Customer Ratings & Reviews
- Model:
- PSA9120SPSS
- SKU:
- 6467030
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the convection oven feature, praising its performance in cooking and reheating food. However, some users express dissatisfaction with the clock, noting that it only displays when the microwave is in operation. The combination of microwave and convection capabilities is a significant selling point for many. The clock's limited visibility is a recurring point of concern.
This summary was generated by AI based on customer reviews.
GE Profile
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our fourth Advantium and it is fantastic. Would recommend
I would recommend this to a friendLong lasting appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and very well made. Options are endless with what one can do with this appliance. I bought this to replace the same earlier device that lasted 17 years!!
I would recommend this to a friendMicrowave, what microwave.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could tell you what I thought about the actual microwave, the first one had a bad control panel. I had someone doing other work already so I just picked it up. Because of this when I discovered that I had a defective unit, I learned I needed to to either pay again to have either them or my contractor to come out and get it down, then I would get to pay again to reinstall. I’ve installed microwaves in the past with just myself and my wife, that was quite a few years ago she’s 69 years old and I’m not far behind and currently being treated for cancer with chemotherapy. Dealing with their “customer service “ is a joke. So now I’m waiting and waiting and waiting. I’ve gotten a couple of emails saying, sorry we won’t be able to meet our delivery commitment. At this point I don’t even know when I will get the new one, sometime in October…I think. Then I will get to deal with reinstalling, I sure hope the next one isn’t defective too.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your concern or direct you to your local store for further assistance.
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Advantium Microwave has outstanding features and intuitive controls. So far everything works great, would recommend to those who want more than basic microwave cooking.
I would recommend this to a friendBroke down after first use of Speed Cook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old Adventium unit which I had for over a dozen years and loved it, broke down and it was time to get a new one. I thought it would be best to go with the same model. The first time we used the speed cook feature of the new unit, it fried the control board (my assumption). It kept making noises even when turned off. When I looked inside through the vents inside the unit, I could see it kept trying to move the flaps that open and close the vents. For such an expensive appliance, GE needs to do a better QA job. I had BB come back and pick it up. The whole experience has been very stressful. I would have preferred to have it fixed but BB Geek Squad wouldn't repair this unit and GE cancelled my appointments three times.
No, I would not recommend this to a friendAdvantium
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the many ways you can use this. Standard microwave, speed cook and bake. I love that you can select your food and automatically sets the time and temperature.
I would recommend this to a friendStupid Government Regulations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the unit because we have had them in the past and they are great. Never thought that you would need to set the time on the unit before you could use it and then have the screen go blank after 30 seconds. The manual states that there is no override to allow the time to stay on the screen at all times due to DOE regulations
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - thanks for taking the time to share your review. We’re sorry to hear of your disappointment in the design of the clock, as we can certainly understand why you’d like some clarification on that. All appliances must meet Department of Energy requirements. However, through the Energy Department’s appliance standards, manufacturers are making great strides in developing new, more efficient appliances that are saving consumers money on their energy bills. Our apologies that there is no way to change the clock feature, and we will share your valuable feedback on this feature to our product development team for future considerations. We hope you are enjoying the many other great features of this model and please feel free to reach out anytime if there is anything else we can assist with. Take care. Lauren@GEAppliances
ge wave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST BUY got this product in good condition and faster than they said they would.
I would recommend this to a friendexcellent unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product superb quality and ease of installation
I would recommend this to a friendSo disappointed.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were assured by your representative that it would be able to be installed. We gave the dimensions and descriptions.We were assured that it would work. When the men came to install it, they just laughed and said it could not be done. We cannot use it until we find someone who can install it. Now it is still in the box in our living room.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for bringing this to our attention. To best address your installation concern, we recommend that you contact bestbuy.com customer service or your local store if you purchased from a retail location. Warm regards. -Don@GEA
Don't buy this product that best buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke the first week.I got it and been waiting over a month for replacement.The service and installation of best buy is the worst ever
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are saddened to hear about your experience and encourage you to contact our BestBuy support team by calling 800-433-5887 for further assistance.
A great appliance hardly anyone has
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had our last Advantium for 20 years. Our new one has some new features but is working great. I couldn’t cook without one! Everything cooks faster. Pizza and rolls crisp so nicely.
I would recommend this to a friend- Pros mentioned:Convection oven
Please us once and please us again.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best combo microwave and convection oven. We had one in our previous house and had to change out the std microwave in our new house with another GE combo.
I would recommend this to a friend