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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 933 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 933 reviews
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Ge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product easy to install works great with Google home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review! We hope you enjoy your new smart plug. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Yep it works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it to remotely enable and disable my 3D printer. Exactly what I was looking for. I wish there was an IP address I could just send a direct signal to as I would prefer not to have to do with another app. But thats asking a bit much I think

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking the time to leave us a good review, we appreciate the feedback. We're happy you are enjoying your new smart plug. We're always looking for ways to improve our app and devices and I've forwarded your concerns with the IP address option to my team. If you need additional assistance or have any other suggestions, feel free to contact us at 1-844-302-2943 or [email protected]. -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works great with Google Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It interfaces with Google home very well. It takes some trial and error to get the schedule worked out, especially with setting up a light. But I definitely recommend it.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your feedback! We are making adjustments to our scenes and schedules with an update that should be released within the week. We hope it will be an improvement to the overall experience surrounding scenes. Your feedback has been shared with our development team. If you need any assistance please contact us at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Cute little plug that is a lifesaver.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this plug to work with others I have. I can’t tell you how much I appreciate Alexa and these smart plugs. Worth way more than I paid for.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We're thrilled to hear that your Cync Smart Indoor Plugs have been valuable to you. Thanks for sharing your review! -Cync Support

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Mighty but functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use, everything that I needed, affordable price

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had an overall smooth experience getting setup with your new smart plug. Thank you for taking the time to leave a review. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good no great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to connect to the bulbs without needing a microphone in my home. Connection is wonky, but refreshing will eventually connect you to your lights and let you do what you need to do. Just have patience. It's also a smart plug so that's great for Christmas light automation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good plug for Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought an Alexa TV cube a year or so ago. Decided to find other usage for Alexa and found these plugs work very well. It was easy to install and so far we have been happy. you might want to give some thought on naming each plug. We just used plug one , etc. I'm going to redo the whole thing when we move into our new house.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there thank you for the recommendation. Alexa does require unique names to properly integrate with these devices. Thank you for taking the time to leave a review! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works With Alexa / Makes Anything "Smart"

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This proved to be a great alternative to the higher priced Phillips Hue smart plugs. It was very easy to program, add skills/scenes, and integrate into the Alexa software for ease of use/greater flexibility/options. It's a Smart plug that works.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love having you as a valued customer! Thank you for taking the time to leave us a review we hope you enjoy your new smart home products. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plugin. Easy to use. Have an upstairs light hooked to it. If I am away from home, after dark, Alexa can turn it on for me!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for sharing this great review! We're so glad to hear that the Cync Smart Indoor Plug has been convenient to use both at home and remotely. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light switch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and it works. I would recommend this product to everyone. I had another kind of switch but it wasn't dependable and I would have to reset it.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the recommendation! We appreciate you allowing us to be a part of your smart home venture! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s a keeper

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised, did not see this happing. I’ve been using this products since December 2023 and so far it’s worked flawlessly!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Andres, thanks for sharing your great review with others! We're happy to hear that your Cync devices have been working consistently and reliably. Feel free to contact us at 1-844-302-2943 if you ever need assistance. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug that works with Google Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly. I have no idea why the did not think of buying it earlier. I use it with my fab so I don’t have to get up in the middle of the night to run it on. Genius!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Jocelyn, we are thrilled to hear that it's been convenient to use your Cync Indoor Plug to control your lights at night! Thank you for leaving this positive review. -Cync Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Dependable smart plugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are dependable and they don't unlink like other brands. I was delighted with the price reduction sale promotion too!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Nick, we're thrilled to hear that your Cync Indoor Smart Plugs have been consistently convenient for you! Thanks for taking the time to share your review with others. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lights on!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these easy to setup plugs to enable Alexa to turn lights off & on for my home & my senior mom’s home too. I really like them!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Karen, thanks for sharing your experience with the Cync Smart Indoor Plug! As a valued customer, we appreciate hearing that your devices are convenient for you and your family. -Cync Support

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Overallsatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good for a while. Sometimes it just disconnects from the wifi for no reason. Its frustrating having to reconnect it, but overall its pretty cool.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the feedback Tony. Sorry for any connection issues you experienced with the smart plug. If this issue persists please reach out to us at 1-844-302-2943 for assistance. -Cync Support Team

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Pain to set up but works after that

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with a grow light. Had alot of trouble connecting to my wifi and the c by ge app. Eventually got it to work after reseting it a few times. Works like it should once it got connected. I use it with a Google home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Alexa plug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to step-up and it turns on my Christmas tree with ease and after Christmas idk what I’m gonna use it for but maybe a lamp or something or for wife “flat iron” when she does her hair and for gets to turn it off. And got it on sale too.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Hey Zack! Thank you so much for leaving us this review. We are happy to hear that you have included us in not only your Smart Home venture but also your Families Holidays! - Cync Support Team

  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing product

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the fact that the smart plug was easy to connect to wifi and the app is very easy to use also. Connected them to my Amazon Echo.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Bertha, we are thrilled to hear that you had a seamless setup of your Cync Smart Plug with Alexa. Thank you for sharing your review! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually hate initial setups but, the step by step was super easy. Also, the simplicity to add it to my Alexa app gave me opportunity to enjoy it faster instead of getting frustrated and giving up (like I have before)

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had an overall smooth experience getting setup with your new smart plug. Thank you for taking the time to leave a review. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great accessory to control table lamps.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added a few of these plugs around the house to control the table and floor lamps. You can add this switch to a room in the C by GE app and then if you own one of their switches, you will be able to control them from it. Its very easy to install and setup. Also integrates with Alexa and Google Home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review we really appreciate it! We're happy to see that you are enjoying our smart plug! Please feel free to contact us if you have any questions at 1-844-302-2943 or email us at [email protected]

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