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Customer Ratings & Reviews

Your price for this item is $11.99
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The comparable value price is $29.99

Customer reviews

Rating 4.3 out of 5 stars with 43 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the Cync Smart Dimmer Remote, particularly its ease of use and remote control functionality. Many find it simple to set up and appreciate the convenience of controlling it without needing a phone. The overall performance of the dimmer is also well-received. However, some customers have noted an issue with the color settings, specifically a jump in the preset warm color settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-43 of 43 reviews
  • Rated 5 out of 5 stars

    John

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I bought this product and I will be happy to take points after this review...

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for another great product review Highlander! -C by GE Support

  • Rated 5 out of 5 stars

    Amazing remote

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added some lights into my daughters sensory tent. We love it!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear Anina! We appreciate you allowing us to be a part of your smart home venture with our products. Thank you for your review! -Cync Support Team

  • Rated 1 out of 5 stars

    Hasn't arrived in more than three weeks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered on the 21st of December still hasn't arrived.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for the review. We regret to hear that you have not received your Cync Dimmer + White Tones Control Smart Remote. We would recommend contacting Best Buy customer service at 1-888-237-8289 to check on the status of your order. Once you have received your product, please do not hesitate to contact Cync Support at 1-844-302-2943 if you need any assistance. -Cync Support

    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. GE_Appliances