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  • Cync by GE Dimmer + White Tones Control Smart Remote Wire-free Dim + Adjust White Tones From the Couch or Bed Replaceable Battery I 2 year life 1 REMOTE + 2 IQ 200 IQ 200
  • Alt View 1. GE - Cync Smart Dimmer Remote + Tones Control, Bluetooth, Battery Powered - White.
  • Alt View 11. GE - CYNC Smart Dimmer Remote + White Tones Control, Bluetooth, Battery Powered (Packing May Vary) - White.
  • Alt View 12. GE - CYNC Smart Dimmer Remote + White Tones Control, Bluetooth, Battery Powered (Packing May Vary) - White.
  • Cync Floor Plan Remote Overview video 0 minutes 45 seconds
  • Cync Wire Free Switch Overview Video video 0 minutes 45 seconds

GE - Cync Smart Dimmer Remote + Tones Control, Bluetooth, Battery Powered - White

Model:
93122337
SKU:
6405668
Your price for this item is $11.99
Clearance
The comparable value price is $29.99

Customer reviews

Rating 4.3 out of 5 stars with 43 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the Cync Smart Dimmer Remote, particularly its ease of use and remote control functionality. Many find it simple to set up and appreciate the convenience of controlling it without needing a phone. The overall performance of the dimmer is also well-received. However, some customers have noted an issue with the color settings, specifically a jump in the preset warm color settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 43 reviews
  • Pros mentioned:
    Ease of use

    Works but annoying

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for turning on and off. Have my lights connected to our Ring monitor so it’s perfect for every time we wake up in the middle of the night and need to turn it off quickly, however not so great at dimming and moving from warm to cool.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are always looking for ways to improve and your feedback allows us to. Thank you for your review and for sharing these experiences. -Cync Support Team

  • Useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels decently solid. Magnetic back is great! Wish it could handle changing the colors and not just shades of white but it is what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Works as advertised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up in the app and works as expected. Only wish it could switch between preset configurations on the RGB lights.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing this positive review, Miguel! We appreciate your thoughts on adding preset Light Shows to the remote options, and we have passed your feedback along to our Development Team. We use suggestions like yours to make our Cync app and devices better with every update! -Cync Support

  • Good stand alone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dimmer works great unless you have a routine set with a schedule. I doesn't like to talk to the bulb the first time and takes a few attempts to make it work as intended, every time.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We're sincerely sorry to hear about your experience with your Cync devices and Routines. This is certainly not the expected behavior and we'd love to help resolve this with you. Please consider contacting us at 1-844-302-2943 or cyncsupport.gelighting.com. A member of our team would be glad to help. -Cync Support

  • Pros mentioned:
    Ease of use

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this for almost a year honestly no real compliants. I do wish the dimmer could jump to full brightness but functionality it works great.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you've had an enjoyable experience with your Cync Dimmer Remote. Thank you for taking the time to leave positive feedback! Your feedback has been forwarded to our development team. -Cync Support Team

  • Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has worked really well with my smart light. I have not had any connection issues.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Ian - Thank you for this excellent review! We appreciate you sharing your experience with our Cync Wire-Free Dimmer + White Tone Control Remote. We enjoy receiving feedback from our users about their experiences with our devices. We are grateful you chose our brand to enhance the quality of your space! -Cync Support

  • Pros mentioned:
    Ease of use

    Works perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with it. I keep it on the bedside and it turns on off and dims without issue.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for leaving the positive review! We are happy to hear that you have so far enjoyed using our products and remote. We hope to be able to continue this trend moving forward into the future! - Cync Support

  • Pros mentioned:
    Ease of use

    Light remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works the light with no issues and dims it. Easy to use.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for leaving a review! Glad you were able to get your remote setup and we hope you enjoy it. -Cync Support Team

  • Cons mentioned:
    Color

    Works great on white lights!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t figure out how to get the color lights to work with it. But it works great other than that!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for taking the time to share your review! The Cync Smart Dimmer Remote + White Tones Control allows you to set brightness and adjust whites from cool to warm tones. For color control, we recommend using the Cync app. Alternatively, you can use a compatible voice assistant like Alexa and Google Home. Please feel free to contact us at 1-844-302-2943 to learn more. -Cync Support

  • Pros mentioned:
    Ease of use

    Buyer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents smart house. They love the ease of this device

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to be responsible for making a positive impact in your parents home. Thank you for choosing Cync! -Cync Support Team

  • Maybe not so dependable.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a little while and kinda neat to have. However wasn't long until I was unable to use it and had to set it again. Don't know if I'll ever be able to depend on it.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We sincerely apologize for the inconvenience this may have caused. Many factors could contribute to this and we would like to speak with you directly to diagnose and resolve the issue. A technician can be reached by calling 1-844-302-2943. We would be more than happy to help. -Cync Support

  • Pros mentioned:
    Ease of use

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little thing to go along with the light bulbs. Use the app to add it and it’s easy to set up

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hiya, MoreyX. We are excited that you are enjoying your smart remote and appreciate you taking the time to share your review. - C by GE Support

  • Good for bedrooms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this remote is super comfortable, you avoid opening your cellphone and it’s very responsive

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review Robin! We hope you enjoy your new remote. - C by GE Support

  • Cons mentioned:
    Color

    lacking a feature?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would appreciate GE explaining how to change colors using the remote. I have a color bulb and can change in the app on my phone,but the remote just changes the tone of white. Am I missing something?

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi PeekyBeach, unfortunately the remote only controls the brightness and tones of white light. They are intended to be used with our non full color bulbs such as the tunable white bulbs. Feel free to reach out to us at 1-844-302-2943 if you have any additional questions. -Cync Support Tream

  • Worked at first but had trouble later on

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was OK and worked well initially. I had to change the battery (less than 2 years after initial use), set up again and less than 2 months later I had to change battery again. After doing so, I have tried to set up the device several times to no avail. I have followed instructions, reset device and even green light is on but device does not turn lights on/off. I do not recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are sorry to hear you had this less-than-ideal experience with our Wire Free Dimmer Remote. We would like to recommend ensuring that the Wire Free Dimmer Remote is in the same Room as the other Cync devices that you are trying to control. If this issue however persists we would be more than happy to assist you. Please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team

  • Pros mentioned:
    Ease of use

    Handy remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was easy to use and easy to set up. Instructions were clear.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking your time in writing this review and for sharing your experiences. We hope you enjoy your new remote! -C by GE Support

  • Good but could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit annoying to set up. You need the c by ge app to use properly; it will not let you use another app like google home to set up. Also the color switching only goes to different shades of white, I could not figure out how to make it switch RGB colors.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Alex, thank you for your feedback. The color control depends on if you have the full color bulbs instead of the tunable white bulbs. Feel free to reach out to us directly at 1-844-302-2943 if you have any questions. - C by GE Support

  • Pros mentioned:
    Ease of use

    Smart item to have for smart bulbs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to control my smart bulbs. Easy to use

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We definitely appreciate you allowing us to be a part of your smart home venture with our products. Thank you for your review! -Cync Support Team

  • Cons mentioned:
    Color

    no color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thought that it was able to be used with color lights but it only does different tones of whites...

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the feedback. It looks like the combo pack you purchased did not include one of our full color light bulbs. The light included in the bundle is a tunable white light. I hope this information is helpful. -C by GE Support

  • Great Option!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While you don’t absolutely need to have the remote it is much faster adjusting lights without having to open the app and wait for it to load.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are so happy to hear that you have enjoyed your experience with our Cync devices! Thank you for taking time to leave us this feedback. - Cync Support Team

Page 2, Showing 21-40 of 43 reviews
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