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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 42 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers recognize the Cync A19 Smart LED Bulbs' vibrant color-changing capabilities, frequently praising their ease of use and affordability. Many appreciate the wide array of color options and the ability to incorporate them into daily routines. The bulbs' brightness and overall aesthetic appeal are also highlighted in positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 42 reviews
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Amazing bulbs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with this lightbulb brand with my first one, which led me to this next purchase. While these bulbs didn’t work for my ceiling fan (I didn’t know it took candelabra bulbs—which I later ordered from this same company), these lights became integrated into our family living room which has worked out so well. Having a wide range of colors from whites, yellows, and through the rainbow is very nice to have, along with full control over the brightness of the bulbs. The app is very user friendly and easy to set up. You can easily invite family members to the home so they can control the same lights. You can connect the app to an Alexa device for additional control, though I prefer using the app for more diversity. Additionally, you can control the lights from anywhere— which has allowed me to turn them on for our dogs and cats while out running errands when it gets dark. I would highly recommend these lights for anyone looking to reach beyond regular, while LED bulbs.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this , I can chance the color at any time from my phone

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Direct Connect Full Color A19 Bulbs. We are happy to hear that you have been enjoying the customization our smart home lighting offers. Thank you for letting us know about your fantastic experience with our products! -Cync Support

  • Rated 4 out of 5 stars

    Good smart light bulbs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Alexa, and has a good amount of light. Good product. I installed it on my main door and it is very good

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Daniel - Thank you for choosing Cync! We are grateful you chose to share this positive review. We are thrilled to hear that our Cync Direct Connect Full Color A19 Bulbs have made a positive impact on your space! We appreciate you for sharing your feedback and allowing us to be your smart home product of choice. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Good Product at a reasonable price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected. Good Color changing LEDs at a reasonable price. App Interface is smooth. Connects with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless setup and operation, bu not the brightest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a few smart bulbs. These so far are the absolute best in my opinion. Pro: They work seamlessly without requiring additional apps besides Alexa or Home, and they are very easy to set up. Con: They should be brighter in my opinion. Decision: The convenience of a very "clean" user experience without a bunch of bloatware is a worthwhile tradeoff in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and simple to use! Plan on updating all the bulbs in my house eventually.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Jack - Thank you for choosing Cync! We are grateful you chose to share this positive review. We appreciate you sharing your experience with our Cync Direct Connect Full Color A19 Bulbs. We are glad to hear you are having an enjoyable experience with the benefits of smart home lighting. Thanks for sharing your feedback and allowing us to be your smart home product of choice! -Cync Support

  • Rated 3 out of 5 stars

    Solid e-bulbs with good cync app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid pair of e-bulbs. I bought 6 total for our basement. The cync app has some fun features and makes control of your lights pretty easy via your phone. It's nice to be able to group the lights and also control them individually. Setup is pretty quick, but it takes a little time to learn how to do what you want. There's some fun features for the kids too. One downside is the base brightness is slightly lower than our previous bulbs. Cost is another factor. I don't have enough run-time to speak to longevity or robustness. Note: this is my first e-bulbs, so I don't have anything to compare to besides standard bulbs.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for taking the time to leave us a review and feedback. We appreciate you sharing your experience with our Cync Direct Connect Full Color A19 bulbs. We are glad to hear you are having an enjoyable experience with the benefits of smart home lighting. We are grateful you chose our brand to enhance the quality of your space! -Cync Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Pleasantly surprised.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Variety of color options. App UI is easy to understand and has some nice features. My lights were up and running in minutes and I wasn’t frustrated.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Very nice smart bulbs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can set it on a routine and you can adjust colors from your mobile app remotely. This is very cool device.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for sharing your thoughts. We are thrilled to see this five-star review! We appreciate you sharing your experience with our Cync Direct Connect Full Color A19 Bulbs. We are happy to hear that you have been enjoying the customization our smart home devices offer. Thank you for sharing your feedback and allowing us to be your smart home product of choice. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Turn on before entering the house, garage, etc.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is excellent. Like the fact that you can pair this with your phone or echo. Only issue: if you don't use the company's app to control the light you don't get to choose color variation you only get white light. Overall it provides a safety feature prior to entering a home, garage.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Perfect Smart Bulb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are perfect for any bedroom or living room. They are bright, they sync perfect with Google Home and you can set any color you'd like. They also have cool lightning styles for any fun party or celebration. Have purchased multiple of these and recommend 100 percent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, gets fairly bright and can be made quite dim, hasn’t shown any sign of going out even after heavy use in a year

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good bulb bad sticker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bulbs but if your going to require the use of a qr code to register the device with smart home apps, dont put it on a little sticker that is half way off the bulb. I had to dig through my trash can because it just looked like a annoying quality assurance sticker.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for the honest review and sharing your experience with our Cync Direct Connect Full Color A19 Bulbs. We certainly apologize for the aggravation this situation may have caused. The QR code and PIN code is also printed directly on the side of the bulb should you ever misplace the sticker. If you ever have any questions, or need assistance, please contact us directly at 1-844-302-2943 and we will be gladly assist. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Hundred bulbs in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool bulbs...adds some flare to movie room...picked up cheap on deal of the day and had vouchers to further bring down the price...almost free...

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Paul - Thank you for choosing Cync! We are grateful you chose to share this positive review. We appreciate you sharing your experience with our Cync Direct Connect Full Color A19 Bulbs. We are thrilled to hear that our smart home lighting has made a positive impact on your space! We appreciate you for sharing your feedback and allowing us to be your smart home product of choice. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Nice Bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lights for the daylight color. The other colors are a little dim in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Awesome light bulbs!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product with vibrant colors that really set the mood for however you’re feeling that day. Super easy set up!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Richard - Thank you for taking the time to leave us this fantastic review! We appreciate you sharing your experience with our Cync Direct Connect Full Color A19 Bulbs. We are glad to hear you are having an enjoyable experience with the benefits of smart home lighting. Thanks for allowing us to make your home a little brighter! -Cync Support

  • Rated 2 out of 5 stars

    Don't "Sync" well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not sync well and constantly lose sync to Alexa. Sometimes we will just be stuck on a color because no app can recognize the light is on including Alexa, Google home, and the Cync app itself can't even see the bulbs. We have 8 bulbs from Feit that cost the same as 2 Cync bulbs but they have worked much better, although they do have their own issues. We paid for more expensive Cync bulbs hoping for a better experience but unfortunately it ended up being worse. Even worse, best buy apparently decided not to do a typical 30-day refund on these and now we can't return them. No good on both companies.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Ambiente lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful colors and easy to connect to Alexa. A little pricey though.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Sandra - Thank you for taking the time to leave us a review. We appreciate you sharing your experience with our Cync Direct Connect Full Color A19 Bulbs. We are glad to hear you are having an enjoyable experience with the benefits of smart home lighting. Thanks for allowing us to make your home a little brighter! -Cync Support

  • Rated 5 out of 5 stars

    Recommends for any bedroom

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Wide range of color choices and the Bluetooth is very responsive

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. Put them all over the house. And on sale.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for choosing Cync! We are grateful you chose to share this positive review. We appreciate you sharing your experience with our Cync Direct Connect Full Color A19 Bulbs. We are glad to hear you are having an enjoyable experience with the benefits of smart home lighting. Thanks for allowing us to make your home a little brighter! -Cync Support

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