Customer Ratings & Reviews
- Model:
- PAD28BYTFS
- SKU:
- 6572190
Rating by feature
- Storage Capacity
Rating 5.0 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.9 out of 5 stars
Customers are saying
Customers are pleased with the refrigerator's design, capacity, and water dispenser. Many appreciate the convertible temperature zone and ample space. While the lighting and size receive positive feedback, some customers have noted a minor issue with the door latch. Overall, the refrigerator is well-received for its excellent performance.
This summary was generated by AI based on customer reviews.
Great Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really are pleased with the refrigerator, but not with the installation. We have features that are not working or installed properly.
I would recommend this to a friend- Cons mentioned:Door latch
So disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I fell in love with this refrigerator in the store and was so excited to receive it. Upon receiving the refrigerator i noticed a larfe dent on the bottom left door so I xalled to have it replaced two days later I recieved a new refrigerator this one was not only dented but the right door in door came open every time you pulled the handle instead of the regular door. So i called and refrigerator #3 comes also dented and the door had the same problem I called again. Refrigerator #4 cones NO dents but once again the door isnt right. Im finally so fed up it is being returned on wednesday. To say im disappointed us an understatement. Its a new modle so buy at your own risk but this has been the most frustrating experience
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for contacting us with your review and bringing this to our attention. We are sorry to hear you ran into some issues with damaged refrigerators upon delivery and do hope this has since been resolved. This is not the quality we would normally expect from our units and if you should run into any other issues please feel free to reach out to us via any of our social media pages.
GE Profile
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and great product. Don’t ask much to the Cafe.
I would recommend this to a friendReceived non-functioning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is aesthetically very nice but unfortunately it was received dead on arrival. Best Buy initiated a return order but keeps postponing pick up. They needed a person at home in a 12 hour span but as working individuals, we had to uselessly take off from work.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear about your unit being defective and that you had trouble with your pickup. We hope this has since been resolved. If you still need help regarding your pickup, please reach out to Best Buy at 800-433-5887.
Leaky fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker or water line inside fridge leaks water all over floor!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your refrigerator unit is leaking water and would like to provide some guidance to help with this. We suggest viewing an article on our website if you search for "Refrigerators - Water Leaking Onto The Floor" for troubleshooting tips. If you find that water is still leaking after troubleshooting, we recommend taking advantage of your warranty and reaching out to our Bodewell service team at the phone number 833-426-3393 so they can properly diagnose the issue.
Do not recommend best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this item and didn’t get a chance to enjoy it. Best Buy kept canceling our scheduled delivery. After 5 canceled installs we asked for our money back
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address this delivery concern, please contact the Best Buy customer service department at 1-888-237-8289 or contact your local store.
- Pros mentioned:Water dispenser
Excellent!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great. Back light is so nice. Water pitcher is great. Optional lower fridge is a must.
I would recommend this to a friend Good unit / Customer service not so much
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although it took 3 deliveries and still got one with a dent. First delivery the convertible zone did not work. Second delivery had a dent in the door. Third delivery has a dent in the door, but I thought customer service and I worked out a deal.. keep the existing unit and get a gift card.. Been over a month so I called and the gift card was cancelled. It has been resubmitted but not holding my breath. Should of just exchanged again.Customer Service for Best buy is difficult.
I would recommend this to a friend- Pros mentioned:Water dispenser
Best fridge ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is fantastic. The back lighting is awesome. French door freezer is way more convenient than a draw. Storage quantity is great. Fresh water in the door is brilliant. Love this fridge.
I would recommend this to a friend - Pros mentioned:Water dispenser
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice machine. Easy to scoop out. Love the water picture that automatically refills. Love the led lights. Its nice and bright.
I would recommend this to a friend Something you should check
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By accident i left a cup thst had been filled with ice out. After melting there was black whispy stuff in the water from the meltef ice. It was new, i had ran a buch of water through the filter, and decided to te check. Threw out that entire drawer of ice out (3 times) and still had the problem. Also the refrigerator set temp at 35 degrees, but holds at 40-41 depending on shelf. Be aware, cause your right on the cusp of safe holding temps. Im returning this
No, I would not recommend this to a friendBrand response from GE Answers
Posted .For help with this situation, please review the support article on the GE Appliances website titled: "Black Particles in Ice Cubes." If this doesn't prove helpful, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.