Customer Ratings & Reviews
- Model:
- 93122337
- SKU:
- 6405668
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the Cync Smart Dimmer Remote, particularly its ease of use and remote control functionality. Many find it simple to set up and appreciate the convenience of controlling it without needing a phone. The overall performance of the dimmer is also well-received. However, some customers have noted an issue with the color settings, specifically a jump in the preset warm color settings.
This summary was generated by AI based on customer reviews.
Great Option!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While you don’t absolutely need to have the remote it is much faster adjusting lights without having to open the app and wait for it to load.
I would recommend this to a friendBrand response from Cync Support
Posted .We are so happy to hear that you have enjoyed your experience with our Cync devices! Thank you for taking time to leave us this feedback. - Cync Support Team
John
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, I bought this product and I will be happy to take points after this review...
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thank you for another great product review Highlander! -C by GE Support
Amazing remote
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added some lights into my daughters sensory tent. We love it!
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thats great to hear Anina! We appreciate you allowing us to be a part of your smart home venture with our products. Thank you for your review! -Cync Support Team
Hasn't arrived in more than three weeks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered on the 21st of December still hasn't arrived.
No, I would not recommend this to a friendBrand response from Cync Support
Posted .Hello - Thank you for the review. We regret to hear that you have not received your Cync Dimmer + White Tones Control Smart Remote. We would recommend contacting Best Buy customer service at 1-888-237-8289 to check on the status of your order. Once you have received your product, please do not hesitate to contact Cync Support at 1-844-302-2943 if you need any assistance. -Cync Support
Brand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance.
