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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 277 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the brightness and ease of use of the CYNC Smart Direct Connect LED Strip Lights, frequently citing the simple setup and user-friendly app. Positive feedback also highlights the quality of the product and its appealing appearance. However, some customers wish the strip lights were longer, and a few experienced issues with the app's connectivity and the adhesive's strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 277 reviews
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Kitchen lighting

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are in my kitchen and I just love them especially the purple color. And bought some for my mother.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you are finding enjoyment with the many possibilities and benefits of smart home lighting. Thank you for your review! -Cync Support Team

  • Rated 4 out of 5 stars

    C by GE LED Strip Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good but I thought that had more features. The Christmas Lights Extension cost the same and have pre-set programs.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or [email protected] -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Vibes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant colors. Love that I can use with my Google devices and the app on my phone. Set on timer. Creates an awesome vibe.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love to hear you are enjoying your new smart home lights. Welcome to the GE family. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Strip lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sticky has yet to fall off or lose its stickiness. Love how it hooks up to my echo dot and i can adjust to any color I want.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thats great to hear! Glad the adhesive is working out for you. We appreciate you taking the time to leave a review. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    My room of color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this purchase the color of the room that is lite up is beautiful

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Our team is glad to see that you are enjoying 'Cync' the new C by GE. Thank you for sharing your thoughts. We are thrilled to see this five star review! -Cync Support Team

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Better alternative to the market leader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less expensive and brighter than the Philips. Comparatively an excellent deal.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Brad- thank you for leaving this review for your new Cync Smart Light Strip! We are very happy to see that you have been left feeling impressed. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use light strip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light strip and app to use the light are super easy to use and works great

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate you taking the time to come back and review our Full Color Direct Connect Light Strip. Our team is pleased to hear you are enjoying the unique benefits that have to offer within your Smart Space. -Cync Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great Led Strip

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The led strip is great. It’s nice and bright and can be controlled via Alexa which is nice.

    I would recommend this to a friend
  • Cons mentioned:
    Length

    Rated 4 out of 5 stars

    GE Lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These look great and are easy to install. I wish they were a bit longer but add on strips are available.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback and thank you for taking the time to leave a review! -C by GE Support

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    works well with google home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my workstation, easy to set up, sticks well and work great with google home, seamless sync.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for leaving us a review! Feel free to contact us directly at 1-844-302-2943 or [email protected] if you need any assistance. -C by GE Support

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Best lights ever I would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lights over my kids love them they work everywhere the colors are amazing I would highly recommend

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the recommendation! Thank you for choosing GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun and easy-to-use. I like and I can have it on a timer to be lit up when I get home from work

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -C by GE Support

  • Rated 4 out of 5 stars

    Good deal, not as reliable as hope d

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights are great when they work. But, Ive had a lot of connectivity issues. I own Lifx and Hue bulbs and have fewer issues with them. Note that I don't have any other strip lights to compare these to. Ultimately, I would recommend going with another brand, unless you really need to save money. Considering that these are half the price of some other brands, I do think they are an acceptable choice in some circumstances.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Matt, thank you for the feedback! Please feel free to reach our support team if you have any questions or issues we can assist with at 1-844-302-2943 or email us at [email protected] we’ll be more than happy to assist. -C by GE Support

  • Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for my computer set up. And so far im loving it

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Josh, thank you for leaving us this great review! We are glad to hear you are enjoying your Cync Light Strip and always appreciate hearing how people are using their products. - Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great for an older house if you want smart access

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear you are enjoying our Direct Connect Full Color Light Strip. Thank you for choosing Cync. -Cync Support Team

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Lights

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these work so well, good price and great quality

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your positive experience with your Cync Light Strips! We are thrilled to hear that you are enjoying them. -Cync Support

  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    has trouble with google

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has trouble working with my google, and you need the extra app. kinda expensive, but good quality.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback. Sorry you did not get these setup right away. Feel free to reach out to us at 1-844-302-2943 to resolve any connection issues. -C by GE Support

  • Rated 5 out of 5 stars

    Pelon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter and she put it around her TV and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very nice item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great, easy setup! Programmable with smart services and you can create custom schedules.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -C by GE Support

  • Rated 3 out of 5 stars

    GE strip lighting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed with these lights. The timer situation isn’t foreign to me. GE maybe trying too hard to be cute. simple plain English timer setup is all the average user needs. I wanted to set up a time on /time off schedule and instead you have some alternate complicated mess. So I have to turn off this from my phone every day.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback as it allows us to improve our app or products as much as possible. Thank you for your review! Please contact us at 1-844-302-2943 if there is anything we can look into or resolve for you. -C by GE Support

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