Customer Ratings & Reviews

This is literally the first fridge I’ve ever researched and purchased myself. My previous ones always came with the homes I’ve purchased. I did a lot of research before making my decision and I have to say that I’m so glad I chose this fridge. The backlit wall is amazing! The door in door is one of my most used features. I love that the freezer drawer doesn’t automatically shut on me as I’m trying to reach for things (my previous 4 door fridge constantly did that and it drove me nuts). I decided not to go with the counter depth fridge so that I would have more room inside and I’m glad I did. It’s quite a beast of a fridge ( they had to remove the front door to get it in the house) but we go through a LOT of produce in our home and needed a fridge that would hold it all. Also the produce drawers are slow close! The auto fill water feature is really neat, we played with it with different sized cups just to test it and it never failed us. Don’t let the price tag turn you away. It’s worth the price!!

I’ve had my new refrigerator for a few weeks and so far it’s been great. I’m very pleased with the performance so far. This is my second GE Profile French-Door refrigerator I’ve had — the first one lasted for 14 years, and was still operating when I replaced it with this model, so if I get as many years out of this new one I’ll be thrilled with that. This new model has an additional 3 sq feet of space which is great. I love the light wall and the temperature-controlled deli/snack/meat drawer is wonderful. The freezer section is fabulous — My other freezer drawers were “packed” but with my new GE Profile, I still have plenty of room. The “in-door” icemaker is a plus, and the “metal” mechanism is a real plus, so much better and sturdier than plastic — I love the fact that it doesn’t take up a shelf in the fridge or take up room in the bottom freezer, and removal of the ice bucket is very easy. I had read some reviews prior to my purchase that said the water filter was difficult to change, but when I checked that out, I didn’t experience any problems with that. The shelves are wider, which is nice, but the one thing that would make them better is “if they slid out” (my old GE Profile offered that feature, and it really came in handy). I looked for this feature in other manufacturers and no one offers this feature — maybe GE will bring it back. I really like the “soft-close” drawers. The “door-in-door” feature on the right side of the refrigerator is okay — it wasn’t a make or break deal for me — so far, I’ve probably only utilized it a couple of times — maybe because it’s just not something I’m accustomed to, but once I’ve had the unit longer I’ll use it more. Overall, I’m very happy with my purchase, but I really wish they had offered this model in “Black Stainless”!

I love this fridge. It looks great, especially with the back light (which is adjustable) and the middle drawer. I took a star off because of the ice maker. Little ice chips go everywhere when you use it, even when the glass is at the top of the dispenser. Does not matter if it’s on cubed or crushed. It’s pretty annoying. Install team was also great.

We purchased this refrigerator to replace our 16 year old side by side. Obviously this was a giant upgrade in space, and we absolutely love it. It’s so well lit, and very easy to see everything inside, even in the drawers. The sensor water fill is a nice option too. It helps save time when filling larger containers/bottles. Love the middle flex drawer, it gives you so many options. We use for drinks and holds a ton. The Wi-Fi is nice too. When my son didn’t close the freezer all the way it sent me a text to tell me the drawer wasn’t closed. I thought that was pretty cool, and helpful. The refrigerator is larger than our old one, and we did have to alter our older kitchen cabinets to allow it to fit, but it was definitely worth it. So far we couldn’t be happier.

We love our new refrigerator! Soo much space. The back lighting is so. Ice to see everything. My 6 and 4 year olds both can reach in to get what they want in the doors and drawers but there’s still space above their reach for stuff they don’t need to be able to get into and make a mess.

Glad we got the 2nd drawer model. It is worth it. The back wall lighting is great. The autofill water dispenser feature is cool too. We has a GE counter depth refrigerator, but it was just too small inside and was not able to store much. This sticks out about 5" further, but it's worth it to have the extra space.

This fridge in 3 words: SPACIOUS. CUSTOMIZABLE. APPEALING. There are so many pros that were an upgrade from our last fridge! 1. the depth of the fridge adds so much storage space. 2.The drawers with customizable adjustments to fit your storage is so useful. We are now able to keep our fridge more organized with a meat section, frozen packaged foods, fresh fruits, veggies, etc. The snack/ wine drawer is perfect. I love that you can customize the temperatures to each section. 3. The finger print resistant door is a plus! Also the LED from the back of the fridge lights up everything in the fridge well. The fridge is pricey but 2 weeks in and my whole family really enjoys the fridge.

I loved all the features. The water dispenser you can just leave a glass or a picture up there and it automatically refills. The light in the back of the refrigerator. The way to open up the outside of the fridge raider to get what you want The Middle drawer to keep my cheeses, etc. The only thing that we didn’t like was the Refrigerated door on the right had a wave to it which you could feel and looked like it was dented. It’s hard to describe. Refrigerator door panel was told could not be replaced. I would have to replaced the whole refrigerator. We were hesitant in returning it but I know looking at that door bothered us a lot.

Wow! My wife and I LOVE this refrigerator. This thing is super quiet (we can barely hear it standing right next to it) and it is very roomy! It has an extremely high quality look and feel. We really like the snack drawer below the french doors. We keep things like sliced cheeses, yogurts, etc. in there. The ice maker works great and I like the size and shape of the ice cubes it produces. The BestBuy installers did a great job installing it and cleaning up after themselves. So far everything works exactly as designed, no problems whatsoever. I did read some bad reviews of this model here, but we have not experienced any of the issues described by others. I have seen this before. Sometimes manufacturers have production issues with early units, but those issues eventually all get ironed out by their Quality Assurance (QA) people. BestBuy had it in stock and gave us a great price. Overall we are quite impressed and very happy...

This thing has every feature we wanted and a few we didn't care about that ended up being some of our favorite things. Really good stuff: The LED back-light makes the choirs of heaven sing every time the door opens The door in door wasn't on our checklist but with the swivel bin it is the best thing we didn't know we needed Things that prevented this from being perfect: The snack drawer and freezer hit temps perfectly but the fridge runs hot, it struggled to keep temperature below 40F even when set to the lowest temp setting, 34F I beleive... until I found in the app a setting for "turbo cool" that seems to not be accessible any other way than via the App and since I have engaged that setting it has been holding temp just fine Magnets have scratched the "stainless steel" finish after just a month The ice machine leaves water drips after dispensing ice Besides some very minor inconveniences this is as close to ideal as any refrigerator we had looked at, 2 or 3 minor tweaks and this thing would be perfect

The Refrigerator: Bought this 9/2/2024 it was installed 9/7/2024 (Bestbuy will do it for you if you are a part of the ("My Best Buy Total @$179.99 per year. Almost all things you buy get a free install with this membership including even hanging tv's)) This fridge has been solid so far, we have abused it since I have (2) little ladies who like to put our appliances through a solid build and durability test as they grow and mature. The inside back light is a real solid feature making it easy to see inside. The doors have held up thus far as well as the drawers which have also been asked to support the weight of a 5y and 4y old human since they love to climb on them even after repeated instruction not too. It is quiet and has all the things needed/required of a typical refrigeration unit. When comparing it against the "higher tiered" offerings I felt like this unit held up better and just felt much more solid than the other more "expensive" fridges. 5 stars from me since I have had 0 issues and 0 complaints with how this fridge has served me.

This is a such a great refrigerator! I replaced my 19-year old GE Profile side-by-side and this feels like a huge upgrade. I bought it after a careful review and this fits my family’s needs very well. We like the backlit wall, the ultra spacious fridge part. We find it so convenient to have our cheese, eggs, etc. in the snack drawer. I like the door-in-door feature and the skinny shelves on the left are perfect for condiment bottles. Everything stored inside is so easy to see! Soon after getting this, we had a party and a full sheet cake fit along with the box the cake came in!! My only minor complaint is the top drawer on the freezer - I have yet to figure out it’s mechanism as it tends to get locked or stuck and not able to move in the rail in order to push out. It’s not a problem for us since we moved our old refrigerator to the garage and have ample freezer space. Yes, it’s a little expensive but we have always had good experiences with GE appliances and keep them for a long time. We did not seriously consider any other manufacturer.

Replaced an LG 4 door with this model of GE. Love the sensor water dispenser. Ice dispenses a little wild and misses the glass occasionally. Open door alarm goes off once in awhile even though the doors are closed. Opening and closing the left door solves the issue. Keeps food cold and fresh. The wall of lights gives great view of the interior. Would recommend this model.

Great features and large capacity. We like the auto fill water dispenser and cold temp control of drawer above the freezer. The door in a door is most convenient especially with swing out shelf.

We just replaced our old GE fridge with this new GE Profile one and have had it for about a week. We absolutely love it. Some of the features it has that we love is that water will continue to dispense with the other door open, the automatic fill that uses sensors to dispense the right amount of water, soft close drawers in the fruit/veggie drawers, the brightness of how the inside is lit! We also love the door in door feature that allows you to only open the tiered shelves on the right side door accessing items you use more often. We are quite happy with this fridge so far.

I had a LG for 12 years and it died and naturally I wanted to buy another LG but I was very disappointed with the LG refrigerators available at the capacity and size that I was looking for. When I saw this GE Profile fridge I was blown away by the look especially the led wall, build quality and capacity. We have owned the fridge for about 2 weeks now and we are very happy with it. Hoping to have it for another 12 years.

This refrigerator is amazing! The one i got was an open box and had some damage on the door (which we covered with a magnet). It is brand new and has already over performed. You can set different temps for the fridge main area, the middle drawer and of course the freezer. A surprise feature was thw auto water fill. It will scan your cup and fill to a perfect level. Only a few times it has been off but i think it was because the cup was more clear. I don't know if that really matters, just my guess. Overall we are more than pleased with the quality and performance. I would fully recommend!

So far we love it! Keeps food cold, fruit and vegetables fresh. It's wifi enabled, has the middle drawer and the divided door so we're not always opening the full fridge to get something quick. The freezer has ample space. Fills water bottles on auto.

We recently upgraded to the GE Profile refrigerator, and it has exceeded our expectations. The design is sleek and modern, and it fits beautifully into our kitchen. The interior layout is very practical, with adjustable shelves that make it easy to store tall bottles and larger items. The cooling is consistent, and it quickly reached the right temperature after installation. It’s also surprisingly quiet, which is a big plus. The added space compared to our previous fridge is noticeable, and the organization features like the deep drawers and door bins make everyday use very convenient. Overall, it’s a fantastic choice if you’re looking for a reliable, spacious, and stylish refrigerator.

This was to replace a GEProfile from 2009, similar design except for the middle drawer which we are using for beverages and it works great. It is tight in the space from our previous refrigerator due to the half door to access frequently used items. The lighting in the refrigerator is great and it is quiet. The finger print resistant stainless is just that! Only downside is that the ice cubes are small and you have to open both doors most times to get to something. Overall very pleased.