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Customer Ratings & Reviews

GE - Profile 2.2 Cu. Ft. Built-In Microwave - Black on Black-Front_Standard

Customer rating

Rating 3.8 out of 5 stars with 70 reviews

73%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-17 of 17 Reviews mentioning:
design
  • Rating: 5 out of 5 stars

    This looks awesome in my kitchen is a little loud

    Posted
    Tflorida
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    A little loud,but easy to use and works great. Looks great in our new kitchen.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice looking Microwave

    Posted
    KDKita
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The microwave heats everything just right. The sensor feature really works well. It's a handsome looking Microwave oven and coordinates well with our GE Profile oven.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great looks

    Posted
    Haybird
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Looks and works great. Matched wall oven. Good fit into build in space

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It is beautiful and works great, light is dim

    Posted
    greg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It is beautiful and well designed. The interior light is dim compared to my previous model. It was easy to install with kit.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    NICE QUALITY

    Posted
    KEITH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    looks very nice,, quality built,, expensive look, adds value to the kitchen

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great microwave but

    Posted
    steve
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    nice clean looking microwave large interior but has no interior light

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Inside is very big. Love the look

    Posted
    Mowo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this microwave to go with a trim that I had and I love it.it is very large inside and I love the look

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Experience

    Posted
    Daje
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought to install with wall oven using trim kit. looks and works great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very large inside

    Posted
    Bigtime
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Love the microwave. Very large capacity. Sleek design.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great!

    Posted
    Nicole
    • Verified PurchaserVerified Purchase

    Looks nice and works great! Also love the ease of the panel. Best microwave we've owned.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it!

    Posted
    Jenn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I was concerned I wouldn't like the look of this microwave since it is not stainless. But with the stainless trim kit around it it looks really beautiful! So far we are loving it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Modern sleek microwave

    Posted
    Homeowner
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Okay short story long, we went to Best Buy to purchase a replacement in wall microwave that was less than 2 years old. It was mounted in the wall and the trim kit was still shiny and new looking so we didn't want to replace that-- just the microwave. After finding a similar microwave (because the original microwave was no longer made by GE), we found out we would need to purchase a brand new trim kit for installation --or-- do it ourselves... This would cost another $400 or so we weren't ready to spend. We ended up contacting GE and explained the situation over the phone. They told us that the replacement microwave that would work with the existing trim kit was available, and provided the serial number. I went to BestBuy online and ordered the microwave and had it delivered to our home. Once we got the old microwave out and the new microwave in, we realized it didn't fit in the trim kit in the wall. Finally we went back to Best Buy, and paid for a brand new trim kit along with installation. This is probably why Best Buy will not install a new microwave with an old trim kit. After all was said and done, it looks great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Looks great with the trim

    Posted
    HappyCustomer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We purchased this microwave for our rental property, and we also purchased a matching trim. The finished product looks great and matches with our GE double wall oven. However, I wish the price is cheaper. We had no choice because we had to buy one that matches the trim.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Huge microwave

    Posted
    lrat4
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Bought this microwave for our new kitchen remodel. Right now it sits on the countertop. Capacity is huge and it looks good. we have the trim kit but have not installed it yet.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Looks great but...

    Posted
    FILLY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This microwave fits into kitchen cabinet. You have to buy the trim separately (I found ebay to be $100 cheaper than GE on the trim). And the button to open the door is incredibly hard to use. It often takes me two fingers to open because my thumb is simply not strong enough. My 77 year old mother can't open it. Come on GE!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice and Sleek

    Posted
    Shop29
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This new model is not the same color as the one it replaced (I.e., it's black stainless instead of regular stainless). So, there is an issue with kitchen compatibility. However, it heats the food okay but sometimes doesn't turn off in time when you use the reheat function. So, the food is extra hot. Also, we needed a totally new trim kit for it since the predecessor model's trim kit didn't work. The result is a three month wait for the trim kit and a very overall expensive experience just to get a new microwave.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Don't believe all the bad reviews

    Posted
    Jamesasr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I did a lot of research on a replacement for our 20+ year old GE microwave and ended up getting basically the new improved'same' model. Larger capacity, quieter and just a efficient as the last model. The unit fit perfectly and performs without any issues. The door button does need to be pressed as the new springs have the original tension I'm sure our old model had prior to years of use. That's a good thing but did need to get used to a 'new' stronger button. This unit is so much quieter and has a better fan for the exhaust - again, great to have a new improved unit. I would get this again if I had to replace it. The color is GRAY, not stainless steel. The stainless steel surround is what makes it match the GE stainless steel products e.g. double oven etc. Great look altogether

    I would recommend this to a friend