Customers have good things to say about the spacious interior, counter depth design, and color of the 23.1 Cu. Ft. French Door Counter-Depth Refrigerator with Internal Water Dispenser. Some customers have mentioned that the freezer door and ice maker have defects, and that the refrigerator can be a bit noisy.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 32 reviews
Pros mentioned:
Lighting, Overall performance, Size
Rated 2 out of 5 stars
Fridge works, but fit and finish...
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The fridge works great. Love the internal water dispenser, lighting, and the size is perfect. For the price though... Fit and finish are below expectations. Top of freezer door trim is scratched up. Can't get the fridge door to level out (left door as low as it can go, and the right as high). Also, leveling the fridge is at its brink too. Got the fridge level but it tips slightly back to the left if you push too hard. (my floors are level...) Don't get me started with trying to pick out all of the protective plastic from under the trim.
For the price I'd go back to Samsung. Even with their unreliable ice makers.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Hello - while we're happy to hear that you think the refrigerator works great, we're also very sorry to know that the design and quality have not met your expectations. We always strive to make products with the highest quality possible, so we will make sure that the appropriate teams are aware of these concerns regarding this refrigerator. -- We recommend referring to the installation instructions on pages 38 & 39 to learn more about leveling the refrigerator and fresh food section doors. You can find a copy of the manual here: https://files.bbystatic.com/MDq3HSwtv5CgOBx6peeSfw%3D%3D/5c480311-bfbc-4285-9eff-5508f245c3c5.pdf -- We also recommend checking to make sure that the anti-tip bracket was installed properly, as this could be causing the slight tip to the back left. You can also refer to the installation instructions in the manual to learn more about this. -- Please know you can always reach out to us on social media if any other questions or concerns come up. Take care. - Pablo@GEA
Rated 4 out of 5 stars
GE energy star counter depth
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Noticed an energy savings immediately. Compressor is off quite often which makes me think it's working efficiently. Quiet.
User manual is terrible, not friendly.
I would recommend this to a friend
Rated 5 out of 5 stars
Mr. Gianotti
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Product. Although it has a smaller space because it is a Profile, it still has a rather large capacity.
I would recommend this to a friend
Pros mentioned:
Lighting, Storage space
Rated 5 out of 5 stars
Perfect Refrigerator
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Finally, no more forgetting about items in the back of the refrigerator or having to move items around to reach the items in the back. This counter depth refrigerator has been terrific. The Freezer can be a little tough to open for my wife some times as it really seals tightly however, everything else about it has been great. Love the water dispenser being on the inside allowing for full use of the doors on the inside for shelves. Has been very convenient for the teenagers in the house as well who previously claimed that they couldn't find what they are looking for! Spacious and well lit.
I would recommend this to a friend
Pros mentioned:
Lighting, Storage space
Rated 5 out of 5 stars
Practical design
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, so good. Enjoying the roominess and ease of storing wide pans. New refrigerator replaces a side-by-side where items would get lost in the back of refrigerator. French door design with excellent lighting keeps items from getting shoved in the back and forgotten.
I would recommend this to a friend
Brand response from GE Answers
Posted .
We're so glad to hear you like your refrigerator, and appreciate its capacity, design and lighting. Your positive feedback will be shared with our team, and we're confident the unit will serve your needs well for a long time to come. Enjoy!
Rated 5 out of 5 stars
After much research, I chose this one.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy at this time. I read many reviews and did many hours of research including getting a subscription to Consumer Reports. I wanted reliability first, then features and finally price last. I read many reviews that talked about failures both during and after the warranty. I learned more about refrigerators than I wanted to. Paying more had no correlation with reliability. Some brands were highly rated for features and the ability to hold temperatures very accurately but had a higher failure rate. I ultimately choose this GE profile counter depth model. I hope it lasts as long as my last one (15 years).
I would recommend this to a friend
Brand response from GE Answers
Posted .
We appreciate you choosing GE Appliances for your home and are thrilled to have you as part of the family. We’re confident you’ll have your new unit for many years to come. Have an amazing day. -Gina@GEA
Rated 4 out of 5 stars
Nice refrigerator - Tough freezer door
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The refrigerator is very nice, not very different from other brands in the same category.
The only problem I have is that the freezer door is difficult to open due to the vacuum it creates.
I saw other refrigerators where the handle breaks the vacuum and the freezer opens smoothly.
No, I would not recommend this to a friend
Pros mentioned:
Ice maker
Rated 5 out of 5 stars
Good quality appliance
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had this refrigerator for over a year now and I’m happy with my purchase. It’s easy to keep things organized and it maintains the temperature well. Having a water dispenser inside is nice.
I would recommend this to a friend
Pros mentioned:
Lighting, Storage space
Rated 5 out of 5 stars
GE Profile French door fridge
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice fridge/freezer, lots of space, love the LED lights....
The new, no finger prints finish another plus.
Rollers on bottom not easy to adjust to secure fridge in place...
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
HappyCustomer
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely pleased with this new refrigerator! Works wonderfully and looks great in my kitchen. Makes plenty of ice and is quiet. No complaints. Delivery/installation crew were excellent! Very happy.
I would recommend this to a friend
Brand response from GE Answers
Posted .
We’re thrilled to have you as part of the GE Appliances family. Thanks for letting us know you’re enjoying your new fridge and that it looks great in your kitchen! Have a fabulous day. -Gina@GEA
Rated 3 out of 5 stars
Poor Quality Control
|
|
Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the refrigerator.
Unfortunately it took 2 returns to get one that worked. The first quit on me after 1 week and ruined my entire refrigerator full of food and meat. The compensation was close to the value but it was far short of the inconvenience.
The 2nd unit had a defective freezer drawer and never closed fully.
I am keeping my fingers crossed, so far, the 3rd one is working fine.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your concern or direct you to your local store for further assistance.
Rated 5 out of 5 stars
French doors
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love French doors on the on the refrigerator and having the freezer on the bottom. And inside it is so spacious for all your groceries..
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Review
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works fine. I’m still not sure how to manually turn ice maker off and I wish the freezer was larger.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 3 out of 5 stars
Disappointed!
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does not keep items at the set temperature. Most items have condensation on them. It is set to 37deg however after testing, they are only 42deg. Also, it is quite noisy. On top of that, it was delivered with a dentent on top right corner. We are waiting for a replacement.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Hello- We are so sorry for the issues you are having. We can understand your disappointment and apologize for your inconvenience. We hope that your replacement arrives soon. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
New Refrigerator Delivery
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Product & Delivery with a competitive price.
I would recommend this to a friend
Brand response from GE Answers
Posted .
We’re thrilled to hear you’re happy with your refrigerator, and also had a great experience with delivery! If you’d like to share your positive feedback about delivery with Best Buy, their customer service can be reached at 1 (888) 237-8289. We’re confident the refrigerator will serve your needs well for a long time to come!
Pros mentioned:
Ice maker
Rated 5 out of 5 stars
Great fridge!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the water dispenser inside and the alarm for when the door is left open. Plant of space for all my food items
I would recommend this to a friend
Pros mentioned:
Ice maker
Rated 5 out of 5 stars
GE Profile
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
no ice maker in door
no mess from ice & water on outside of fridge
so far very happy with it & it has fingerprint proof stainless
I would recommend this to a friend
Rated 3 out of 5 stars
Need more tech support. Did not get an overall v
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Did not receive owner's manual. Would have liked more communication as far as financing and time allotted to pay items off.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
As part of our ongoing effort to be better ambassadors of the environment, GE Appliances no longer offers print-on-demand services for consumer literature, such as the owner's manual. You may view an updated owner's manual on our website by searching for your unit's model number. For questions regarding financing, please get in touch with Best Buy at 1-888-237-8289.
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great GE Fridge
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This GE fridge looks great and works great, so far. It is just what we wanted... no water/ice on the door.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hey there,
Thanks so much for taking the time to review your refrigerator. We're so pleased to hear that this model has just what you need! We're also glad to hear that it looks great in your kitchen. This is definitely a model worth having. Thanks for choosing GEA! Mike@GEA
Rated 5 out of 5 stars
Lovely
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this fridge. Very nice! The look is great. It's sleek and beautiful. I will truly enjoy it.