Customers praise the brightness and ease of use of the CYNC Smart Direct Connect LED Strip Lights, frequently citing the simple setup and user-friendly app. Positive feedback also highlights the quality of the product and its appealing appearance. However, some customers wish the strip lights were longer, and a few experienced issues with the app's connectivity and the adhesive's strength.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 277 reviews
Pros mentioned:
Brightness, Ease of use
Rated 5 out of 5 stars
Awesome lights!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for something to light my stairs at night, I went with these due to the price and features. The lights are extremely easy to install and attach with pre installed double sided tape. I purchased one main set and two extensions and it was the perfect fit as I didn’t have to cut the lights. If you do need to cut them, they have pre marked spots to cut. Thru the app, you can set schedules for the lights to come on and turn off, this was one of the main features I wanted. You can choose from tons of different colors also. The lights can be very bright, you can control the brightness thru the app. My lights are set @ 10% brightness in my pics. The only critique I have is I would like to see an update to the app that makes setting schedules a little easier. If you need more light in an area or just want some cool led lights that are easy to control...these are it!
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Thank you so much for this wonderful well thought out review! We certainly appreciate you taking the time out of your day to share your experience with our products! Thank you for the feedback it is something that is highly requested so I will let our development team know as well.
Pros mentioned:
Brightness
Cons mentioned:
Adhesive
Rated 4 out of 5 stars
Great LEDs for the price
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
LEDs are super bright! I have both the direct connect and the full wifi. With the direct connect it seems as though you can either use the C by Ge app, or your smart home device(Google home), but not both. It’s a little misleading, and took me a while to figure out, and the documentation was not very helpful, however, after getting it setup, they work great. I purchased two of the 40in extensions as well and the lights make my room look bright as day. The adhesive that you would use to apply these to the wall is absolute garbage however, and it would not stick to the wall. If you buy these, I would also recommend getting some command hooks as they make the installation quick and painless.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Thanks for feedback Rose, we're happy to hear you are enjoying your lights. We appreciate that you chose GE for your smart home needs and the pointers you recommended for others. If you need assistance with your lights, contact us at 1-844-302-2943 or [email protected]. -C by GE Support
Pros mentioned:
Brightness
Rated 5 out of 5 stars
Easy to use LED’s
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cool colored LED strips controlled by Alexa. This is probably our 5th set. We have them above our cabinets, in the kids rooms etc. Easy to change the mood with different colors and brightness settings. I recommend. Oh yeah the app is easy too.
I would recommend this to a friend
Brand response from Cync Support Team
Posted .
Hello Johnny! We are happy to hear that you and your family have been enjoying our Full Color Direct Connect LED Smart Strip! Thank you for leaving us this review. -Cync Support Team
Rated 5 out of 5 stars
Obsessed with lights
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Having a blast with these lights. Set the lighting for all the different games, they look fantastic on my mantle. Needs some help on the adhesive though is the only downside
I would recommend this to a friend
Pros mentioned:
Brightness, Ease of use
Rated 5 out of 5 stars
Great extra lighting
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install and set it up thru the app. Also gives off a lot of light.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
We are glad to be your choice for making your home a smart home with our lights. Thank you for the review and enjoy your new smart home venture! -C by GE Support
Pros mentioned:
Brightness
Rated 5 out of 5 stars
Versatile, Great Value
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picked this up for $25 with my BestBuy points. Initially had problems syncing the GE app with my router/modem. Took about 5 tries and finally worked. App is easy to use and plenty of features with this product. Extremely bright!
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Hey Chuck84! Thank you for the review! We are happy to hear you were able to get he Light Strip connected to your router, even if it was a bumpy start. We appreciate you taking the time to share your thoughts about the device and app!
Pros mentioned:
Brightness
Rated 4 out of 5 stars
Very Good but Not Great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the quality of light the strip provides. However, I've had a few issues with WiFi connectivity. I also needed to replace the mounting adhesive on the receiver withing a couple of weeks.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
We are happy to hear that you have been enjoying the Light Strip! Thank you for leaving us this review! – Cync Support Team
Cons mentioned:
Adhesive, App
Rated 3 out of 5 stars
CYNC app is terrible
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cant recommend, terrible connectivity and glitchy app. The 3M tape provided doesn not stick either.
No, I would not recommend this to a friend
Brand response from Cync Support
Posted .
We are so sorry to hear about your experience with the Cync app. A member of our team would love to get in touch with you to identify and resolve the issue. We can be reached directly by calling 1-844-302-2943. Regarding the light strip tape, we recommend cleaning and drying the surface the light strip will be installed onto to ensure that it is free of any oil contamination before installation. Oil contamination can prevent the tape from sticking as intended. Please reach out to us if you have any questions or need any assistance! -Cync Support
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
the best
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
absolutely love the cync light strips, makes watching tv more easier at night when not using the Cync Light Blubs. definitely recommend them
I would recommend this to a friend
Brand response from Cync Support
Posted .
Thank you for taking the time to leave a review! We are so glad to hear that your Cync lights have made your smart home experience easy and enjoyable. -Cync Support
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
LED LIGHTS
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the product exactly what I was looking for no problems connecting them
I would recommend this to a friend
Rated 3 out of 5 stars
Poor Choice
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ther nicelights but i cant get them to change colors
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Lighted Pantry
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These were super easy to set up. They work great with the app. I used them to illuminate my pantry using the motion sensor for GE as well. Works great and is super cool. Just open the door and the light comes on. Now I can find my food...
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Thank you for taking the time to share your experiences with us and for leaving a review! Glad we could be a part of your smart home venture. -Cync Support Team
Rated 4 out of 5 stars
Affordable smart light strip.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Been very happy with using The C by GE product line. This is my 3rd light strip purchase. I use them behind my tv's, they have excellent colors range. Only complaint is the tape is not very sticky, so bought gorilla clear tape to remedy the problem.
I would recommend this to a friend
Brand response from Cync Support
Posted .
We are very happy you have given us a shining review! We are always looking for ways to make our products better. This feedback will be shared with our development team for future improvement. We appreciate your honesty. -Cync Support Team
Rated 5 out of 5 stars
Gaming station
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought it to replace the Monster LED lights because they were malfunctioning. And I like these A LOT more.
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Thank you for the kind review! We appreciate you allowing us to be your choice for making your home a smart home with our products. -C by GE Support
Rated 5 out of 5 stars
good ambiance for a Movie Nite
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful light but would often disconnect from Wi-Fi
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
We apologize for the connection issues you faced with the app. If you are on android try clearing app cache followed by a restart can help clear up connection issues. Feel free to reach out directly if you need any assistance at 1-844-302-2943 or [email protected]. -C by GE Support
Pros mentioned:
Alexa compatibility, Brightness
Cons mentioned:
Adhesive
Rated 5 out of 5 stars
I Like Them
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like this strip of LEDs. They are definitely bright especially the white light. Works with Alexa. Having a little difficulty with Google but really haven’t put a lot of effort into getting it to work. Price was Ok! Only problem I did have was getting the tape to turn into a sharp corner without bunching up. The full length of the Lights also includes the cord. A little misleading having you think the LEDs were 80 inches alone! It was long enough for my purpose.
I would recommend this to a friend
Brand response from Cync Support
Posted .
Thank you for leaving us this review! We are sorry to hear that you have not been able to connect your devices to Google Home, here is a link with a walkthrough on how to set up your devices with Google Home (cyncsupport.gelighting.com/s/article/google) If this issue still persists we would be more than happy to assist you! Please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
Rated 5 out of 5 stars
Google Home Compatible!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Installed these under my bed and I love the look! They were easy to install and setup with the app and Google Home.
I would recommend this to a friend
Pros mentioned:
Brightness, Ease of use
Rated 5 out of 5 stars
Amazing lighting, just needs help to stick around.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have several of these lights around my house. They are really bright and can change the atmosphere of any area just by changing the color. You can go from feeling like you are under the sea with one of the thousands of blue colors, to feeling like you have been transported to Mars in the Doom universe with the various reds. You can easily control these with a google assistant app or the CbyGe app (Which will become the Cync app after this review) The only thing I would advise, is make sure you pick up things to do cable management and command strips to make sure these stay in place just a bit better
I would recommend this to a friend
Brand response from GE Lighting Expert
Posted .
Thank you so much for sharing your experiences with our lights! We hope they serve you well in the future and thank you for the recommendation! -C by GE Support
Pros mentioned:
Brightness, Ease of use
Rated 5 out of 5 stars
Love the effect is has on the room
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was so easy to install under my desk and the app is pretty easy to use. You can set the color and brightness and it’s very responsive. Tons of color options but it doesn’t do any flashing effects (at least that I’ve found), which still works well for my needs. The only problem I’ve had with this product is in conjunction with other Cync products where I had to chat with the company. If you have multiple of these and have them on opposite ends of the house then they respond better when you put them in different “Homes” in the app. Once we got that resolved then everything has been super responsive.
I would recommend this to a friend
Brand response from Cync Support
Posted .
We are pleased to see such a thorough review! Thank you for taking the time our of your day to share your experience with others to consider. Our team is glad that we were able to assist. -Cync Support Team
Pros mentioned:
Alexa compatibility, Brightness
Rated 4 out of 5 stars
Great for a room with no overhead light!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a small bedroom that does not have an overhead light. I put these up & paired them with the motion detector. Now I can just walk into the room and the lights come on!! It lights up the whole room! So much better than the floor lamp that I had in there which would light up around the lamp, but not the rest of the room. I have the lights set on a timer through the app, so I don't have to worry about turning them off either. I can also control them through my alexa. The only reason I'm not giving 5 stars is because I didn't care for the user interface of the app, but now that I've got it set up the way I want, I really don't need to use the app anymore.
I would recommend this to a friend
Brand response from GE Lighting Expert
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Thank you for sharing these experiences Jenn. We are releasing a new app this week called Cync if you haven't already been prompted to update to it. It will be a completely new interface. If you have the chance to check it out we would love to hear any feedback on it. -Cync Support Team