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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 120 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers praise the brightness and ease of use of the Cync 16 Foot Indoor Smart LED Light Strip, frequently citing the app's user-friendliness and the vibrant LED quality. However, some customers express concerns about the adhesive's reliability and the light strip's fixed length. The music sync feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 120 reviews
  • Rated 4 out of 5 stars

    good product was a little hard to get on myself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the colors and the lighting had a smaller version before and upgraded to a bigger size was a little hard to apply myself since it was going from one wall to another at a 90 degree angle

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your thoughts and experiences with Cync so far. We are thrilled to hear that you were eventually able to get them set up. Thank you for your feedback! -Cync Support

  • Rated 2 out of 5 stars

    Lights

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was broken after 1 month. Sticky side is permanent and not even good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Color Changing, MOOD changing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was given as a gift for the holidays. Adds a pop of color to the doldrums of Winter. It is used everyday without any problem at all.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Jason, thank you for taking the time to share your experience with the Cync Dynamic Effects Indoor Light Strip! We're glad to hear that your holiday gift has added some color to your space with smart home lighting. -Cync Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Rgb lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more light bulbs needed! These are really brights for regular use. Also movies at night are now more fun to watch .

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for trusting our brand with your valuable business! We are thrilled to hear that you have had a five star experience with our Dynamic Effects Indoor Light Strip. We appreciate you taking the time to share this review. -Cync Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    LOVED!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely adored these lights for our project. Light up individually so we can have many alternating colors at once for our gaming room.

    I would recommend this to a friend
  • Pros mentioned:
    Led

    Rated 3 out of 5 stars

    "C Sync by GE" isn't available

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of give these lights five stars but "C Sync by GE" isn't available

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We would be happy to assist you directly with any questions or concerns regarding your Cync Dynamic Effects Indoor Light Strip. Please feel free to contact us at 1-844-302-2943 to speak with a team member. We're glad to help! -Cync Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Safety

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range from dim to bright lights Good for marking steps. Tried others that were too bright

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Paul, we're glad to hear that the Cync Dynamic Effects Indoor Light Strip has the range of brightness that you're looking for. Thanks for sharing your experience! -Cync Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Lite up a room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as gift for grandchild and they are enjoying trying it out in different configurations.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your experience with others! We're so glad to hear that your grandchild is enjoying the colorful options available with the Cync Dynamic Effects Light Strip. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect lights for my son's bedroom. As we have other lights for this Cync, it makes it easy to control and customize to our liking.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Natalia, thank you for taking the time to share your experience with our Cync products! We are thrilled to hear that our Cync lights have been fun and effective lighting options for your home. -Cync Support

  • Cons mentioned:
    Adhesive

    Rated 3 out of 5 stars

    Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not what i thought that they would be and did not stick to walls

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Sheree, we are sorry to hear that the adhesive was not adequate for your preferred installation surface location. Your feedback is important to the development of our products and has been shared with our development team. If you need any assistance please contact us at 1-844-302-2943. -Cync Support

  • Rated 4 out of 5 stars

    It’s Mid Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it although the music sync ain’t nothing good but for lights it’s great

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello RogerR, thank you for your feedback surrounding music sync. We have shared your feedback with our development team. Thank you for your review! -Cync Support

  • Rated 5 out of 5 stars

    Best Lights Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE HAVE BEEN THE BESR LIGHTS I LOVE IT AND IT WORKS WITH ALEXA SO WELL!!! I have them for my tv and it works wonders

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Zachery, thank you for this positive review! We strive to provide innovative and excellent lighting options to our customers. Our team certainly appreciates hearing that you are enjoying your Cync experience with Alexa! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lights, easy to install/put up. I would say the app is not the easiest to manipulate.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Nice lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maxing in my room love it I feel like in a night club every night

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Alberto, this sounds like so much fun! We're thrilled to hear that you're enjoying the colorful effects of your Cync Dynamic Effects Light Strip. Thanks for sharing your review! -Cync Support

  • Rated 4 out of 5 stars

    Tony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lights just the app needs work a bit difficult to assign lights to rooms and alexa

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Krispykreme, thank you for your 4-star review! Your feedback is important to us and will be shared with our development team. If you need any assistance with your devices please contact us at 1-844-302-2943. -Cync Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful colors nice an bright sticks perfectly on any surface

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Will- we are appreciative of the time you took to share this five star review of your experience! Thank you for trusting our brand with your business. -Cync Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    These are crazy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re so bright I turned my whole room into a rave concert

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Christopher for trusting Cync with your valuable business! We are thrilled to hear that you are enjoying all that our Dynamic Effect Indoor Light Strip has to offer. -Cync Support

  • Cons mentioned:
    Length

    Rated 4 out of 5 stars

    gaming room lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights look good just not as easy to hang. Need additionally double sided tape. Wish you could either add to the length or cut to a specific size. Also no life rating on product. contacted company and they said it should last 2-3 years

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Spinosaurus, thank you for taking time out of your day to share your Cync experience. The life rating is listed on our website at 25,000 hours. If you have any questions or need any assistance please contact us at 1-844-302-2943. -Cync Support

  • Rated 3 out of 5 stars

    3.5 - 4 stars tbh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked alright. Hardly stuck to the surface of what we were trying to put it on but that could be my fault. Although they looked amazing when we got them set up. Fairly easy to set up too!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Jake! Thank you for sharing your experience with us via review. We have passed along your thoughts to our Product Management Team for further review and future improvements. -Cync Support

  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. Bought for my 11 year old. Works great with Alexa.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Chack, we are so glad to hear that you and your family are enjoying your Cync smart home experience! We appreciate that you took the time to leave this review. -Cync Support

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