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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 421 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the spaciousness, counter depth, storage, design, size, fingerprint resistance, auto fill, and capacity of the refrigerator. They appreciate the stylish design, ample storage space, and counter-depth fit. The auto fill feature and fingerprint-resistant finish are also well-received. However, customers are negative about the ice maker, noise, temperature control, water filter, and defective units. Common complaints include the ice maker malfunctioning, excessive noise, inconsistent temperature control, and issues with the water filter and dispenser. Some customers have also experienced receiving defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 421 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Robert Haase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we wanted. Looks great and offers the right features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. Love that we can put a glass under the water, press it and it senses how much water to fill.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer door

    Rated 4 out of 5 stars

    Freezer Section Part Broke Before We Moved In!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer section has yet to be filled (as we have not yet moved in), but when opening the freezer drawer the other day it would not shut all of the way. I took the drawer out to discover that there is a set of gears on a roller, and there was a part on the end of this assembly that was broken (plastic). I immediately called the repair number and they are sending someone out this week to fix it. Curious, but the tech asked me if I wanted the part shipped to me or have the repair tech bring it. Between homes, why would I want the responsibility of having the part shipped to me?? Nevertheless, I hope that this refrigerator will perform better over the long run than it did before it got into heavy use!! We love the over refrigerator design and the automatic water filler feature, but only time will tell...

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice Fridge; Spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last fridge was a GE Profile; needed the same fridge to fit the tight space I have. Overall I like the fridge. It has more room than the prior fridge. Only small negative - it can be a little noisy when it runs, but honestly, I am starting to not notice it already.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love refrigerator, delivery was excellent, minor issue which was resolved quickly with new part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Refrigerator is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I both love it. This is thebest refrigerator we ever owned. We had been looking at buying all 4 major kitchen appliances & different brands when the refrigerator freezer went out and this GE is the only one we could get that night from any store. The people at Best Buy treated us so well, and the GE refrigerator is so nice we decided to get all the remaining appliances at Best Buy and only GE and these will be our Christmas presents to each other.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent counter- depth fridge by GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge does the job it promised to do! But getting the last bits of the protective plastic wrapping off has been a chore, as noted by a lot of reviewers.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    So sleek!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and attractive ! I'm happy with the flexible shelves and spacious freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge, only had it for a week but has awesome storage capabilities. Really like the ability to change the drawers. The beverage drawer on the bottom is awesome for drinks. Really good water pressure and ice cubes!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    GE Profile Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker and water stopped working a week and a half after I got it. Also it runs really loud.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    We are pleased...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new GE refrigerator. It holds so much more than our old side by side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE profile Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a wonderful appliance! Love the auto fill and options it offers ! Recommended!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - We're happy to hear you're loving this refrigerator model. The autofill feature was designed with convenience in mind. We're thrilled to hear this feature is providing that for you and your home. You're right, this is a wonderful appliance and we're confident you'll continue to enjoy it for many years. Thank you for choosing GE Appliances for your home! Kind regards. Julia@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Large exterior size, small interior space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 10-year old GE with this model. Identical setup and exterior size, but the interior depth on the new fridge is much shorter, so less space. Was not aware the ice drawer feature was not included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient Ice/Water Dispenser

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love this refrigerator. Be very careful with the dimensions. There's plastic covers on the back that adds probably another 1/8" to the width. Was able to get it into my space, but took a little maneuvering. The water sensor is super cool and the dispenser is low so my 4-year old can fill his own cups, which he loves! Two drawers in the freezer makes it easy to keep organized. Overall Great.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for the 5-star review! We couldn't be happier to hear that you're loving your refrigerator and its many features. Thanks so much for making GE Appliances a part of your home! -Mikayla@GEA GE_Appliances

  • Rated 4 out of 5 stars

    GE profile

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the freezer didn’t cool, then it cooled overnight, i dislike the large drawer at the bottom inside of the fridge because you have to open both doors to get to it. Other than that it’s a good fridge

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The depth of the refrigerator is greater than counter depth. It is louder than my old whirlpool. It looks great

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good fridge but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially for the price! It's loud. So if you have s smaller place you will hear this for sure. If you have a large home and are away from kitchen then the only one that will know is your dog who will bark once the ice maker or compressor starts.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect fit for the space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator that doesn’t stick out in the walking area of the kitchen. It’s smaller inside but we moved our larger unit into the garage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good design, with reservations..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this model based on the solid repair record, and we were looking for a French Door. The pros: 1) with our former side-by-side there was always a problem with wide objects like party trays. French doors solve that. Also have more room for tall objects & bottles with this design. 2) Freezer on the bottom is great 3) inside lighting and design very aesthetically pleasing. The cons: 1) If this model came in white we would have gotten it instead. The SS finish has no resistance at all to fingerprints, has to be wiped down every day 2) There is 1 drawer that you can't open unless you open both doors. That lets a lot of the cool out. 3) This model is very low energy, which means it cools down very slowly. You have to turn on the Turbo Cool setting to get the temp back to 40 degrees if you leave it open very long. If GE still made the model with a drink window, we would have preferred that to reduce the number of door openings. All in all, we're happy with it because it does what we bought it for; were also very happy with Geek Squad installation. A very very busy household might be better off with a different style.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Not in good condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not cooling not freezizng now working , waiting on technicain to come see whats wrong before deciding to return it

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We apologize that your refrigerator isn't working as expected. If you'd like to try to troubleshoot, we have tips available in an article on our GE Appliances website titled "Refrigerator - Not Cooling Enough"; you can view that when you look up the title and click the 'Support' tab. Among other tips, we recommend checking the gasket to ensure there's no issue with it. If you aren't able to solve this with troubleshooting, we're confident the technician will be able to assist with your refrigerator. But if you continue to have any issues after the appointment, please reach out to us with a private message over our GE Appliances social media (such as Instagram or Facebook) with any confirmation number you may have as well as a copy of this review and your contact information. We can certainly look into your situation further, if necessary. -Sarah@GEAppliances GE_Appliances

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