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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 42 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers recognize the Cync A19 Smart LED Bulbs' vibrant color-changing capabilities, frequently praising their ease of use and affordability. Many appreciate the wide array of color options and the ability to incorporate them into daily routines. The bulbs' brightness and overall aesthetic appeal are also highlighted in positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 42 reviews
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Cool colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work really well and the color changing is pretty cool

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Jonathan - Thank you for choosing Cync! We are grateful you chose to share this positive review. We appreciate you sharing your experience with our Cync Direct Connect Full Color A19 Bulbs. We are happy to hear that you have been enjoying the customization our smart home lighting offers. Thanks for allowing us to make your home a little brighter! -Cync Support

  • Rated 1 out of 5 stars

    Unable to control via Apple Homekit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description for these smart bulbs indicated that Apple Homekit was supported (via Matter). However, when I tried to connect these bulbs to the Apple Home app, I got a message that they were not certified for operation with Homekit and might not work properly. And, indeed, they did not work properly. For example, it would take a noticeable while to turn on one of the bulbs and then it would go off again a few seconds later.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up | Simple to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with these, super easy to set up with my apple home and really easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value when on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for these bulbs at the price indicated.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Direct Connect Full Color A19 Bulbs. We are grateful you chose our brand to enhance the quality of your space! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    LIGHTS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights are durable and have too many colros to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing light bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great light source with ability to control color .Really good deal.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Direct Connect Full Color A19 Bulbs. We are happy to hear that you have been enjoying the customization our smart home lighting offers. We are grateful you chose our brand to enhance the quality of your space! -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Light bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love lights with a great touch of colorful choices,this is the one

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these lights use every day replaced normal bulbs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lights good vibes

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these lights and the app is great :)

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Direct Connect Full Color A19 Bulbs. We are glad to hear you are having an enjoyable experience with the benefits of smart home lighting. Thank you for letting us know about your fantastic experience with our products! -Cync Support

  • Rated 1 out of 5 stars

    Stay Away if Using HomeKit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the worst smart bulbs I've ever owned. They randomly dim themselves and connecting them through matter is actually a total nightmare

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for your review. I’m sorry to hear you had a frustrating experience with our Cync Direct Connect Full Color A19 Bulbs, and really appreciate you bringing this to our attention. This is certainly not the experience we wish for our customers. This doesn’t seem right. We want to take a closer look at this for you. Please give us a call at 1-844-302-2943 so we can assist you with this issue. -Cync Support

  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thanks. I love it I deeply appreciate and understand

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Constance - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Direct Connect Full Color A19 Bulbs. We are glad to hear you are having an enjoyable experience with the benefits of smart home lighting. Thanks for allowing us to make your home a little brighter! -Cync Support

  • Rated 5 out of 5 stars

    Great bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered online and picked up in-store which was seamless. These bulbs work great and the app has a number of themes and they also work with Alexa routines.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for sharing your thoughts. We are thrilled to see this five-star review! We appreciate you taking the time to leave us feedback on your experience with Cync Direct Connect Full Color A19 bulbs. We are happy to hear that you have been enjoying the customization our smart home lighting offers. Thanks for letting us know about your fantastic experience with our products! -Cync Support

  • Rated 5 out of 5 stars

    good light bulb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome awesome awesome awesome awesome. awesome awesome awesome awesome awesome

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with Cync Direct Connect Full Color A19 Bulbs. We are thrilled to hear that our smart lighting has made a positive impact on your space! Thank you for letting us know about your fantastic experience with our products. -Cync Support

  • Rated 5 out of 5 stars

    Womderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool lights. My kids love it. They l love cycling through the lights

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Direct Connect Full Color A19 Bulbs. We enjoy receiving feedback from our users about their experiences with our devices. We are happy to hear that you have been enjoying the customization our smart home lighting offers. Thanks for allowing us to make your home a little brighter! -Cync Support

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good product, and good quality . easy to pair with Alexa

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Gabriel - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Direct Connect Full Color A19 Bulbs. We are glad to hear you are having an enjoyable experience with the benefits of smart home lighting. Thanks for allowing us to make your home a little brighter -Cync Support

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple confirmation ! Beautiful application! Many different preset options.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for taking the time out of your busy to leave us this positive review! We are so happy to hear that you have been enjoying the customization our Cync Direct Connect Full Color A19 Bulbs offer. We are grateful you chose our brand to enhance the quality of your space! -Cync Support

  • Rated 5 out of 5 stars

    Best of lowes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiii! Great product! Give life to a house!!!!!!!!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Luis - Thank you for taking the time out of your busy day to leave us a review. We are so happy to hear that you have been enjoying your experience with our Cync Direct Connect Full Color A19 Bulbs. We enjoy receiving feedback from our users about their experiences with our devices. Thanks for allowing us to make your home a little brighter! -Cync Support

  • Rated 3 out of 5 stars

    Product is nice service is pathetic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is quite good compatible with alexa but service of best buy is not good at all

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for the review. We appreciate you for sharing your experience with our Cync Direct Connect Full Color A19 Bulbs. We are glad to hear you are having an enjoyable experience with the benefits of smart home lighting. If you ever need any assistance with your Cync Smart Bulbs, please do not hesitate to contact us directly at 1-844-302-2943 so we can assist. -Cync Support

  • Rated 1 out of 5 stars

    Doesn’t work properly with Apple home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item does not work properly with Apple home. With its own app, it works correctly, but with Apple home, it only gets to about 50% brightness and doesn’t always respond. I will be returning this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stupid product — requires low frequency wifi and the app is actually subscription base. Can you believe this, so f^ed up

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for the review. We are sorry to hear you had a frustrating experience, and really appreciate you bringing this to our attention. Our Cync Direct Connect Full Color A19 Bulbs require a 2.4 Ghz network. The Cync app is free to use and does not require any subscriptions to setup or control Cync products. If you are still experiencing this issue, please contact us at 1-844-302-2943 and we will gladly assist you with getting your devices up and running. -Cync Support

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