Customer Ratings & Reviews

I bought this microwave to replace a damaged one. The microwave works great, it's easy to use and looks great in my kitchen.

GE PROFILE appliances are the best! This microwave is very easy to operate and does a great job.

Powerful and easy operation. The opening bottom could use an improvement.

Great product and it looks great! we added it into our built in cabinets

We purchased this microwave as an open box item, citing it was in excellent condition. The bottom has been banged up pretty good and fairly dented in, as well as the top, thankfully it still works and those damages are not visible. The screening on the front was cut and that damage is visible. After waiting over 3 weeks because the first microwave was lost in delivery we were so desperate to have a microwave we just decided to keep it since it worked.

Replaced a non-working ge profile microwave with this one. Even though the microwave say "countertop", we have ours mounted in the cabinets. Had to make mods to the original mounting hardware, but after adding a few more holes, the microwave fit perfectly.

We had to replace our built-in microwave and this GE Profile was the only one we understood would fit into the existing opening. The new microwave has less power and takes longer to heat the same items, it also sounds very tinny when opening and closing the door. The inside is also black and not a bright clean cream color. To save the extra reinstall cost we decided to keep it.

Received a damaged product. Microwave door has dent on it. When I contact the support I was told return window is closed. Be careful buying online from BB. Customer service is really bad.

I love this microwave, but sometimes it's smarter than I am. It took me a couple of times to understand when my renovation was going on and somebody was unplugging the microwave that if I already put food insid, then plugged it back in pressed Express 1, it demanded that I put food in the microwave before it would power on. At first I didn't understand the way it presented this demand. "FOOD", it said. Once I opened, then reclosed the microwave door, it worked flawlessly. Thank goodness it's not as complex as my smartphone.

Our microwave that we installed when we built our home 4 years ago broke and we were stuck having to replace it. After multiple attempts we finally found a microwave and trim kit available that fit. This GE model PES7227EL5ES worked perfect with the 30” slate trim kit model number JX7230EL2ES.

It’s more compact than the one it replaced. But it looks great next to our dark slate GE fridge. We installed the built-in kit ourselves, and it looks great.

A very poor job by Best Buy misleading the buyer by posting wrong dimensions in their web page . This oven is huge compared to what ever is advertised and doesn’t even fit my space . Check the dimensions what ever Best Buy is showing and the actual dimensions on the box that I posted below . It’s going back right away .

Clock doesn’t stay on I do not consider a good purchase

I'm very very upset. The microwave was described as open box excellent and there were dents and dings all over the door!

The microwave works well and looks great! Hope they continue this brand.

Best microwave and install. This one is powerful and super quiet. Many features on it as well and easy to operate.

Needed an exact size microwave and this one matched up ok. It was an open box. I bought the kit from eBay to get an ok match.

Great look and ease of use. Installation was done by Best Buy wonderful personnel from point of sale to installation.

Excellent Buy !! No one can get this quality product at an unheard price!!

One of the few things we consistently cook in the microwave is popcorn…and this microwave seems to burn it every time. Previous GE Profile did not. Does fine with other foods when no finesse is needed. Your choices are burned popcorn or unpopped kernels. Plus light bulb has already burnt out in less than one month.