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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 930 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 930 reviews
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. So happy with the first one we have already purchased another. We have linked the GE Smart Plug with our Amazon Alexa devices and works like a charm.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had an overall smooth experience getting setup with your new smart plug. Thank you for taking the time to leave a review. -C by GE Support

  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    An Excellent Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart plug was so easy to connect with my Alexa. This plug works better than my Amazon plug to be honest.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the positive review Preston! We hope you enjoy your new smart plug! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works with Alexa

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that this is linked to my Alexa devices. I can turn my fan off and on without getting up.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy and Affordable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to add along with the GE smart lights and they are amazing! Plugs in and works like a charm. Super simple to set up and works great with Alexa.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We thank you for allowing C by GE to be your choice for smart home lighting. -C by GE Support

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    C by GE - On/Off Smart Plug - White

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well and easy to use. No hub required. Installation is easy, first need to download the app. Works great with Google Assistant and Alexa.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a review! Hope you enjoy your new device. - C by GE Support

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Smart plugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and control. Works great with alexa. Easy set-up.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate this five star review from you, Scott! Thank you for choosing Cync to integrate within your 'Smart Home Ecosystem'. We are grateful for your business and hope that we can continue to make a positive impact in your space. -Cync Support

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Good smart outlet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrated well with my Alexa system. I can move it around from outlet to outlet as my needs change.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you so much for your kind review. We are thrilled to hear of the enjoyable experiences you've had with your Cync Indoor Plug so far. Thank you for allowing Cync to be a choice for your smart home. -Cync Support Team

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    It works, But not perfect | Better options exist

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product cause I had a fan in my room that I wanted to be apart of my automations and I was already in the store so I picked this up. Technically the Product works Flawlessly and does exactly what it is suppose to do, HOWEVER getting it synced to my Alexa was a Pain and it wasn't Alexa's fault when GE designed there skill for Alexa they did the absolute minimum and thus made it such a pain to deal with. I have other smart plugs from cheap Chinese places on amazon and they work easier then this one does in my opinion, if you are not as tech savvy I would definitely not recommend this one just get a different brand that has good reviews with you smart home Hub. If you are Tech savvy what I had to do to get mine to work was enable the plug through the C by GE app and then go into my Alexa app pair the skill in the device menu click discover device it will do its thing comeback with no new devices found close the app and then wait and your Alexa eventually will let you know it found the device immediately open your phone and add it to your device list then it should work fine. Now I know it could just be my setup was just wrong but according to other reviews in the amazon skills its like that for everyone just a heads up.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the time you took to leave this review Dan. We understand there are a lot of other smart home products out there and appreciate you choosing GE for your smart home needs. If you need additional assistance, please reach out to us at 1-844-302-2943 or [email protected]. -C by GE Support

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great and easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup, works great with my google assistant. It sticks out a bit but it works wonderfully for my needs.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Russell, Thank you so much for the review we appreciate it! We are happy to see that you had a fast and easy setup! Please do not hesitate to contact us if you have any questions at 1-844-302-2943, or email us at [email protected]

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Smart plug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Smart Plug. Had minor difficulty getting it synced But GE's "Cync" support was just awesome in getting everything working,

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your positive experiences with us! Glad our support team was able to assist you in setting up your new smart plug. -Cync Support Team

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    WiFi plugs make things easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automate your table lamps or other devices with these C by GE Smart Plugs. They can be used with the Alexa products and are very easy to use.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -C by GE Support

  • Cons mentioned:
    Alexa compatibility

    Rated 5 out of 5 stars

    Smart plug works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to be able to control one of the lights on the house. I was not expecting to have to install another app to be able to sync it with Alexa app. Instructions to set up were easy and it works as it should through the Alexa app.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for trusting Cync with your business! We appreciate this five star review of your experience. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart plug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this smart plug! Works with Alexa and helped me with my Christmas decorations. No need to worry about being home to turn lights on or off. Also applies to anything that is connected to this smart plug. I will be purchasing more of these as needed.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Carrie, we're happy to hear that your Cync Smart Indoor Plug helped make your holiday season a bit easier! Thanks for taking the time to share your review. -Cync Support

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Smart Outlet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and use. Only negative comment is it's a little bulky. Would be nicer if it wasn't so bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kasa #3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had two of these items and got another one to add to a different location. I am very pleased with this item. This brand works very well with my other items. I am able to change the settings and add another one by myself. I do not have an Alexa or Google Assistant at this time.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for this positive review, Sano! We are happy to hear that our Cync smart plugs have been helpful to you. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun Photo of Lamp on and off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and unlike the one from Amazon, this APP allows you to take a photo of the actual lamp when it’s on and another when it’s off, so when you click on, you see the photo of your lamp when it’s on. Fun!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate hearing about your easy setup experience with your Cync Smart Indoor Plug! Thanks for taking the time to leave a review. -Cync Support

  • Pros mentioned:
    Compatibility, Performance

    Rated 5 out of 5 stars

    Great smart plug!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works reliably, unlike other smart plugs I’ve used. Also allows BLE only GE bulbs to be used with Alexa and Google Assistant

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the review! We're happy to hear you are enjoying your new smart plug. Welcome to the GE family. -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    These are my fave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Cync line from GE. Their app works well, integrates well with Alexa, and seems to be less glitchy than a few of the other smart brands I’m utilizing in my home. I bought this plug for my Christmas lights, which are connected in my garage, and it worked like a dream! My Christmas lights went on and off, as programmed or on command all season long. These plugs also operate lamps throughout my house, and I really can’t rave enough.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    safety tool

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice when at home or away. we can turn lights on/off using voice commands or an app.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that our devices are providing some convenience in your life. Thank you for sharing your experiences and leaving a positive review! -Cync Support Team

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy to set up and use Smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best. It is easy to set up and use and integrates easily with Alexa. Highly recommended.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Our Team is grateful for you leaving this review. We are thrilled to hear you have taken advantage of our devices ability to integrate with Amazon Alexa voice assistant. We are please that we have been able to assist in making your Smart Home management easier. -Cync Support Team

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