Customer Ratings & Reviews
- Model:
- PWE23KMKES
- SKU:
- 5009841
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the spacious interior, counter depth design, and color of the 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser. Some customers have mentioned that the freezer door and ice maker have defects, and that the refrigerator can be a bit noisy.
This summary was generated by AI based on customer reviews.
Purchaser
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are unsure. You haven't delivered it yet so sending us this survey was premature.
I would recommend this to a friend- Pros mentioned:Storage space
More space than in-door dispenser models
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a Samsung french door with in-door water & ice dispenser. This model has more space in the upper area because there isn't an ice maker taking up space (and which had nothing but problems!). Also, it is a lot quicker getting ice in a glass from the ice bin than waiting for the dispenser to fill the glass. Only inconvenient feature is having to get water after opening the left door, but worth it if it works.
I would recommend this to a friend - Pros mentioned:Size
Great counter depth refrig. Plenty of storage.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased GE Profile 23.1 CF French Door refrigerator to replace previous Profile Refrig. Lots of features - especially like the built in refrig/freezer thermometer and door alarm. A little pricier than others but wanted a counter depth unit to match custom cabinets. Purchased through Best Buy sister store - Pacific Sales. Sales experience is great there, and knowledgeable staff. Installed by Geek Squad - was also great, very thorough and they were careful bringing up the stairs to the kitchen. Only downside was had to order it; as it wasn't in stock and wait for installation.
I would recommend this to a friend - Pros mentioned:Ice maker, Storage space
Excellent!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great amount of space inside for the size of the fridge. Quiet, makes great ice and great shelving configuration. Freezer door is a little heavy/hard to open, but I would expect that would loosen up over time (we're only a couple weeks in).
I would recommend this to a friend Love this fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loooooooove this fridge. Love the double doors on top. Good room inside. I’m single, so plenty of space for me. Maybe too much. Haha. Freezer is more than adequate. Love the pull out freezer. Very convenient. Highly recommend.
I would recommend this to a friend- Pros mentioned:Overall performance, Size
LOVE IT! : )) ♡♡
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator! The counterdepth gives me so much more room and my kitchen looks stunning. Very satisfied with this selection. Thank You!
I would recommend this to a friend Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, flimsy drawers, condensation between French doors. Just poorly made and cheap materials. I sent it back after a week.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to give you some helpful information for when your refrigerator experiences condensation. We recommend making sure the doors are closed and seal properly. Additionally, checking the door gasket can help. If the gasket has cuts, tears, or rips, it needs to be replaced. You can find additional information in the article titled "Refrigerator Condensation in Fresh Food Compartment" on the GE Appliances website.
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
We are going to share your comments regarding the unit's overall material and drawers with our product team for review.
- Pros mentioned:Lighting, Storage space
Nice Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Traded in a KitchenAide for this GE. Much nicer fridge. Lots of space, lighting is nice, freezer compartment is a good size. Runs quiet.
I would recommend this to a friend Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator! Good delivery and installment of the installer guys
I would recommend this to a friendBrand response from GE Answers
Posted .We’re glad to hear you like your refrigerator and also had a good delivery and installation experience! If you’d like to share your feedback regarding delivery/installation, Best Buy’s customer service can be reached at 1 (888) 237-8289. We’re confident the refrigerator will work well for you for a long time to come!
Great floor model deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very roomy...bottom freezer space a bit small for a large family
I would recommend this to a friendClean Sharp Looking Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved everything about it except for the dent in the freezer panel. We were able to exchange it and received our replacement in GREAT condition.
I would recommend this to a friend- Pros mentioned:Lighting
Counter-Depth Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a counter depth fridge and did not want any external ice or water. This one fit the requirements. It has great lighting and seems to have lots of room for a counter-depth fridge. No issues so far with the fridge itself. The best buy installers did leave some foam in a part of it under one of the drawers which caused it to flex and break. Best Buy replaced the drawer without any issue though.
I would recommend this to a friend - Pros mentioned:Ice maker
Love the style and quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned a different brand with exterior water and ice that splattered everywhere. This fridge is so sleek and has a much better and bigger ice maker in the bottom drawer. The interior components are of a higher quality than other brand. Love the counter depth. Best Buy made my delivery and exchange very easy.
I would recommend this to a friend - Pros mentioned:Size
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big and fancy. Love it being brand new. Can't wait to fill it up.
I would recommend this to a friend A Lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge stopped working after 2 months. I have TotalTech so I made an appt. Waited a week for them to tell me it was GE's responsibility. Waited another week for GE, aho I told the compressor was bad. GE came out and said "The compressor is bad. We have to order a new one which will be delivered in a week and a half". THen they have to come install it - another half a week. So after 2 weeks without a fridge I have to wait another 2 weeks to get it fixed. That will be a month without a fridge. Seems wrong for a $3000 fridge!!!!
No, I would not recommend this to a friendGreat for limited space kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well arranged interior space for this counter depth French door fridge. We got the slate color and couldn't be happier. Shows fewer fingerprints than stainless finish.
I would recommend this to a friend- Pros mentioned:Size
New fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new counter depth refrigerator. It gives our small kitchen much more space.
I would recommend this to a friend DO NOT BUY...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer door is defective. Most of the time it does not shut properly and you don't even know it. It was not making any ice in the beginning and we suspect that was due to the freezer door not being closed properly. To close the freezer door, we have to push it so hard that the whole unit actually moves back. Only got it so it would match our other GE Profile appliances.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and apologize for the issues you've had with your freezer door. This is not the ownership experience we want for you and would like to recommend that you take advantage of your warranty by reaching out to GE Consumer Service at 1-800-432-2737. If you need anything please reach out to us directly. Thank you! Joyce@GEA
Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a "Counter Depth" refrigerator and freezer...this is one Great item! Love the space and layout and also the LED Lighting. The slate grey color is awesome.
I would recommend this to a friend- Cons mentioned:Noise level
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the room inside but it is a bit loud. I am enjoying my purchase.
I would recommend this to a friend