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Customer Ratings & Reviews

Your price for this item is $2,999.99
The comparable value price is $4,319.99

Customer reviews

Rating 4.2 out of 5 stars with 100 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers often highlight the ease of use and intuitive displays of both the microwave and oven. Many appreciate the convection bake option and the quiet operation of the unit. The microwave's downward-opening door, however, is a common point of mention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 100 reviews
  • Pros mentioned:
    Microwave

    Rated 5 out of 5 stars

    Does the job and looks good.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is powerful. Looks fine. Oven maybe not as even wrt temperature as expected, but the fan is not loud.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Upscale appearance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful stainless steel upscale appearance. Haven't used a lot yet but so far good. Our old unit was slightly longer vertically with trim so we have a small area of wall at top and bottom visible to repaint but no gaps so that's ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 27" GE Profile is a nice and modern looking unit with curved handles. The microwave is a bit shorter in height than I'm used to, but everything fits in there so far. I've only used the basic oven features and so far so good. I wish the controls at the top had a number pad to put in the exact minutes to cook instead of going several levels down to select the appropriate cooking time by item (like potato or eggs); however, I just use the '30 second' button to approximate my cooking time and it seems to work. The one drawback I had is that because the microwave door comes down (like ovens do), it dented my refrigerator door because it hit the microwave door once when opened. The solve this, I just added a rubber bumper to the edge of the microwave door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Microwave

    Rated 5 out of 5 stars

    great stove/micro combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use microwave, great reheat capabilities stove heats fast, easy to use controls

    I would recommend this to a friend
  • Pros mentioned:
    Microwave

    Rated 5 out of 5 stars

    Love this combo unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted double ovens. With this unit I have the best of both worlds. I have my microwave, that I usually reheat food in but can use it as an oven when I need an extra one during the holidays. So glad I purchased it. It has a roll out oven rack that I wish I had years ago. Makes it easy to take pans out with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Microwave

    Rated 5 out of 5 stars

    Combo microwave-oven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we have been very pleased with the unit. It is easy to navigate and both the oven and the microwave work efficiently. My only criticism is that the racks are somewhat difficult to move.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your new double convection wall oven and that it's been easy for you to use as well. We hope it becomes a great addition and a new favorite in your kitchen space for many years. We strive to provide solutions and welcome feedback and suggestions from our customers to help us improve on future builds, so we appreciate you bringing the use of the racks to our attention. We are here if you need anything else in the future. All the best! Dianna@GEA GE_Appliances

  • Rated 4 out of 5 stars

    A Good Oven but Weak Controls

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically sound oven but not having a loud enough buzzer to let you know your food is ready is a huge miss especially for such a low cost and long time item. Overall the oven controls are the weakest item.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      While we’re glad you’re happy with your oven overall, we regret that you’re not satisfied with the audible signal and oven controls. We always want to provide a quality product and great experience, and your feedback will be shared with our team for future consideration. If more information about the oven controls may be helpful, those are discussed in the manual, which can be viewed on our GE Appliances website when you look up the model number and go to the product page. GE_Appliances

  • Pros mentioned:
    Microwave

    Rated 1 out of 5 stars

    Shockingly terrible experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent two groups of people to my house. No gloves poor mask hygine, touched all my counters unnecessarily. shockingly terrible experience with an install. Threw out my old unit then said my new doesn't fit. My advisor Jacob has been ghosting for days now. Best Buy promised me a 24hr call back we're on day three now. been on hold for over an hour 3 times this week already. everyone I get a hold of says "Sorry but there's nothing this department can can do" they then returned the unit I purchased without my consent and can't tell me why of if that's even allowed. I'm supposedly an elite member too. Hate to think of what they do to people who aren't. Go anywhere else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best and most attractive looking!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven and Microwave works so easily and looks so much better than our old white one. It also cleans so much easier than our old one, It is well worth the cost. It is the best for the price, Exactly what we needed, I recommend it highly. A Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile gets five stars.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this oven. I'm glad that another brand order fell through and that I ended up with the GE Profile. However, I do agree with other customers who have said that the timer notification at the end of cooking or microwaving is not loud enough. One doesn't hear it unless they are in the kitchen close-by. Back to the plus side, delivery and installation of the oven was on schedule with no delays, which was not the case with the other brand where delivery was delayed time and time again. I finally said "enough" and ordered the GE. Plus we rec'd over $1000 price difference credit.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, we appreciate you taking the time to reach out to us with your feedback. We are happy that you are enjoying your new oven and all the features! We take feedback from our customers seriously and use this information to send to our engineers and design teams to help them improve on future builds. So thank you for bringing the volume of the timer notification. If there is anything else we can help with please let us know. All the best! -Mel@GEA GE_Appliances

  • Pros mentioned:
    Microwave

    Rated 4 out of 5 stars

    Love the new Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, the GE oven has been a great addition to our home and a much needed replacement of an old GE oven

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently installed micro/oven combo. Works well and have had no issues. Easy enough to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This combo is way good but...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First this combo does cooking like you would expect. The Microwave part can act as a small convection oven and it is actually quite good. The Oven is fancy enough to do most cooking but... In our experience, It takes "forever" to heat up to any temperature you might want and the automatic temp drop when cooking with convection is something that one has to learn to deal with. My lady says that there is a beep when the oven is finished preheating -- but I've never heard it. I also have never heard the beep when the microwave has finished it's cook cycle. The timer's bell is loud enough for me to hear however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven is great, cooks evenly, same with the microwave wave, love the settings. I highly recommend it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello-Thank you for taking the time to send us your review and congratulations on your new electric convection wall oven purchase! We hope you enjoy cooking many great meals for you and your family with it and using all the great added features. If there is anything we can help with in the future please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Cons mentioned:
    Controls

    Rated 3 out of 5 stars

    Good But Controls A Little Clunky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good oven/microwave combo, but the controls are a little old fashioned compared to others I have had. You have to figure out all the steps instead of just pushing a button. For the price, it should have easier technology controls. It looks good though in the kitchen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option for a 27" combo oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were limited with options to replace our 27" microwave/oven, but have been pleased with our purchase. Love the microwave door that lowers instead of swinging to the side. Also enjoy the convection bake option with the upper oven. Allows the use of 2 ovens when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Microwave

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    oven is amazing, installers were great would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade with a few quirks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the oven, was a good upgrade over a 16 year old GE profile combo. Have used the dual oven feature several times. The only reason I pulled the star is that it doesn’t have a potato option in the microwave cook option. We used that all the time before. Convection works well and you get used to the control scheme pretty quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Microwave

    Rated 5 out of 5 stars

    Great unit that works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my parents after Harvey. It's a good quite unit. Works great. My parents didn't need two ovens so got the microwave unit and oven. They use it more. Microwave is quite and works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    item returned and purchase another band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor installation, microwave shorted out possibly from poor installation or it was a faulty unit and was returned. After rescheduling three times this unit was efficiently uninstalled and the return was efficient and credited to my account the same day.

    No, I would not recommend this to a friend
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