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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 277 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the brightness and ease of use of the CYNC Smart Direct Connect LED Strip Lights, frequently citing the simple setup and user-friendly app. Positive feedback also highlights the quality of the product and its appealing appearance. However, some customers wish the strip lights were longer, and a few experienced issues with the app's connectivity and the adhesive's strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 277 reviews
  • Pros mentioned:
    Brightness, Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Easy install, great colors, works with app well.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review! We are pleased that you enjoy the colors of your new smart lights, and thank you for being the best part of C by GE. - C by GE Support

  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    1 light square dedicated to color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up. i put it outlining my desk and it looks great. the only issue i have is when using the customized color setting it doesn't use all of the lights of each set of the strip it will only use 1. but when you go to the dimming setting on the amp it uses all of the lights on each set.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the rest of the CYNC stuff, this was very easy to add to my room. It walked me through the setup and I was able to cut it to the perfect length to go under my desk. The colors look fantastic and using scenes to make the whole room change with one button press is very powerful.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Our team loves to see such positive experiences! We are thankful to be responsible for enhancing the quality of your Smart Home. Thank you for this glowing review! -Cync Support Team

  • Pros mentioned:
    Quality
    Cons mentioned:
    Length

    Rated 5 out of 5 stars

    Lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They could be a little longer but overall good quality

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the input Reap. We do sell extension pieces for these if you need more coverage. Thank you for the review. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    GE Full Color Greatness

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried GE this time. I am usually getting Phillips. I have to save GE has done this right and at a price point that is reasonable. So far so good and with the brightness I have been able to reduce the use of other lighting.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for giving Cync a try and sharing your feedback with us. We're thrilled to hear you are enjoying your new smart lights! -Cync Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase. I put it underneath the island in My kitchen. Was surprised by the brightness level. It can light up a room! Beautiful, vibrant colors, and conveniently has adhesive/tape on one end, so you can easily attach it to whatever you want!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for leaving this feedback on your experience with our Cync Direct Connect LED Strip Smart Light. We appreciate you including us your Smart Home venture and allowing us to make your home a little brighter. - Cync Support Team

  • Rated 5 out of 5 stars

    Nice LED Light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LED strip present for my daughter. She loves it!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that your daughter is enjoying her new Cync light strip! Thank you for sharing your experience through your review. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Light strip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these lights. They are really easy to setup. I attached them to the back of my computer screen to provide light in a dark corner. I use my Google assistant to turn them off and on. Will buy again and recommend them to anyone looking for lights for a tv our computer screen.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you are enjoying the many possibilities to smart home lighting. Thank you for your review! -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift, but be sure to cut properly!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as a gift for my nephew. The setup is very easy! You just need to download the app on your phone, have a power source and add the lights in the app. The most difficult part is figuring out how to cut the lights properly without messing them up.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the heads up Sabrina! There should be a line on the strip that indicates where it can be cut. Feel free to reach out to us at 1-844-302-2943 or [email protected] if you need any assistance with the strip. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these lights! Very easy to use with the phone app which is a plus in my book! Have them along the bottom of my Sony 85" 4k tv (which I also purchased here at Best Buy). They show off my PS5, Switch and Xbox series x! Definitely recommend these!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for your recommendation! We are grateful to be a part of your smart home venture and can offer you products that can be an addition to your smart home ecosystem. Thank you for taking the time to leave us a review. We greatly appreciate it! -Cync Support Team

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Morning light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product really good the material don't look cheap and light really bright and it change color the way you want it.my house surrounded by tree I don't have much sun light so inside the house is canna dark so I use this product to enhance my morning light.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are grateful to light up your home Jaym. Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Colorful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bright and colorful just what I was looking for to add light. Happy with my purchase. That’s all I have to say about it now I’m just rambling to make my minimum 50 characters

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for allowing us to be a part of your smart home setup and venture. We hope you are finding enjoyment in the many possibilities and benefits of smart home lighting. Thank you for reviewing our app and products! -Cync Support Team

  • Rated 3 out of 5 stars

    Average Product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. They have disconnected after some time and make it a little difficult to reconnect but they work good.

    I would recommend this to a friend
  • Cons mentioned:
    Length

    Rated 4 out of 5 stars

    great !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was good about it other than the length ! i wish it was a little longer. also remember to reset it first! other than that this light works perfect with all my other ge light

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're happy to hear you are enjoying your new smart light strip. We do offer an extension to this light strip that you can connect up to 3 of. We hope this information is helpful. -C by GE Support

  • Rated 4 out of 5 stars

    A Reliable and Versatile Light Strip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This light strip is very good overall. The adhesive on the back is not as strong as other models, however, it is adequate; only some need to reapply in spots. The connection was easy and worked well with my Smart Home Integration. Plus the ability to cut to size worked well, just wish it was more modular so that the cut piece would not be useless. Overall, very happy with the purchase!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time out of your day to share your feedback and experiences. We hope you enjoy your light strip!

  • Cons mentioned:
    App

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good lights. The lights never fail me, but the app isn’t great. It always logs me out or glitches. The lights are nice though and haven’t had an issues.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Hello Rosa! Thank you for leaving us this feedback about our Smart Light Strip as well as our Cync app! We would love the opportunity to assist you with anything issues that you are experiencing. Please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun lights

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very fun LED light strip. It is very easy to set up with app. Plug and play installation. I used this light around window behind curtains.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are so happy to hear that you have been enjoying your experience with our Full Color Direct Connect LED Light Strip. Thanks for allowing us to make your home a little brighter. - Cync Support Team

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Pretty cool but a little difficult

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights look awesome! However, these were difficult to connect. I had to try 3 or 4 different times to connect them. They are bright, responsive, and awesome.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to share your experiences with us and for leaving a review! Glad we could be a part of your smart home venture. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Light em up

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to setup and great to play with. Changes the vibe of the whole place Wish I could connect multiple devices to control the lights instead of just one.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the review! Our devices can be put in separate rooms in the app to be controlled with other devices as well just a heads up. Feel free to reach out to us at 1-844-302-2943 if you have any questions. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    LED Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, I put them behind my tv in my bedroom for a brightening effect. The stuck very well, and had a lot of different colors. I will buy again!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad to hear you are enjoying your new light strip! We are grateful that you took the time to share your thoughts on your setup experience. -Cync Support Team

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