Customers are satisfied with the Cync Outdoor Smart Plug's ease of use and voice control features, finding setup simple and integration with smart home systems like Alexa and Google Home seamless. Many appreciate its weather resistance, enabling reliable operation in various conditions. However, some users experienced connectivity issues, requiring occasional reconnection to the network.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 141 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Outdoor Smart Plug
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to setup. I did the seamless setup through google home and learned its best to use the Cync app as you can then setup both the right and left side of the plug. I ended up using it for roof and spotlight Christmas lights. Works great.
I would recommend this to a friend
Brand response from Cync Support
Posted .
Hello Bosty, we are so glad to hear that you could use the Cync Outdoor Plug to light up your smart home for the holidays! Thank you for taking the time to leave a positive review. -Cync Support
Pros mentioned:
Setup
Rated 5 out of 5 stars
Smart outlet
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up. The app is very user friendly. To my surprise you even have an option to turn on each individual outlet. Works great.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Smart outlets
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for christmas lights, also y control.ky balcony lights with this item.
I would recommend this to a friend
Brand response from Cync Support
Posted .
Thank you Edgar for sharing this review. We are thrilled to see you are satisfied with our Outdoor Smart Plug. -Cync Support
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using the GE Cync Outdoor Smart Plug for a few weeks now, and it has exceeded my expectations. Setup was quick and easy through the app, and pairing with Alexa took less than five minutes. I especially love being able to control my outdoor lights with just a voice command or even while away from home.
The plug feels durable and weather-resistant, which is a must for outdoor use. The dual-outlet design is convenient, allowing me to manage holiday lights and a fountain simultaneously without needing extra extension cords. The scheduling and automation options in the app are also a big plus – I set my lights to turn on at sunset and off at midnight automatically.
One small note: the plug is a bit bulky, so if your outlet has a cover, make sure it fits. Other than that, everything has worked flawlessly.
If you’re looking for a reliable, smart, and easy-to-use outdoor plug, this one is a fantastic choice. It’s made my backyard setup more convenient and fun to manage.
I would recommend this to a friend
Brand response from Cync Support
Posted .
Hello - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Outdoor Smart Plug. We are thrilled to hear that our smart plug has made a positive impact on your space! Thanks for letting us know about your fantastic experience with our products. -Cync Support
Pros mentioned:
Overall performance
Cons mentioned:
Connectivity
Rated 5 out of 5 stars
Great product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked great for my use. I connected to an AC i needed to control when I wasn't home and it worked fine. There was one time it had disconnected and i had to reconnect once I was home but besides that hiccup really nice product.
I would recommend this to a friend
Brand response from Cync Support
Posted .
Hello Derek - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Outdoor Smart Plug. We are glad to hear you are having an enjoyable experience with the benefits of the Cync app and our smart home devices. We are grateful you chose our brand to enhance the quality of your space! -Cync Support
Pros mentioned:
Ease of use, Voice control
Rated 5 out of 5 stars
Good buy for my deck lights control!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was very effective for a lighting project on my deck. With two separately controllable outlets and simple integration with both my other Cync controls and my Google Home controls, putting it in place was quick and easy. Now I can turn the lights on and off from my phone, my Google Home, or even by voice. Simple and effective!
I would recommend this to a friend
Brand response from Cync Support
Posted .
Allen, thanks for sharing this great review for your Cync Outdoor Smart Plug! We love hearing that your plug is easy to control with both voice and app commands. -Cync Support
Pros mentioned:
Ease of use
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Great outdoor smart plug
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This works great with Google home but sometimes it drops from the wifi. I suspect it is due to being on a mesh network and not liking that. I did separate the frequency channel so it is connected to a 2.4ghz frequency and that helped a little preventing it from dropping daily to every two months. I like the fact I can create routines for each outlet or group both outlets together for one routine. It works better with Google home versus the GE app.
I would recommend this to a friend
Brand response from Cync Support
Posted .
Feedback and suggestions from our users are always shared with our Development Team for future consideration. Thank you for sharing your thoughts! However, we would like to speak with you directly in regards to the connection issues you have encountered. Please consider reaching out to our team so that we can diagnose and resolve the issue. A member of our team can be reached at 1-844-302-2943. -Cync Support Team
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
GE smart plug
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well and easy to use, imagine you could use this on your mobile phone to turn on and off while you are away specially during Christmas seasons for Christmas lights and other decorations.
I would recommend this to a friend
Brand response from Cync Support
Posted .
Hello - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Outdoor Plug. We are thrilled to hear that our smart devices have made a positive impact on your space! Thanks for letting us know about your fantastic experience with our products. -Cync Support
Rated 5 out of 5 stars
Great outdoor smart plugs
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are great outdoor plugs. I use them for controlling holiday decor as well as everyday outdoor porch lamps. Adds some extra level of security as I can light porches on a schedule to discourage porch pirates and other problems. They pair very easily with google home.
I would recommend this to a friend
Pros mentioned:
Ease of use, Overall performance, Setup
Rated 5 out of 5 stars
Easy to set up
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and easy to set up! I bought this to connect my patio lights to use with my smart devices. Works just as intended!
I would recommend this to a friend
Brand response from Cync Support
Posted .
We are grateful for this bright review! Thank you for taking the time to share your experience with our Outdoor Smart Plug. We are happy setup was seamless. -Cync Support Team
Pros mentioned:
Ease of use, Voice control
Rated 5 out of 5 stars
Makes life easier!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We wanted and easy way to turn off and on the string lights providing ambience on our screened porch. Climbing behind the furniture to access the covered outlet has gotten old. We have several “smart” lights and outlets of various brands in our home, but this is the first for an outdoor application.
It was among the easiest and fastest to get on our wi-fi and it has functioned flawlessly with Alexa since set up. Like the option to control the two outlets separately. The best is no longer having to manually plug and unplug the lights!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
GE Smart Plug
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great product. Our patio/pool contractor overlooked an electrical issue and we had to have the electrician rectify by adding an outlet for low voltage wires for our water feature behind the patio fireplace and we were told by the contractor that we’d need to go behind the fireplace to plug-in and unplug the water feature when we wanted to use it. Just dumb. Anyway, we purchased this smart plug and it is really nice. Installed with no problem, easy to use and notifies us when the wi-fi signal is weak. Glad we found this on bestbuy.com
I would recommend this to a friend
Brand response from Cync Support
Posted .
Thank you for trusting our brand with your valuable business. We are thrilled to hear about your five star experience with the Cync Outdoor Smart Plug! -Cync Support
Pros mentioned:
Voice control
Rated 4 out of 5 stars
Worked as Advertised- Easy Setup
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked as advertised. Some trouble with programming automatic on/off times, it isn’t understanding the turn on at sunset timing. Even though I programmed my zip code. But it works great with our Google Home unit for voice activation.
I would recommend this to a friend
Brand response from Cync Support
Posted .
Hello - Thank for the honest review and feedback. We regret hearing you had a less than ideal experience with creating schedules for our Cync Outdoor Smart Plug in the Cync app. This is certainly not the experience we wish for our customers. If you are still experiencing this issue, please contact us at 1-844-302-2943 and we will gladly assist you. -Cync Support
Pros mentioned:
Compatibility, Ease of use
Rated 5 out of 5 stars
Smart plug
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and an easy way to turn on my outdoor lights from my phone! Love it
I would recommend this to a friend
Brand response from Cync Support
Posted .
Denise, we are so glad to hear you had an easy set up experience with your Cync Outdoor Smart Plug. Thanks for taking the time to share your review! -Cync Support
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Smart solution
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good solution when I’m far from the switch. Works perfect with Google
I would recommend this to a friend
Brand response from Cync Support
Posted .
Hello Jose - Thank you for choosing Cync! We are grateful you chose to share this positive review. We appreciate you sharing your experience with our Cync Outdoor Smart Plug. We are happy to hear that you have been enjoying the customization our smart home devices offer. Thanks for letting us know about your fantastic experience with our products. -Cync Support
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Glad I bought it
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed to be able to turn my Christmas lights on from the inside of the house, plus off. Of course. This did the trick. The app was a little bit awkward, but relatively simple to set up.
I would recommend this to a friend
Brand response from Cync Support
Posted .
Hello - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Outdoor Smart Plug. We enjoy receiving feedback from our users about their experiences with our devices. We are happy to hear that you have been enjoying the customization our smart home devices offer. -Cync Support
Pros mentioned:
Ease of use, Setup
Rated 5 out of 5 stars
good product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
easy to set up, easy to use, the easiest way to control your Christmas outdoor decorations. highly recommended.
I would recommend this to a friend
Brand response from Cync Support
Posted .
Thank you for taking the time to share your experience with the Cync Outdoor Plug! We're thrilled to hear that you had an easy time getting your plugs up and running for the holidays. -Cync Support
Cons mentioned:
Connectivity
Rated 5 out of 5 stars
Works great!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a remote plug for lighting on a boat dock. Had tried a standard smart plug-in but had connectivity issues. Researched the Cync outdoor smart plug and ordered online. Received it on schedule and tied it into the house service on the dock. Works well within the wifi network on the property and I do not have intermittent connectivity issues like we did with the standard smart plug. The updated Cync app works with Google Home as advertised. I would recommend to anyone needing a reliable outdoor plug solution.
I would recommend this to a friend
Pros mentioned:
Ease of use, Voice control
Rated 5 out of 5 stars
Great for controlling decorations
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Using outside to turn on and off decorations at certain times. East to connect with Alexa and have it timed or work with voice control.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy to set up, works seemless with Alexa
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to allow me to turn on & off holiday lights without going outside. This works exactly how I need it to work.
I would recommend this to a friend
Brand response from Cync Support
Posted .
Hello - Thank you for sharing your thoughts. We are so happy to see this five-star review! We are glad to hear you are having an enjoyable experience with Cync Outdoor Smart Plug. We appreciate you for letting us know about your fantastic experience with our products. -Cync Support