Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $41.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 4.5 out of 5 stars with 277 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the brightness and ease of use of the CYNC Smart Direct Connect LED Strip Lights, frequently citing the simple setup and user-friendly app. Positive feedback also highlights the quality of the product and its appealing appearance. However, some customers wish the strip lights were longer, and a few experienced issues with the app's connectivity and the adhesive's strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 277 reviews
  • Rated 5 out of 5 stars

    Light tape

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, somewhat technical. I used it to illuminate my dads safe.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking the time to leave a review for us Steven. We hope you are enjoying your new light strip! -C by GE Support

  • Rated 5 out of 5 stars

    Child’s Room

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Color, long enough, easy to use! My daughter loves them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for review Michelle! We're happy to hear your daughter is enjoying her new smart lights. -C by GE Support

  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a led strip that holds up, this one is in my sons room.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad that adhesive is holding up for you! Thank you for your review. -C by GE Support

  • Rated 4 out of 5 stars

    Lights

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price but lights r a little flimsy breaks easy

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Oh no, we're sorry to hear your lights broke. Thanks for bringing this to our attention, please reach out to us at 1-844-302-2943 or help@cbyge.com if you need additional assistance. -C by GE Support

  • Rated 5 out of 5 stars

    Lights

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. Looks great. Able to use right away.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the review Diane! It is great to hear you are enjoying the benefits of your new smart lights. -C by GE Support

  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product fir my granddaughter Christmas gift

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear she is enjoying her gift this holiday season! Thank you for choosing C by GE for your family. - C by GE Support

  • Rated 5 out of 5 stars

    A solid buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Very happy with it’s performance!!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad we could be a part of your smart lighting setup! Thank you for taking the time to leave a positive review and we hope you enjoy your new smart light strip. -Cync Support Team

  • Rated 5 out of 5 stars

    Great lights

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Adds so much to your home.Would highly recommend

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hello Kath. Thank you for this glowing review and for choosing C by GE to brighten your home!

  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really love my led light , fully recommend !!!!!!!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your recommendation! We greatly appreciate you taking the time to leave us a review. -C by GE Support

  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good Christmas gift I recommend this product

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad we could be a part of your holiday! Thank you for allowing C by GE to be one of your choices for smart home lighting. -C by GE Support

  • Rated 5 out of 5 stars

    Lights

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these lights. Thought I’d add more to my house

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the review we appreciate it so much! Glad to see that you're enjoying our light strip! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Rated 2 out of 5 stars

    BUYER BEWARE!!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and the extension strip. The measurement isn't accurate. It's actually shorter! Because of that, I needed a longer connector cable with 7 pins. I contact C by GE and they doesn't sell any connector cable and they don't recommend 3rd party. Good luck finding the longer connector cable from a 3rd party! Phillips Hue light strip has either 4/5 pins and there are many 3rd party sellers selling various type of connector cables. I wish C by GE can make improvement in that area to be able to compete with Philips Hue.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback as it allows us to improve our products, and we are always looking to do so! -C by GE Support

  • Rated 1 out of 5 stars

    Not user, network, or security friendly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend these light or any part of the system, and I will be returning the items I purchased. The C by GE web site paints a partial picture which while elegant and enticing does does not fully explain the negative features of the C by GE lighting products. 1. There is no support for Apple's HomeKit. 2. The devises do not maintain a consistent connection with a network. 3. you must use the C by GE network to control your lights remotely, which I find a serious security risk. 4. your iOS device according to GE only communicates with the devices locally by Bluetooth (although I don't believe this to be completely correct, since you can control the devises over the internet through WIFI and the GE C by GE network. Given the state of technology that exists today, I believe these products to be far behind the technology curve. GE has chosen to confine control of these products to a proprietary network instead of giving the users the option of controlling their own security with direct local and remote connections with authorized and security controlled MAC addresses and direct network to network VPN or other secure connections to the products. Unfortunately sales and marketing have taken precedence over security and user control, while GE has also decided to shun the Apple market.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to reach out to us and share your concerns. We definitely understand your concerns for privacy. We do not have a network that these devices connect to only cloud servers that are protected by your accounts' username and password. Our Direct connect devices link to your home wifi network. Homekit and Apple support is something we are striving to improve the relationship with and value all feedback. At this time only our bluetooth devices and C-Reach hub/bridge are supported but we hope that will expand in the near future. Thank you for your feedback it is appreciated and will be shared with our development team. -Cync Support Team

  • Rated 3 out of 5 stars

    Difficult to setup and difficult to connect to

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey and difficult to setup, still can't connect with blue tooth or the app long enough to use the color changing feature or "smart" features.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Robert, sorry for the difficulties with setup. These lights that you are reviewing are for the Direct Connect option which does not connect to bluetooth and only to a 2.4ghz wifi network. If you need assistance please reach out to us directly at 1-844-302-2943 or [email protected]. - C by GE Support

  • Rated 3 out of 5 stars

    Led lights

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely makes for a a great party room for a short time. Doesnt last more than a year though, not worth the money.

    No, I would not recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you for leaving us this review! We would love the opportunity to assist with your Smart LED Light Strip. Please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team

  • Rated 3 out of 5 stars

    Cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly behind my monitor for some contrast. The app is awesome and has so many color options

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you are enjoying the benefits of smart home lighting. Thank you for your review! -Cync Support Team

  • Rated 3 out of 5 stars

    Ehhhh...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re standard light that don’t have any rainbow mode, play with music, they do change to any color but the price isn’t really worth it

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback as it will help us to make future improvements, and we are always looking to do so. - C by GE Support

  • Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well!! The connection sometimes can get fuzzy especially if trying to pull it up from a different device but it is good!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the time you took to leave us a review. The C by GE app will be replaced with the new Cync app and is coming soon. You can find more information about the Cync app here: https://www.gelighting.com/c-by-ge-is-becoming-cync. We hope this information is helpful. -C by GE Support

  • Rated 3 out of 5 stars

    Ok lights

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok item, I was expecting a little bit more of it, maybe you can get another brand at a better price.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We would love to know more about your expectations for future improvement of our products and app. Feel free to reach out to us at 1-844-302-2943 for any assistance. -Cync Support Team

  • Rated 3 out of 5 stars

    Try it, keep your receipt.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get them to sync w my iPhone. Might not be the products fault.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Senn! We are sorry to hear that you have not been able to set up your Full Color Direct Connect Light strip to your iPhone. We would like to suggest that you factory reset your LED Light Strip and here is a link with a helpful walkthrough on how to do so cyncsupport.gelighting.com/s/article/factory-reset-your-device. Once you have reset your device try adding it into the Cync app. If this issue persists we would be more than happy to assist you. Please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team