Customer Ratings & Reviews

Love our new GE Profile refrigerator. It is counter depth & fit in perfectly where our previous side by side refrigerator had been. So much space and so easy to see everything inside! We would definitely recommend this refrigerator to friends.

I was told this refrigerator comes with two ice makers. It didn’t. You have to order the second ice maker and have another company install it.

Good product but the water filter required is a little to expensive to only last 6 months

I love the fridge; I got it on Labor Day for an amazing deal. It's just what I needed for my new apartment. I got 0% financing for 18 months too! Shoutout to Stephen who helped me out.

Purchased 4/4/24 and after just 3 weeks ice maker stopped then temperature in freezer & fresh food started to rise. Best Buy said it was warranty only thru GE and GE couldn't get to me for 2 weeks. Also - they repair first, you can't demand a replacement. Ordered parts and now waiting 2 more weeks for install. It is a known issue with the coolant line leaking! I like the fridge, but GE needs to fix this problem & get more techs - unacceptable! Oh - and GE did send checks for $225 to cover food loss and purchase of mini fridge? Meanwhile, parts have been delivered to us and we wait for a tech to come on June 7.

The refrigerator is spacious and looks great. Love the flexibility of the shelves, but the ice maker spews ice all over the floor when accessing, and the handle to the freezer drawer pulled straight off within two weeks of purchasing.

We've had this fridge for over 6 months and there are a couple issues. 1. When installing, the water line to it was kinked and no water was coming through, I had to tape the line to the back of the refrigerator to get the line to stay open. This was at the start of coronavirus lockdowns and I didn't know when they would be able to deliveries again so I just kept it but hope that it doesn't become an issue. 2. Auto-sense doesn't work right anymore. The autosense feature was great at first and I used it to fill up glasses with a simple press of a button while I was working on other things in the kitchen, however lately it's taken to overflowing the majority of the time. I haven't had the time to spend troubleshooting to see if there is an easy fix. 3. Handle kept coming off the freezer. When first installed, it was fine for a month or so. Then, the handle kept popping off the freezer. One time when it popped off it scratched the finish up some. I had to get a GE service technician to come out because for some reason I could never get it to stay on. It's been good since then but I'm constantly paranoid it'll start popping off again. 4. The water filters for this are idiotic. They put a pointless chip on them to force you to buy overpriced GE (Actually Chinese brand Haier) water filters at $50 each when they are actually just $15 everywhere else. Besides that though, the refrigerator has an internal clock that tracks exactly six months from filter replacement and counts down until that date (showing a display on the refrigerator for the last 2 weeks and consistently every day after). Once you replace the countdown starts all over again whether the filter really needs to be replaced or not. Otherwise it seems to work as it should.

Great looking counter depth fridge. Love the dual ice maker option which is great for families with lots of sports activities or those that just love ice in their drinks.

We have been very happy with the refrigerator and its ease of use. Although I think there should be long term reviews on such products, for a short-term review, this product been holding up

For the price, I wish this product was a little better. We wanted to match our other GE Profile appliances, so we went with this one, the counter dept. The regular depth we felt might have been sticking out a bit too much. Well, that made a huge difference on how much space there is. There's hardly any compared to a regular fridge. I almost wanted to return it and get the regular one, but we had to leave the country for several weeks soon after. I like the shape of the ice, they are bigger, but they get stuck together in their molds, can come out together, bounce all over the place, and not even make it in your glass. We are picking up ice cubes off the floor constantly. You almost have to cup your hands to guide the ice into your glass. The water dispenser works fine, but the automatic fill does not always work will many types of cups or glasses. It doesn't fill enough, or overflows. The tray that catches the overflow of water stains very easy. I never had to clean our other one this much. It's also seems to be made very chintzy. I feel like someday it will break. The text on the buttons don't light up, so at night, you can't see them. The drop down tray beneath the butter storage is totally chintzy. We'll never use it. The finish on the fridge is great. It doesn't pick up oils as much, and is easy to clean. The overall look of it inside and out looks nice The shelves and door shelves are made well and seem sturdy. The freezer portion is once again really small compared to a regular size fridge. I understood we'd be losing space with this model, but there is a crazy difference. Finally, and it's a weird one, the plastic that came on it to protect it, it's so so hard to get off. We've had this fridge for quite some time, and we still don't have it all off. It's like they manufactured it with it one, where it's stuck between all of the pieces. It's a total pain trying to get off, and I'm honestly not sure how to do it the right way.

When looking for a refrigerator we were looking for some basic criteria: 1) Counter Depth French Door 2) Reliable 3) Includes Water/Ice Dispenser 4) Matched our existing appliances (Black) Pretty much everything that matched the above 4 were sold out at Best Buy, but were pretty happy to find this one pop up in stock at Best Buy online. Although it was pricier than other models we were impressed with some of the additional features that it came with. One I've been using particular often is the Autofill. The dispenser is actually large enough to fit an entire Keurig Water Reservoir, you can Autofill while doing other things.

Replaced a similar model GE-Profile refrigerator that lasted 13 years. So far, like this one as well. It seems a little bigger than our last one. Only gave 4 stars because we've only had it for a month. Delivery and install service from Best Buy was great!

Good looking fridge, nice curves and features. Fits our needs perfect. Auto fill and the option to add second ice maker is nice touch.

I love my new refrigerator. I’ve never owned the French door style before and I’m thoroughly enjoying this set up. It is spacious and the led lighting makes it easy to see my groceries. The purchase and delivery of my fridge were wonderful. I highly recommend Best Buy and the GE Profile refrigerator.

Ice maker and water stopped working a week and a half after I got it. Also it runs really loud.

product feels well built and quality. coming from an older generation fridge and definitely feel the change.

I like the refridgerator however the doors seem had to close,not sure if it due to the design of the doors or what but it's very annoying when you think you've closed the door only to turn around and see it didn't close or the refrigerator alarm goes off because it didn't close. Practically have to SLAM it closed.

Very pleased with this refrigerator! Especially like the cabinet depth because you can easily reach the back of all the shelves. And very sturdy shelves on the door for mild or other gallon containers!

Love our fridge. It’s very stylish and has worked great so far. No issues whatsoever. Love the auto fill feature. Well recommended.

The autofill on the door is a game changer! We bought the counter-depth and it looks beautiful but not as much room inside, which we don't need for just me and hubby. Ice maker is not visible or in the way which I like.