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Customer Ratings & Reviews

Your price for this item is $65.99
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Customer reviews

Rating 4.5 out of 5 stars with 36 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are positive about the Cync Smart Programmable Thermostat. They find it easy to install and set up, especially if the HVAC wires are in order, particularly the C wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-36 of 36 reviews
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Furnace Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am well pleased with this purcase...Easy to install and saved me an expensive installation bill.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks so much for your positive review, Chuck! We appreciate you taking the time to share your feedback. -Cync Support

  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install app function is great works without any issues

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Alicea for sharing this review. Here at Cync we are thrilled that you have had a five star experience. -Cync Support

  • Rated 5 out of 5 stars

    Good looking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking definitely an up grade from the one i had

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Giovanni for this five star review! We are thrilled to hear you are enjoying your Cync Thermostat! -Cync Support

  • Rated 4 out of 5 stars

    Thermostats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the unit for about 6 weeks now and it works well. Just got back from a week long vacation and I was able to set temp before we headed home.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Keith- we hope that you enjoyed your vacation! Our team is glad to hear the Cync Thermostat was able to greet you with the perfect atmosphere when you returned from your holiday. -Cync Support

  • Rated 5 out of 5 stars

    Best Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thermostat I have ever had. I really enjoy it amd stay connected to my wi-fi unlike others I have had.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Kevin for choosing Cync! We are thrilled to see this five star review of your experience with the Cync Thermostat. Our team is glad that we could make a positive impact in your space. -Cync Support

  • Rated 5 out of 5 stars

    Cync Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. It’s nice being able to control it from my mobile device even when I’m away from home.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Estevan, we are thrilled to hear that you are enjoying the convenience of your Cync Thermostat! Thank you for sharing this review. -Cync Support

  • Cons mentioned:
    Installation issue, Price

    Rated 1 out of 5 stars

    Unreliable and worthless.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fried immediately upon install. I purchased this when I was getting my new furance installed in the house. The hired professional ensured it was installed correctly, I created the account, and then it fried about 15 minutes later. Wound up returning it and buying a Honeywell smart thermostat, which has worked great at a fraction of the price.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Jacob, we are concerned with this experience. A member of our team would like to get in touch with you as soon as possible. We have a most useful Thermostat compatibility tool here, cyncsupport.gelighting.com/s/article/thermostat-compatibility. In the event your configuration was compatible we would like to determine what went wrong and remedy this as soon as possible. We can be reached at 1-844-302-2943.. -Cync Support

  • Rated 5 out of 5 stars

    guy mason

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent , love the product plug and play connection to Wi-Fi was quick ...

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Guy, thank you for taking the time to leave a review! Our team is relieved to hear that you had a simple and seamless setup of your Cync Thermostat. -Cync Support

  • Rated 5 out of 5 stars

    smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this makes it easy to work with i have complete control over my phone, what makes it nice, would tell to every one

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Petra, thank you for the positive review! We appreciate that you took the time to share your thoughts. We hope to continue providing you with excellent experiences moving forward! -Cync Support

  • Rated 5 out of 5 stars

    Great product at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smart aspects of this thermostat. It does just enough while keeping a good price

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for this great review! We are glad to hear that you are enjoying your Cync Thermostat. As a valued customer, we hope you continue to enjoy the benefits of smart home technology. -Cync Support

  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it’s working as advertised Would purchase again

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync! We are thrilled to be an integral part of your smart space and appreciate this five star review. -Cync Support

  • Cons mentioned:
    Incompatible

    Rated 2 out of 5 stars

    Thermostat Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit seemed to be incompatible. Heat/cold never came on. App stops right in the middle of set-up.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We deeply regret any issues you've had with configuring your Cync Thermostat. We want to get this resolved. Please consider contacting us at 1-844-302-2943 so we can get you taken care of. -Cync Support

  • Rated 5 out of 5 stars

    In Cync!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works just fine. have one remote sensor in an upstairs bedroom and it works great. got these on sale for 65 bucks. can't beat that. now i can turn my boiler on/up when I am on my way home in winter from trips. I have two of these in my house now.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Glenn - Thank you for choosing Cync! We are grateful you chose to share this positive review. We appreciate you sharing your experience with our Cync Smart Thermostat. We enjoy receiving feedback from our users about their experiences with our devices. Thanks you for letting us know about your fantastic experience with our products! -Cync Support

  • Rated 5 out of 5 stars

    Good thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostat easy to install works as expected would recommend

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for choosing Cync! We are grateful you chose to share this positive review. We are so happy to hear that you have been enjoying your experience with our Cync Smart Thermostat. We enjoy receiving feedback from our users about their experiences with our devices. We are grateful you chose our brand to enhance the quality of your space! -Cync Support

  • Cons mentioned:
    Installation issue

    Rated 4 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much complicated to install initially, but it works well

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the honest feedback and we regret any issues or hiccups experienced getting your Thermostat set up. Feel free to contact us if you need assistance at 1-844-302-2943. -Cync Support

  • Rated 5 out of 5 stars

    Best thermostat yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked that it was smart and easy to install now o can ise it with my wifi

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Christian- we are grateful that you have chosen out brand to integrate into your Smart Home space. Thank you for taking the time today to share this review. Our team is glad you found your setup and installation easy and simple. -Cync Support