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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 3.9 out of 5 stars with 180 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are positive about the microwave's appearance, ease of use, quiet operation, and simple installation. However, they are negative about its durability, with some reporting that it has burned out after a short period of time. Others have complained about issues with the door not opening properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 180 reviews
  • Cons mentioned:
    Color

    Rated 4 out of 5 stars

    Pretty good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are great, barely need to touch them. The interface looks sleeker. My only knock is color selection. I wish this came in a stainless steel instead of having to use the trim to give it that look.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We're glad to hear that you have been overall pleased with your new microwave despite the color selection available. We have passed your comments along to our microwave design and development team for future consideration and improvement. If you have any questions or concerns about its functionality, please feel free to reach out as we are always here to help. -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Perfect replacement!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our microwave oven had quit working and were having trouble finding a replacement that would fit the customized space where the other oven had been. We were delighted to discover that Best Buy carried an updated but identical size microwave oven, and even had an "open box" option that saved us money! Our salesperson was incredible helpful in determining what would meet our needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Works wonders and zaps the food perfectly every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed with performance

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the GE microwave for my kitchen to replace an old GE model that’s not available anymore. This is a pretty good model and I am happy with this appliance. Whether I'm defrosting, reheating, or cooking, it handles the task efficiently and I get consistent results. The control panel is intuitive and user-friendly. I can easily select cooking time and power levels. The presets are a nice touch for common tasks like popcorn or beverage heating. I also purchased the trim kit to match this microwave and it fit well in my cabinet. Would highly recommend this model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok kind of product. Neither best nor worst. Think and buy

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking a moment to provide feedback about your new microwave. Thanks for being part of the GE Profile family! GE_Appliances

  • Rated 2 out of 5 stars

    Door stopped functioning

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this microwave 2 years ago and the door will no longer open. In researching the problem, this appears to be a common issue with this make and model. For the price, I would have expected this unit to function longer than 2 years.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you bringing this to our attention and understand the frustration of not have a working door on your unit. If you have not already, we would suggest calling our service line to have one of our technicians come to look at your unit to make sure it’s working as it should. You can reach them by calling (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed to schedule an appointment. GE_Appliances

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this microwave for a little over a month now and I absolutely love it! It's extremely spacious to accommodate those large dishes. Super easy to use and the buttons react to the slightest bit of pressure, which I guess could be a good or bad thing but I like it. The only thing I that's slightly irritating is it's very hard to keep clean. Fingerprints show up easily on the glossy black finish. I still love it and do not regret my purchase at all.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Looks great

    Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for built-in cabinet, good quality. Easy to use and clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Profile Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of GE products of late. Our last Profile exploded and GE gave me $100 towards a new one. So, since it is the only microwave that will fit in that space, I ordered another. As luck would have, I also had to order a new trim kit. I installed it but now had to call GE to come out as it doesn’t open all the time.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for your review. We're sorry to hear of your previous microwave experience. We are also sorry your new microwave doesn't open all the time. This will require service by a qualified technician. You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737. We apologize for any inconvenience it has caused. Olga@GEA GE_Appliances

  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    GE Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent microwave oven. Sleek looking and very easy to use. My only problem is the key pad is not so easy to see. But otherwise terrific

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and great microwave. Perfectly fit to existing frame

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Big microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a large microwave. With many features that are pretty easy to use. It cooks much quicker than my old microwave. Very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replace PES7227SLSS microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine and fit in my old microwave model PES7227SLSS place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced the previous version of this model after 6 years. We liked it so much, decided to stick with the same. So far so good. Was easy to install as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works great and is deeper than we thought. A good size to fit big plates and it heats up the food very fast,

    I would recommend this to a friend
  • Pros mentioned:
    Looks great

    Rated 4 out of 5 stars

    Nice looking Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this to replace a 5 year old GE microwave. Other than replacing the trim kit as an additional cost, this microwave looks and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Had the last iteration and upgraded to this one. We love GE appliances and this one doesn’t disappoint! Easy to install in a cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Looks great

    Rated 5 out of 5 stars

    Fast service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with Best Buy service. Microwave is working well we like it.

    I would recommend this to a friend
  • Pros mentioned:
    Looks great

    Rated 5 out of 5 stars

    2nd choice, but happy with the purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to order this microwave instead of the GE Profile microwave because the trim kit wasn’t available for the GE. Initially, I wasn’t happy about it. But now that we’ve been using it for a month, I really like it. It looks great and I love that is a dark color on the inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of mixed reviews on the GE Profile Series so not sure what to think yet. Nice had the unit for almost a month. The unit itself is super sharp in terms of how it looks and cooking ability. One nice thing is the end of cooking time notification stops beeping after the initial notification. The number colors are a soft beige/tan which is nice change from the blue other manufacturers use.

    I would recommend this to a friend