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Customer Ratings & Reviews

Your price for this item is $1,099.99
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The comparable value price is $1,484.99

Customer reviews

Rating 4.4 out of 5 stars with 110 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Dry Quality

    Rating 4.5 out of 5 stars

  • Cycle Options

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are satisfied with the 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher's quiet operation, excellent cleaning performance, and the helpful third rack. Many appreciate the ease of use and the effective bottle jets. However, some customers reported issues with the door and concerns regarding the dishwasher's reliability and installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 110 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Ultra quite and efficient....love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good things about this dishwasher. Fortunately, I read many reviews before deciding on this model. It is extremely quiet and efficient. It is definitely worth the extra money to get this model.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    GE Profile PDT785SYB3FS - Down First Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Dishwasher (PDT785SYN3FS) on February 1 -- it was delivered and installed by BB on February 10. The installers were professional and verified that the unit was level and then ran a brief cycle to ensure there were no obvious leaks. So far, so good... I decided to run a complete cycle the same evening and that's where things started falling apart. The machine was roughly 45 minutes into the cycle - running quietly with no issues - when a continuous alarm sounded. I checked the machine, opened the door, hit the Start button and the cycle resumed... a few minutes later, the alarm sounded again. I tripped the breaker and when I returned to the kitchen, the alarm was sounding again. I opened the door and noticed that the vertical row of cycle indicator lights were flashing and there was an error message "Ld". Of course, there were a number of error messages in the manual but nothing on "Ld", and none of the soft keys (start, reset, etc.) responded to my attempts to resume the cycle. I checked on the web and a few sites noted that this was a "Leak Detected" error. I called Best Buy and was told that my DW - installed and "operating" only a few hours - was under warranty and I would have to contact GE Customer Service. I called GE and they told me this was an "installation error" and that I would have to call Best Buy... blood pressure starting to rise. I called Best Buy again - now I'm almost two hours into this effort - and was told that they would replace the DW, but the first appointment is two weeks out, and I get to wait through another five-hour window. How this can be considered customer service is beyond me, and how there can be an error code programmed into the machine that is not documented in the user manual should be unacceptable to all parties. Sorry, but I've got nothing for the "break it down" rating and "recommendation" below... how would I know!?

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for taking the time to write a review. We hate to hear of the trouble you've had with your dishwasher displaying an error code and with our consumer relations team. We can certainly understand how frustrating and inconvenient this must be and we do apologize for this experience. Although we don't anticipate that you'll have any issues with your replacement model, please don't hesitate to reach out to us at the "Contact Us" link on our website if any questions or concerns come up. Thanks again for the feedback, we truly appreciate it! -Mikayla@GEA GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very quiet, but we had to get the gaskets replaced almost immediately to stop a minor leak.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my Profile Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dishwasher. I’m very impressed with performance.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you! We appreciate the feedback and are happy your dishwasher is working out great in your home. Your unit is sure to continue to impress for many years! GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    MAB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very quiet and my dishes are clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Cleans well and super quiet!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my new dish washer. It’s so quiet that you barely know it’s on. It also washes my dishes quite cleans. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ge profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher. It operates so quietly and does everything thing it was told to us.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there! We're thrilled to hear you're enjoying your new dishwasher. You chose a wonderful model that was designed to make cleaning dishes easy and efficient. We know this dishwasher will continue to serve you and your home for years to come. Thank you for choosing GE Appliances! Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great replacement for old dishwasher!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We updated our entire kitchen appliances which included the dishwasher. Very quite operation. Dishes are sanitized and clean. You are able to select which type and length of cleaning you desire to achieve.

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 5 out of 5 stars

    GE Profile Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the third rack. So quiet you can't hear it running. Awesome appliance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE vs Samsung

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second install. First purchase handle and trim pieces broke pretty quickly. Still doesnt wash as good as the Samsung Linear but I hope the longevity of life and quality of GE will make up for that. The Samsung steam dry- venting function (costing me less$$) works so much better at drying then the GEs actual drying cycle.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're happy to hear that you were able to get things working properly, especially after pieces from your first unit broke. Your comments about the wash performance are much appreciated as we are always looking for ways to make things better. We are confident that your unit will serve you for many years to come, and please let us know if we can ever assist. All the best.- Kianna@GEAppliances GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE PROFILE DISHWASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is silent and sanitizing. 3 racks to stack. Love that Best Buy was able to sell, and install dishwasher within a few days of purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but not impressed. Difficult install because the waterline connection fitting on the bottom of the unit is not accessable due to the solid plastic bottom base design. I am a contractor by trade and I had to actually disassemble the fitting from the unit during installation to be able to tightly connect the waterline. I have installed countless dishwashers in my career and this was by far the most maddening. Also for the money I expected my dishes to come out dry. Even with the turbo boost dry function on full power my dishes are still wet when the cycle completes.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi! Thanks for your review! We're sorry to hear about the issues that you had with installation and that your dishes are not drying well. We'd recommend taking a look at an article on our website titled "DISHWASHER POOR DRYING" to see if the tips inside help with the issue. Hope this helps and that you're staying safe. -Michael@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    In love with washer!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans really well compared to my old dishwasher. The extra rack also really helps with larger loads. It is able to clean dirty pans within 1 cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fantastic dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic dishwasher. ALmost completely silent. If there wasn't a readout on the front I wouldn't know it was on often.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quality dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet, I had the older version of this model for over 12 years! I highly recommend, it’s virtually silent to the human ear.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    WOW!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dishwasher plus it looks good once it isiinstalled.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there,

      Thank you so much for providing a review on your dishwasher. We're beyond happy hearing how well it looks in your kitchen! We're also glad to hear how well it has been working for you. Thank you for trusting the GEA brand to handle your needs. We're here if you need anything. Mike@GEA GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Extremely Quiet GE Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Dishwasher, extremely quiet and efficient. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher, just the right number of options and easy to “learn” how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top top dishwasher Great look Great job on our dishes

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher and very quiet. Glad we bought it.

    I would recommend this to a friend