a lot of colors and natural light features. Only downside is I wish the glue was a little better

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Kyle - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Dynamic Effects Indoor Light Strip - 16 FT. We are always looking out for the needs of our users and are grateful for feedback such as this to get a sense of what we can improve on. We appreciate you for sharing your feedback and allowing us to be your smart home product of choice. -Cync Support

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