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Customer Ratings & Reviews

Your price for this item is $2,098.99
The comparable value price is $2,429.99

Customer reviews

Rating 4.3 out of 5 stars with 30 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers highly value the 30" Built-In Downdraft Electric Cooktop with 4 Burners for its ease of cleaning and overall performance. The cooktop's design and appearance are also appreciated by users. However, some customers have noted concerns regarding the quality of the knobs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 30 reviews
  • Rated 5 out of 5 stars

    Drop-in replacement for older Jenn-Air down drafts

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are not many options in the down-draft market. Especially in older homes with a 30" cooktop. And they cost SO MUCH more then non-fan cooktops. This replaced a Jenn-Air from the mid-90's with almost no alterations. The vent lined up nearly perfectly. However the blower on the GE is larger requiring the vent that came up from the floor to be cut down 6 inches or so. This reduced space inside the island where it was mounted - e.g. less storage space. I couldn't use the original direct-wiring and had to mount a J-box. Finding surface covers is hard because the controls are surface mounted knobs. Had to buy a big one and cut it up to get a cover for each side. Glass is a royal pain to keep clean - at least on this unit. Regular soap and water just don't cut it. We have to use a glass top cleaner. Without the covers, I'd be forever cleaning this. There is no such thing as a simple wipe-up. The supplied mounting hardware is hokey and would never work in my installation - it's an L-bracket that mounts flush with the bottom of the unit. Your mounting surface has to be the perfect thickness and have more clearance than mine did. Order the alternative mounting hardware and it's a breeze. As for function, it works really well and the fan seems stronger than the 400 CFM rating would suggest. The ganged burners and 'super boiler' are nice when you need them (think large pancake griddle & pasta boiling respectively). Skillets slide easily but not on their own. I often 'toss' food in the pan or 'flip-stir' and am very nervous the pan will either scratch the glass if not picked up, or if I lift it off the glass, will hit the glass and crack it. Flipping (if you have the knack) is often easier than stirring but I may change my ways out of sheer fear.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thank you for taking the time to share your detailed feedback on this cooktop. We sincerely apologize for any inconvenience you experienced during the installation and use of our product. We understand the challenges associated with replacing older Jenn-Air down-drafts, especially in older homes with a 30" cooktop. We regret any impact on your island storage space due to the larger blower, and we want to assure you that we are committed to incorporating your insights into future design improvements to better accommodate various kitchen setups. Your observations regarding the glass surface maintenance, cleaning process, and the need for a glass top cleaner are highly valuable. We appreciate your feedback and will explore ways to enhance the ease of maintenance in upcoming models. Additionally, your insights into the mounting hardware and surface covers will guide us in refining these aspects to ensure a smoother installation experience. On a positive note, we are pleased to hear that the cooktop's functionality and fan performance have met your expectations. Your remarks on the ganged burners and 'super boiler' feature are appreciated, and we're glad to know they contribute positively to your cooking experience. Should you have any further questions or require assistance, please don't hesitate to reach out to our dedicated customer service team. Thank you for choosing the GE Appliances, and your valuable feedback aids us in continually enhancing our products. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of cleaning, Overall performance

    Rated 4 out of 5 stars

    Adapting to existing duct work can be a challenge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooktop fit perfectly but as others have noted you have to do some duct plumping to connect the downdraft. The output is a 4 by 10 rectangular and my vent pipe and probably most other vent pipes are 6 inch round. If you, like me need to both transition from rectangular to round and also change direction it is very challenging. I didn't have the room under the cabinet to use a lot of transitions and adapters so it was challenging, Still ended up taking up a lot cabinet space with the duct work, Other than that issue, the cooktop was easy to install and works great,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. In the reviews I noticed there are a few about scratches on the face. If you simply follow the care direction on how to clean and what to and not to use when cooking, its works perfect. I love it so far! Just “ take care to take care” and it will stay beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of cleaning

    Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both appliances are well designed and are easy to use. Would purchase both again in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good upgrade

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing an old, old Jennair downdraft cooktop so I didn't have a lot of choices for installation but this fit exactly right and was very much an upgrade. Remember buying a downdraft that you are buying the oven and vent in one so prices are higher than other cooktops of course. It comes with lots of warnings about not working with older style cookware but it's been fine for me thus far. I like the varied options on how it heats up--especially the one that you can set to "melt" making it so much easier to melt some butter without worrying about it starting to burn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cooktop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, easy to install, and great look. It enhanced our recently painted kitchen and cabinets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it! :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Downdraft was our only option and we have reduced cooking odors dramatically. Very happy we opted for this version. I like the knobs instead of touch. Install is what it will be depending on doing it yourself and location of the vent underneath. Ours was tough but well worth it doing it on our own.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of cleaning

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice stove top. It replaced the one I have that got broken. Very easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cooktop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new cooktop! The installation is a little tricky since we have never installed one with the downdraft vent. This was great option instead of installing an overhead vent over the island

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    GE Profile - 30 " Cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are learning to use and enjoying our new glass stove top. It's a new up-to-date style for us, so we do have somewhat of a learning curve. We look forward to many years of cooking with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks so good on our island and working great!! Really like the "speed boil" option!!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your enthusiastic recommendation! We’re thrilled to hear that your cooktop not only looks great on your island but is also performing well—especially with the help of the Power Boil elements. GE_Appliances

  • Rated 5 out of 5 stars

    Replacement cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooktop is just what we have been looking for. The Best Buy associate, Taylor, was incredibly helpful in finding this product. He was knowledgeable and professional. Our next appliance purchase will be made with his help.

    I would recommend this to a friend
  • Pros mentioned:
    Looks

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great ,right now is in my winter home in the caribbean being installed on my redone kitchen, now buying the wall oven , microwave built in to match

    I would recommend this to a friend
  • Cons mentioned:
    Knob quality

    Rated 5 out of 5 stars

    very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had it for about a month now. I love the powerful exhaust vent. The house doesn't smell of oil anymore. The center knob controls are hard to clean though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it looks beautiful and it works excellent the personnel at the store was very helpful and I received my product very quickly

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled you’re loving your cooktop! We’re also glad to hear you had a positive service experience and received your product promptly; if you’d like to share your feedback with Best Buy’s Customer Service, you can reach out to them at 1 (888) 237-8289. GE_Appliances

  • Rated 5 out of 5 stars

    Electric cooktop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like the old one did. Very nice. Would have preferred white to match our other appliances but the black one works as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    glass cook top with vent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have to make sure the size of the opening is just right, Difficult to install otherwise. Wiring was not bad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of cleaning

    Rated 5 out of 5 stars

    GE Cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy installation if replacing the same size; however, I would suggest getting Best Buy to install, especially with ductwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new cooktop is fast at heating up and the downdraft pulls quite a bit smoke. I also like the bridge function is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New cook top, replaced old one. Seems to work very well so far.

    I would recommend this to a friend
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