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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 122 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers praise the brightness and ease of use of the Cync 16 Foot Indoor Smart LED Light Strip, frequently citing the app's user-friendliness and the vibrant LED quality. However, some customers express concerns about the adhesive's reliability and the light strip's fixed length. The music sync feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 122 reviews
  • Cons mentioned:
    Adhesive
    Best Buy Employee

    Rated 4 out of 5 stars

    Returned for another option, are decent!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with another product, but these light are pretty good! Nice lighting and colour options, though do not buy for the adhesive strips. Adhesive for light strips are always pretty bad. The things to mount it to the wall are not great either so I would ook for 3rd party mounting hardware. The app is alright to work with, and you can connect up to I think 32 ft of extra lighting. All in all I like them.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for this positive review. We appreciate your feedback on the light strip adhesive strength. You may be interested in our newer Dynamic Effects Light Strip which is lighter, thinner, and more flexible than the original light strips, which will help it adhere better to surfaces. Please feel free to contact us directly at 1-844-302-2943 for any questions or assistance. -Cync Support

  • Cons mentioned:
    Adhesive

    Rated 4 out of 5 stars

    Great lights with poor adhesive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights are great! A lot of customization available. Only downfall is the adhesive on them are basically pointless. Tried to hook it to the back of my TV and it lasted about an hour before they started falling off so I had to use duct tape to hold it in position. They get that issue resolved and these would be the best lighting options I've seen and I have four other sets that can't even compare to these.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience with our Cync products! We are thrilled to hear that you are enjoying your Light Strip. Regarding the adhesive, please ensure that the installation space is cleaned and dried before applying the adhesive for the best results. Oil contamination can prevent the strip from sticking as intended. If you have any questions or need any assistance, please feel free to contact us directly at 1-844-302-2943. We are happy to help! -Cync Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    So Fun And Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brightness and flexibility coupled with the connected app on the phone makes this super easy and fun

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for choosing Cync! We are grateful you chose to share this positive review. We appreciate you sharing your experience with our Cync Dynamic Effects Full Color Indoor Light Strip - 16 FT. We are happy to hear that you have been enjoying the customization our smart home devices offer. Thanks for allowing us to make your home a little brighter! -Cync Support

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Cync light

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome lights with a lot of colors and natural light features. Only downside is I wish the glue was a little better

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Kyle - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Dynamic Effects Indoor Light Strip - 16 FT. We are always looking out for the needs of our users and are grateful for feedback such as this to get a sense of what we can improve on. We appreciate you for sharing your feedback and allowing us to be your smart home product of choice. -Cync Support

  • Pros mentioned:
    Brightness

    Rated 3 out of 5 stars

    Looks great but pairs horribly with other apps

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The options and brightness of the product is good, but it makes a high pitch buzzing sound when on a brighter white. Works seemlessly when using the Cync app, but trying to integrate it with the Alexa app is terrible. Constantly "cannot connect with server". Did a bit of digging and that seems to be a common issue with the GE-cync products. Repairing didn't help either. If this would work with Alexa/Google home appropriately, it would be an easy 5 stars. No need to worry about a hub with cync products so it makes it both less expensive and easier to setup.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Jared, thank you for sharing your experience with the Cync Dynamic Effects Indoor Light Strips. We would appreciate the opportunity to address and resolve any buzzing or connection issues with your device. Please contact us at 1-844-302-2943 for assistance. We want to ensure that your experience is excellent and we'd be glad to help. -Cync Support

  • Rated 3 out of 5 stars

    just meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an alright product. It had trouble sticking to the floor but it looked good. Loved the app though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Add some color to your home

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchaced these to add some color to our outdoor pool area and they really added color and a lively feel to our space. friends and family always comment on how nice the pool area looks.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Andrew- thank you for choosing Cync. We are thrilled to see this positive review of your experience. Our team if hopeful that we can continue to earn your trust and business! -Cync Support

  • Pros mentioned:
    Led

    Rated 4 out of 5 stars

    Bluetooth LEDs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool LEDs, love that they just strobe to music by being connected to Bluetooth, can't quite figure out how that works, but they're awesome

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Allen, we are happy to hear that you are enjoying your Cync Dynamic Effects Indoor Light Strip and the Music Sync feature. Thank you for sharing your positive experience with us and leaving a review! -Cync Support

  • Rated 4 out of 5 stars

    LED Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights worked fantastic. Had some trouble getting them to stay on the wall, but after a bit of work we got them!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience with us. We are glad that you are enjoying your Cync Dynamic Effects Indoor Light Strip. If you have any questions please feel free to contact us at 1-844-302-2943. Thank you for choosing Cync. -Cync Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Ge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the brightness of the leds, easy use of app and connectivity.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate hearing that you're enjoying the brightness and ease of use of the Cync Dynamic Effects Indoor Light Strip. Thank you for sharing your positive review! -Cync Support

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    These lights work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well. Fun colors, ambiance is whatever desired and easy install. Go to home Depot and buy better mounts for it though, trust me.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Cons mentioned:
    Adhesive

    Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality . Adhesive not so great but overall quality was nice and durable

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello ChrisC, we are delighted that you are enjoying your Cync Dynamic Effects Indoor Light Strip - 16ft. We have relayed your feedback to the development team regarding the adhesive quality. If you have any questions, please feel free to contact us at 1-844-302-2943. We are here to help! -Cync Support

  • Pros mentioned:
    Brightness, Music sync

    Rated 5 out of 5 stars

    LED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lumens and perfect for when you’re playing music I love how it syncs to it because it has mics on them.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for letting us know about your fantastic experience with our products. Our team is glad to hear the Cync Dynamic Effects Light Strip has been able to enhance your music sessions! -Cync Support

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Nice lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the lights around the ceiling in my room it give a chill vibe.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello DestinyO, we are thrilled to know that you are enjoying your Cync Dynamic Effects Light Strip. Thank you for such a great review, while allowing us to make your home a little brighter! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put these around my tv and i love the amount of light it puts off. I didn’t need a good portion of the cord, which I was disappointed in because it can’t be reused for something else because it needs the power switch. Other than that it’s a great light and works with my alexa. You can change the color on your phone or just tell Alexa to change the color it’s easy to set up an easy to use.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing this positive review! We are glad to hear that your Cync Light Strip is working well both around your TV and with Alexa voice commands. -Cync Support

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Wow the lights are bright

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own all Twinkly lights and these are much brighter ! Almost wish i started witn these but my daughtwr lover them

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for the positive review! We hope your daughter loves her new Cync lights. Make sure to try out the Light Shows and Music Sync features! If you have any questions or need assistance with anything, don't hesitate to give us call at 1-844-302-2943. -Cync Support

  • Cons mentioned:
    Adhesive

    Rated 5 out of 5 stars

    Lights for TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are awesome hooked up to back of TV. They also work awesome from the App that I installed to my phone too. The only thing to do different is use the sticky back wire attachments and wire tie them. They will stay secure.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for your positive feedback regarding your Cync Dynamic Effects Indoor Light Strip. We are delighted to know that you are enjoying it and greatly appreciate the five-star review. If you have any questions, please feel free to call us at 1-844-302-2943. Our team is always available to help you. Thank you for choosing Cync! - Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light strip is very easy to put together, and the microphone is very responsive to sound of all types. The Cync App is pretty straightforward, and comes with a range of presets that are great right away. We were able to use it for our streamlab for music shows quite effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking lights. Fast shipping and low price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    WORKED WELL THEN STOPPED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product lasted only a coupel weeks, at this moment half of the cable is not lighting up. Looking into this. Also, it seems it can't turn off until you disconnect it from its source. No button to turn off...

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for the honest review and feedback. We regret hearing you had a less than ideal experience with our Cync Dynamic Effects Smart Light Strip - 16 FT. We would like to gather a bit more information to understand the issue you are encountering. Please consider calling us directly at 1-844-302-2943 so we can help. -Cync Support

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