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Customer Ratings & Reviews

Your price for this item is $3,149.99

Customer reviews

Rating 4.2 out of 5 stars with 32 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers find value in the 23.1 Cu. Ft. French Door Counter-Depth Refrigerator, particularly praising its overall performance and ample storage space. The ice maker, interior lighting, and counter-depth size also receive positive feedback. However, some customers have noted that the refrigerator can be a bit noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-32 of 32 reviews
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Great Refrigerator!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator for our unique space!! Great light inside!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - thanks for sharing your review of this beautiful GE Profile Refrigerator. We’re glad to hear that you’re loving your new refrigerator and that this model is a perfect fit for your unique space. We agree that the showcase LED lighting is amazing and will certainly forward your positive feedback to our design teams. Thanks for being a part of our GE Family and have a great day! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Landa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator ever I’m in love with this, love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great frig!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator!!! Works and looks great!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are unsure. You haven't delivered it yet so sending us this survey was premature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loooooooove this fridge. Love the double doors on top. Good room inside. I’m single, so plenty of space for me. Maybe too much. Haha. Freezer is more than adequate. Love the pull out freezer. Very convenient. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator! Good delivery and installment of the installer guys

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re glad to hear you like your refrigerator and also had a good delivery and installation experience! If you’d like to share your feedback regarding delivery/installation, Best Buy’s customer service can be reached at 1 (888) 237-8289. We’re confident the refrigerator will work well for you for a long time to come! GE_Appliances

  • Rated 5 out of 5 stars

    Clean Sharp Looking Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved everything about it except for the dent in the freezer panel. We were able to exchange it and received our replacement in GREAT condition.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, flimsy drawers, condensation between French doors. Just poorly made and cheap materials. I sent it back after a week.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to give you some helpful information for when your refrigerator experiences condensation. We recommend making sure the doors are closed and seal properly. Additionally, checking the door gasket can help. If the gasket has cuts, tears, or rips, it needs to be replaced. You can find additional information in the article titled "Refrigerator Condensation in Fresh Food Compartment" on the GE Appliances website.

      If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.

      We are going to share your comments regarding the unit's overall material and drawers with our product team for review. GE_Appliances

  • Rated 1 out of 5 stars

    DO NOT BUY...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer door is defective. Most of the time it does not shut properly and you don't even know it. It was not making any ice in the beginning and we suspect that was due to the freezer door not being closed properly. To close the freezer door, we have to push it so hard that the whole unit actually moves back. Only got it so it would match our other GE Profile appliances.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and apologize for the issues you've had with your freezer door. This is not the ownership experience we want for you and would like to recommend that you take advantage of your warranty by reaching out to GE Consumer Service at 1-800-432-2737. If you need anything please reach out to us directly. Thank you! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    product and delivery review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is outstanding however the delivery staff were very rushed and rude.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thanks so much for your purchase! We are happy to hear you are pleased with your refrigerator and all the features. However, we are sorry to hear the delivery crew seemed rushed and rude. This is not what we strive for and will be sure to share this with the appropriate teams. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Unhappy customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed that there is a problem requiring service when the refrigerator was just delivered to me October 21st; Frost is collecting behind the ice delivery drawer due possibly to a defective rubber seal around the freezer door.I should request a new refrigerator.Probably should have purchased Bosch.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - We're terribly sorry to hear about the trouble you're having with your refrigerator. Please call our GE Appliances Consumer Service at 1-800-432-2737 (Monday – Friday: 8 a.m. – 8 p.m. ET. Saturday – Sunday: Closed) to schedule a service appointment. We can understand how frustrating this situation would be for you, we'd appreciate a chance to help. We're confident one of our skilled service technicians will be able to solve this problem for you. Let us know if you have any questions, we're here to help you have the best possible experience. Take care. Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Lighting, Size

    Rated 4 out of 5 stars

    GE Profile 23.1 Cu Ft

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple, functional, roomy, good lighting. Internal water dispenser saves the room on the door.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We’re thrilled to have you as part of the GE Appliances family. Thanks for letting us know you’re enjoying your new fridge! Have a wonderful day! -Don@GEA GE_Appliances

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