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Customer Ratings & Reviews

Your price for this item is $2,499.99
The comparable value price is $3,959.99

Customer reviews

Rating 4.4 out of 5 stars with 1017 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the spaciousness, with many mentioning the ample space and lighting. The door-in-door feature is also well-received, with customers appreciating the convenience of accessing frequently used items. However, there are concerns about the ice maker, with some customers reporting issues such as it being too small or leaking. Additionally, a few customers have mentioned receiving dented units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,017 reviews
  • Pros mentioned:
    Lighting
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is amazing. We got a new home last year and we hated the fridge that came with the house. Same size fridge but somehow can hold so much more than our old one. Light it the back makes a huge difference. Smallest complaint is a small ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting, Space
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Good fridge iffy sensor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for a month now and have loved it. The space fits food for my family of 5. The lighting inside is really good. Only issues is that the auto fill feature on the water dispenser has a few times not notice the cup was full. Other than that happy with my purchase.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello SoCalFam, thank you for your review. We’re happy to hear that you have been overall enjoying your refrigerator. We are sincerely sorry, however, that your water dispenser has overfilled your cups. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. If you have any questions regarding your refrigerator, please feel free to reach out. We're always happy to help. -Chris@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Excellent condition, out of box! NOT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator but bought it online and out of the box but in excellent condition, per the web site. I didn't see it until it was being loaded. I'd say it was in fair condition. Also missing 3 door handle screws and 4 set screws for the handles.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Refrigerator is awesome - ice maker - not so much!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 of these refrigerators in 2 weeks! The first one's ice make made wet ice so it clumped together. When you asked for cubes, it came out like a snow cone. So the 2nd refrigerator was installed, the ice was not so wet, but when you ask for cubes, it comes out like chopped ice. GE sent a technician who said it was because I opened the refrigerator door too often. there are only 2 adults in my home and we do not open this refrigerator any more than our older refrigerator - the ice never stuck together and never came out like a snow cone or chopped!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a French door refrigerator that had a extra drawer so I researched all of them before finding this one! This GE Profile was the right size for our opening and has the exterior drawer we wanted. That drawer is very convenient for the most used items. The door-in-door is a lot more useful than you’d think too. Most refrigerators that have this feature also have glass to see inside and I didn’t want that big black window in the door. This is sleek and shiny, very bright inside. It would be hard to lose anything in this refrigerator! The ice maker senses when you hand is near and lights up in anticipation of ice or water use. (How does it know? Lol). The freezer has lots of room and, unlike a side by side, There is enough space to stay organized so you can see everything. All in all, this is the best refrigerator on the market for us!

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    A great family refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Our family really enjoys the door-in-door feature as well as the convertible drawer and the auto-fill water dispenser. Both the refrigerator and freezer areas cool well and quickly, and so far there have been no issues with extra moisture and freezer burn in the freezer and no over cooling in the refrigerator. The unit is generally quietly except for when the ice machine is filling up or dropping ice. The only drawback for us has been the ice dispenser which shoots ice everywhere when dispensing. We wish it was more uniform when dispensing but to adjust for this we have to hold our cups almost all the way up to the dispenser. That is about all we could see that needs to be fixed, otherwise, this unit really seems to be worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 4 out of 5 stars

    So far I love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator so far! I haven’t had it long enough to give it a 5. The middle drawer is great for snacks and cheeses. I did have eggs in it at first. It’s was set at the 37 degree setting, the back eggs froze. Since it is so big and roomy I relocated them to the main part of the fridge. I did buy two lazy Susan’s to put dressings, jams and small jars on. Makes it much easier then moving things around to get to items in the back! I went from a side by side to the bottom freezer. It took a little reconfiguring…so far I love it! I had an LG that quit in less then 6 months. I replaced it with a Samsung that lasted less then 7 years with a lot of repair issues! I’m hoping the GE will be the one! Time will tell! I love my new refrigerator! The middle drawer is great for snacks and cheeses. I did have eggs in it at first. It’s was set at the 37 degree setting, the back eggs froze. Since it is so big and roomy I relocated them to the main part of the fridge. I did buy two lazy Susan’s to put dressings, jams and small jars on. Makes it much easier then moving things around to get to items in the back! I went from a side by side to the bottom freezer. It took a little reconfiguring…so far I love it! I had an LG that quit in less then 6 months. I replaced it with a Samsung that lasted less then 7 years with a lot of repair issues! I’m hoping the GE will be the one! Time will tell!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you so much for taking the time to provide your feedback. We are so happy to hear that you love your refrigerator and its features! We value your feedback as it helps us know how to move forward on future builds. If you need anything else, please let us know. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Does not disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it! Keeps food cold, fruit and vegetables fresh. It's wifi enabled, has the middle drawer and the divided door so we're not always opening the full fridge to get something quick. The freezer has ample space. Fills water bottles on auto.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Happy On Day 15.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the refrigerator for 14 days. So far I am pleased after a hiccup on day 8. Freezer had frost between freezer drawer and lower freezer area and I could feel cold through door seal. Best Buy suggested returning appliance as it was within their 15 day return policy. Instead I contacted GE repair (and glad I did!!!). GE technician came in within 2 days. He knew immediately that the problem was that the freezer drawer was NOT attached properly. He removed drawer and attached it correctly. This took less than 10 minutes. As per the overall features: So far I am at least 80% pleased with design. Very happy with adjustable glass shelves. Having prior GE refrigerator, side by side (17 years), this was a feature that I looked for. However, door in door immediately disappointed me. An opened corked wine bottle would not fit and that shelf was NOT ADJUSTABLE. A Geek squad man jokingly said, "That would not be a problem for me as I would finish the wine right away." Not funny! Also: the items in the door in door are not as cold as I enjoy liquids, the ice cubes are small and ice bin maximum is certainly not for entertaining. Takeaway, you get more refrigerator space. I love the french door wide shelves, lighting is pretty, auto water fill is a treat, easy to wipe off smudges, and appliance is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Customer service

    Rated 4 out of 5 stars

    Overall We like... few initial hiccups though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking. Scratches very easy. When it arrived was missing Allen set screws to put on the handles. Best Buy customer service was ZERO help. Over 7 calls to try to get parts. Had to figure it out on our own and order from manufacturer. All of that aside. 4 stars bc it’s a nice fridge overall. So far pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great and works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t want this at first because in the store it looked very claustrophobic when you open the door and see how big the door boxes are. We had to get what would fit and this fit. It is very nice. Have been using 5 months now. This refrigerator is the largest I’ve ever had and fits way more than I expected. The ice maker is in the left door and works very well and stops when full. Like everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Excellent Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this last month. So far we love it! The back lighting is great. Ice maker is small, but efficient and very quiet. Working parts are mostly metal, so unlikely to break easily. (Our previous icemaker had a plastic corkscrew mechanism that cracked regularly). Good space in all compartments. The door-in-door took some getting used to, but now it's very convenient to get items most used without opening entire door and letting all the cold air out. Initial installation wasn't done properly, so GE sent their guy who installed the middle drawer properly and straightened the doors to be even with each other. We would recommend this to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting, Spacious

    Rated 5 out of 5 stars

    GE Profile French Door Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and spacious with excellent lighting! Middle drawer temperature is perfect for beverages. Love the soft close crisper drawers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Refrigerator – Smart, Spacious, and Supe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my GE Profile 4-Door French Door Smart Refrigerator! The 27.9 cu. ft. capacity is perfect for my family, with plenty of space for everything from groceries to meal preps. The layout is smart and flexible, making it easy to organize food and find what I need quickly. The hands-free autofill water dispenser is a game-changer—no more standing and holding the glass! The smart features are easy to use and connect seamlessly with my phone, so I can control settings or get alerts wherever I am. It looks beautiful in my kitchen, runs quietly, and keeps everything perfectly fresh. I highly recommend this fridge to anyone looking for convenience, style, and smart technology in one package!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Nice little upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been awesome for the few weeks that we have had it. It cools well, is quiet, and very bright inside. We originally had another brand and the water dispenser broke. We opted for this smaller fridge and moved the broken one to the basement for additional storage. For a family of 6, who eats pretty healthy, things can get tight. The door in door feature is nicer than I've seen in others and much easier for my kids access. Also, NO FINGERPRINTS! I mean, there are a few, but way less that what we used to have. One complaint I do have is the weight of this fridge. It is a beast! The movers said so when they moved it in and I often have to go behind my kids to close it because the doors are heavy and a gentle push won't close them. A second inconvenience is the autofill function. It almost never fills our cups. Half full at most...or half empty. :-)Overall, I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the look and space that this refrigerator gives. It was very disappointed to know that the control panel and the converter drawer was not working. I've only had this refrigerator for three weeks and already have to have repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is perfect. The back lighting is great! Nice space for the food and the slide shelf is wonderful. I love having the extra door for quick grabbing of milk and juice. The pull out drawer is great for easy access for soda and extra fridge food storage! I highly recommend this refrigerator!!

    I would recommend this to a friend
  • Cons mentioned:
    Customer service, Ice maker

    Rated 1 out of 5 stars

    Never buying GE again!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought SIX GE products for our new home because they have been reliable in the past. Our 1 year old GE Profile washing machine had the drain pump go bad. It was about a month outside of the warranty I don’t know anyone who has the money to buy a new washer every year! I have never had a major appliance break after BARELY a year of use! That is absolute garbage! When we got our new GE profile refrigerator delivered, it was missing the whole inside of the middle drawer. They replace the whole refrigerator instead of sending the part it needed that could have been dropped in without an issue. The second refrigerator they sent has been the WORST appliance I have ever had! One of the bins on the door didn’t fit. They sent that part. The door handles had very sharp edges. They sent those parts. Then, when our warranty was almost up, the ice maker quit working and freezer drawer wouldn’t stay on the track. They honored the warranty for the repairs, but the ice maker quit working again. We had to fight with them to get them to cover repairs again. This cycle repeated over the next year, with the EXACT SAME issue on the ice maker. They replaced different parts 5 times, replacing EVERYTHING that could possibly replaced, but repairs never lasted more than a few months. The repair company FINALLY declared it unrepairable, but GE now tells me it’s out of warranty so they won’t replace it or refund my money. They want to give me a DISCOUNT on a brand new one. I don’t want to waste another dime of my money another GE product! Here we go again with the stress of another fight with them! I will NEVER buy GE again.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We regret to hear about the difficulties you've experienced with your washer and refrigerator and apologize for your disappointment and frustration. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. We look forward to hearing from you. GE_Appliances

  • Rated 5 out of 5 stars

    Love my new GE refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the light panel in the back. I can find items so much easier. The ice storage container makes it easy to retrieve large quantities of ice. The small door on the right top door keeps refrigerator cold as I remove frequently used items. The pull out drawer stores anything you want. The freezer has ample space for large quantities of items, and I love the shelf on the inside front to hold smaller items. I love my new GE refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AngieR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clean smooth design. Really love the middle drawer feature!

    I would recommend this to a friend
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