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Customer reviews

Rating 4.4 out of 5 stars with 933 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 933 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great value smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, user friendly smart plug. Works well, minimal to no issues. Good value Recommended

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for your recommendation. We are thrilled to be your Smart Home brand of choice! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart plug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this smart plug! Works with Alexa and helped me with my Christmas decorations. No need to worry about being home to turn lights on or off. Also applies to anything that is connected to this smart plug. I will be purchasing more of these as needed.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Carrie, we're happy to hear that your Cync Smart Indoor Plug helped make your holiday season a bit easier! Thanks for taking the time to share your review. -Cync Support

  • Cons mentioned:
    Alexa compatibility

    Rated 5 out of 5 stars

    Smart plug works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to be able to control one of the lights on the house. I was not expecting to have to install another app to be able to sync it with Alexa app. Instructions to set up were easy and it works as it should through the Alexa app.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for trusting Cync with your business! We appreciate this five star review of your experience. -Cync Support

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Smart Plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Had no trouble connecting to Alexa. Easy way to hook a light to voice.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that our smart devices have made a positive impact on your space!  Our team is available at 1-844-302-2943 should you find yourself feeling overwhelmed or needing assistance. -Cync Support Team

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and use. No problems with compatibility with Google Home or using the app to control the outlet.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had an overall smooth experience getting setup with your new smart plug. Thank you for taking the time to leave a review Laura. -C by GE Support

  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and value. Works great with Alexa! Recommend

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for your recommendation! We are grateful to be a part of your smart home venture. Thank you for taking the time to leave us a review. We greatly appreciate it! -Cync Support Team

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Easy to use and setting up. And working with Amazon Alexa very well.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Glad you had a seamless experience getting your lights added to your Alexa. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works with Alexa

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that this is linked to my Alexa devices. I can turn my fan off and on without getting up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun Photo of Lamp on and off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and unlike the one from Amazon, this APP allows you to take a photo of the actual lamp when it’s on and another when it’s off, so when you click on, you see the photo of your lamp when it’s on. Fun!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate hearing about your easy setup experience with your Cync Smart Indoor Plug! Thanks for taking the time to leave a review. -Cync Support

  • Rated 5 out of 5 stars

    Smart product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart product for everyday use. Excellent design and size.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Super Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty useful in the kitchen or any bedroom. There is never any issue and works all the time.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking your time in writing this review and for sharing your experiences. We are happy to hear you are enjoying your new smart plug! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great convenience. This has saved us from a light switch that was just out of reach. Also good for those rooms that have the switch away from the exit. This prevents walking into a dark space. Eaay to install and links seamlessly with Goggle home.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync and for sharing this five star review of your experience. We are thrilled to hear you are taking advantage of our Smart Plug's ability to integrate with your Google Voice assistance for an even easier way to manage your smart home! -Cync Support

  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    C by GE is Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works way better than Wemo! I have 2 of these and the C by GE smart wallt switches!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review and hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    As described, no hastle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my google home. Didnt take long to set up at all.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are ecstatic to hear you have integrated your Smart Plug with your Google voice assistant for effortless management. Thank you for leaving us this review! We are glad to be making a positive impact on your space. -Cync Support Team

  • Pros mentioned:
    Voice control

    Rated 5 out of 5 stars

    Great voice command

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put my fish tank light on this plug and scheduled it for sunrise & sunset. I downloaded the Cync app and I can control from my phone or with voice commands through Google Assistant. I love how I can set an on/off time or just sunrise or sunset.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We hope you continue to enjoy the benefits of all that Cync has to offer. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    remote timer plug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, remote programming is helpful. Took a little bit of figuring to set up two separate ones, but both work independently now and each is easily identified.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We're glad to hear that you're enjoying the ability to create Routines for your Cync Smart Indoor Plugs! Thanks for sharing your review. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought for my Christmas lights, now I'm hooked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an automatic daylight/nighttime switch for my Christmas lights. The cost of both devices was the same. The GE Cync works perfectly with my google home setup. It was easy to set a routine and control it from my google devices. Now I am research other GE Cync smart home devices.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience! We are grateful to be a part of your smart home venture. To explore more Cync products, please visit our website: gelighting.com/smart-home -Cync Support

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    easy setup and works great with google

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup and works great with Google. using it for our Christmas tree

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are so happy to hear that you found our app easy to use and you were able to set up your devices. Thank you for letting us be a part festive smart home venture! – Cync Support Team

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart Plug works great as intended and as hub with cync bulbs

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We enjoy receiving feedback from our users about their experiences with our devices. Thank you, Gill for sharing your input. We are grateful you chose Cync to enhance your Smart Home! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this smart plug to use with my christmas tree. Having other GE Cync bulbs in my house, this was very easy to install and add to my home network. Responds extemely fast to my Google Assistant.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are grateful to be a part of your holidays! Thank you for choosing Cync as your brand for your smart home needs. -Cync Support

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