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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 242 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the 28.7 Cu. Ft. 4-Door French Door Smart Refrigerator, especially the convenience of the internal water dispenser and the ample space it provides. The refrigerator's lighting, capacity, design, and temperature control are also well-received. However, some customers have noted concerns about the quality of the drawers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 242 reviews
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. We were very upset that on the Wednesday it was to arrive and it was not on the truck. We had emptied the old fridge and had sold it. The delivery did not arrive until the following Monday with no explanation after multiple dead end customer service calls . I have sent two negative reviews to Best Buy without a response via Best Buy generated surveys. So if you asked about Best Buy my rating would be a big ZERO

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Huge upgrade from side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge feels twice as big as my old side by side Whirlpool. The interior lighting is the best I've ever seen on a refrigerator. My favorite feature is the autofilling pitcher, it's much faster than my water cooler and tastes great. It doesn't shift around like my previous fridge, it stays put.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very spacious, lots of space. The compartments or easy to remove clean and put back.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This is a wonderful refrigerator model, and we're thrilled to hear you're enjoying its design and spacious 28.7 Cu. Ft. interior capacity. We're confident this unit will continue to impress and serve you well for years to come. Thanks for choosing GE Appliances for your home. - Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig. is over the top. Water pitcher in the door is second to none. Blends in well with our updated kitchen

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your review and being a loyal GE Appliance customer. We hope you continue to enjoy the space and great features this refrigerator unit offers. The LED lighting is also great. It illuminates upon opening so you can easily see any of the food items inside. We are sure it will be a wonderful addition to your kitchen space for many years! Dianna@GEProfile GE_Appliances

  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Pleased with purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have really enjoyed the back lighting feature. The internal water dispenser/pitcher is convenient and space saving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible amount of volume for storage and the temperature is quite uniform thruout. The shelving height, width, and depth dimensions are amazing allowing for a great amount of additional storage. A quiet, efficient system and sleek looking as well! A++, no doubts.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far. Simple features but elegent design. Really like the backlit wall

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear you're enjoying your new refrigerator! The LED Light Wall is indeed a fantastic feature, making it easy to find even the smallest items with its bright, uniform lighting on every shelf. Thanks for the great feedback! Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is Awesome! We enjoy the snack drawer everything lights up when you open it and thr freezer drawer is Full of space.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Sue H

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time and in perfect shape. I love the lighted back panel that makes all items easy to search for. It's so easy to get organized. I love it! Refrig is doing super!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good overall transaction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great fridge the installers were nice guys as well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so glad to hear you're happy with your refrigerator, as well as your installation experience! If you'd like to share your feedback regarding installation, you can reach out to Best Buy's customer service at 1 (888) 237-8289. We're confident the unit will serve your needs well for a long time to come! GE_Appliances

  • Rated 5 out of 5 stars

    Great Delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men were respectful and very knowledgeable, and also helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW FRIDGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHAT I WAS LOOKING FOR AND MORE. THANK YOU BEST BUYS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great and is the perfect size and great for every day use and is very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator excellente

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and the delivery was easy and pain free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome so far so thanks for the fridge and will let you know if I have any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Amazing! Highly recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge offers ample space, is very practical, and has a great look. Perfect family refrigerator.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water pitcher overflows frequently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water pitcher in door constantly over flows and floods the fridge and floor. It does have an alarm but it's a little quiet and if you have kids they aren't patient enough to wait and listen for the water to stop flowing after they've shut the door. Which after paying $3k you shouldn't have to do. Not sure what the remedy for this is.... did not see this issue in the reviews I read before purchasing altho I do see quite a few complaints about it now. The other issue is the protective plastic is stuck between the drawer face and top of drawer and when the delivery guys removed it left frayed plastic along the edge. Not a clean look. It's a good looking refrigerator and it's too bad that a water pitcher is giving it a bad name.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your feedback as your comments regarding your new refrigerator are important to us and will be considered by our product design team for review. We would like to provide some guidance to help with the removal of the plastic on your unit. You can try to use rubber tipped tweezers to reach into the smaller areas on the unit to remove the plastic. However, if this doesn’t help you can also reach out to our service team for additional help. They can be reached at the phone number 833-426-3393 Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. Dianna@GE Profile GE_Appliances

  • Rated 5 out of 5 stars

    Ms Riggins

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fridge! Never thought I could afford a GE Profile for the price I paid.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great aesthetics and functionality but noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I got a lemon but my Profile refrigerator makes a lot of knocking/popping type noises. I've tried to figure out what might cause it but it seems to be random. Turning off the ice and water didn't make a difference. It's not a subtle sound, it just bangs randomly, sometimes multiple times an hour. I can't recommend this fridge to anyone with an open floor plan that might have to hear it when not in the kitchen.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to clarify some information regarding the knocking and popping sounds your unit is producing. These sounds are normal and can come from the compressor starting or restarting, cooling parts expanding or contracting during defrost, or ice being made and dropping into the ice bin. You can find additional information in the article titled "Refrigerator - Normal Sounds and Noises Made" on the GE appliances website. GE_Appliances

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item love the space !!! Delivery was great and fast .

    I would recommend this to a friend
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