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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 930 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 930 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun Photo of Lamp on and off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and unlike the one from Amazon, this APP allows you to take a photo of the actual lamp when it’s on and another when it’s off, so when you click on, you see the photo of your lamp when it’s on. Fun!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate hearing about your easy setup experience with your Cync Smart Indoor Plug! Thanks for taking the time to leave a review. -Cync Support

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good smart plugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have three in the house, good investment, Good price, easy to install if you have the lights. Paired them with Alexa and they all working great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great value smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, user friendly smart plug. Works well, minimal to no issues. Good value Recommended

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for your recommendation. We are thrilled to be your Smart Home brand of choice! -Cync Support Team

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Smart Plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Had no trouble connecting to Alexa. Easy way to hook a light to voice.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that our smart devices have made a positive impact on your space!  Our team is available at 1-844-302-2943 should you find yourself feeling overwhelmed or needing assistance. -Cync Support Team

  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and value. Works great with Alexa! Recommend

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for your recommendation! We are grateful to be a part of your smart home venture. Thank you for taking the time to leave us a review. We greatly appreciate it! -Cync Support Team

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and use. No problems with compatibility with Google Home or using the app to control the outlet.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had an overall smooth experience getting setup with your new smart plug. Thank you for taking the time to leave a review Laura. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great convenience. This has saved us from a light switch that was just out of reach. Also good for those rooms that have the switch away from the exit. This prevents walking into a dark space. Eaay to install and links seamlessly with Goggle home.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync and for sharing this five star review of your experience. We are thrilled to hear you are taking advantage of our Smart Plug's ability to integrate with your Google Voice assistance for an even easier way to manage your smart home! -Cync Support

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Easy to use and setting up. And working with Amazon Alexa very well.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Glad you had a seamless experience getting your lights added to your Alexa. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Alexa is busy here

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these and need to stop buying them but the price is great for the convenience of saying Alexa, do it.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Duckies - Thank you for taking the time out of your day to leave us such a fantastic review! We are so happy to hear that you are enjoying your Cync Indoor Smart Plug. We are grateful you chose our brand to enhance the quality of your space! -Cync Support

  • Pros mentioned:
    Voice control

    Rated 5 out of 5 stars

    Great voice command

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put my fish tank light on this plug and scheduled it for sunrise & sunset. I downloaded the Cync app and I can control from my phone or with voice commands through Google Assistant. I love how I can set an on/off time or just sunrise or sunset.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We hope you continue to enjoy the benefits of all that Cync has to offer. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    remote timer plug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, remote programming is helpful. Took a little bit of figuring to set up two separate ones, but both work independently now and each is easily identified.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We're glad to hear that you're enjoying the ability to create Routines for your Cync Smart Indoor Plugs! Thanks for sharing your review. -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Smart Plug

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product would not stay connected. It would constantly have to be re-synced

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Super Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty useful in the kitchen or any bedroom. There is never any issue and works all the time.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking your time in writing this review and for sharing your experiences. We are happy to hear you are enjoying your new smart plug! -C by GE Support

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    As described, no hastle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my google home. Didnt take long to set up at all.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are ecstatic to hear you have integrated your Smart Plug with your Google voice assistant for effortless management. Thank you for leaving us this review! We are glad to be making a positive impact on your space. -Cync Support Team

  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    C by GE is Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works way better than Wemo! I have 2 of these and the C by GE smart wallt switches!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review and hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this smart plug to use with my christmas tree. Having other GE Cync bulbs in my house, this was very easy to install and add to my home network. Responds extemely fast to my Google Assistant.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are grateful to be a part of your holidays! Thank you for choosing Cync as your brand for your smart home needs. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought for my Christmas lights, now I'm hooked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an automatic daylight/nighttime switch for my Christmas lights. The cost of both devices was the same. The GE Cync works perfectly with my google home setup. It was easy to set a routine and control it from my google devices. Now I am research other GE Cync smart home devices.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience! We are grateful to be a part of your smart home venture. To explore more Cync products, please visit our website: gelighting.com/smart-home -Cync Support

  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    A little dicey.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is very dicey. It’s hard to be sure whether the plug is on or off. Sometimes the app shows ‘on’ when actually it’s off - and vice versa

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello SamuelH, we are sorry to hear that the Cync app has shown non-accurate information regarding your Cync Indoor Plug. Please consider reaching out to the Cync Support Team to get this issue resolved. You can contact us directly at 1-844-302-2943. We would be happy to make sure everything is working properly. - Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smarter

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart plugs have actually been a smart decision on my part at such a fair bargain. The convenience of placement of each in several rooms is a wonderful addition.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for taking the time to share your experience with your Cync Indoor Plugs! We are so happy to hear that they have been valuable to you. -Cync Support

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart Plug works great as intended and as hub with cync bulbs

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We enjoy receiving feedback from our users about their experiences with our devices. Thank you, Gill for sharing your input. We are grateful you chose Cync to enhance your Smart Home! -Cync Support Team