Customer Ratings & Reviews
- Model:
- PP9830DRBB
- SKU:
- 6522400
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 30" Built-In Downdraft Electric Cooktop with 4 Burners for its ease of cleaning and overall performance. The cooktop's design and appearance are also appreciated by users. However, some customers have noted concerns regarding the quality of the knobs.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of cleaning
love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this cooktop. Great replacement for our gas cooktop. heats fast, easy to clean, fan has 3 speeds, the 4 cooking units are ample space for any meal.
I would recommend this to a friendBrand response from GE Answers
Posted .We're happy to hear you're enjoying your cooktop. We strive to meet the needs of our consumers, and always appreciate hearing we've succeeded. We're confident this cooktop will continue to be an asset in your kitchen for many years. Thank you for choosing GE Appliances for your home!
- Pros mentioned:Overall performance
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it it looks beautiful and it works excellent the personnel at the store was very helpful and I received my product very quickly
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled you’re loving your cooktop! We’re also glad to hear you had a positive service experience and received your product promptly; if you’d like to share your feedback with Best Buy’s Customer Service, you can reach out to them at 1 (888) 237-8289.
- Pros mentioned:Looks
Just what I wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great ,right now is in my winter home in the caribbean being installed on my redone kitchen, now buying the wall oven , microwave built in to match
I would recommend this to a friend Electric cooktop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just like the old one did. Very nice. Would have preferred white to match our other appliances but the black one works as well.
I would recommend this to a friend- Cons mentioned:Knob quality
very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had it for about a month now. I love the powerful exhaust vent. The house doesn't smell of oil anymore. The center knob controls are hard to clean though.
I would recommend this to a friend - Pros mentioned:Ease of cleaning
GE Cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Easy installation if replacing the same size; however, I would suggest getting Best Buy to install, especially with ductwork.
I would recommend this to a friend GE Cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new cooktop is fast at heating up and the downdraft pulls quite a bit smoke. I also like the bridge function is a nice feature.
I would recommend this to a friend- Pros mentioned:Overall performance
New Cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New cook top, replaced old one. Seems to work very well so far.
I would recommend this to a friend - Pros mentioned:Ease of cleaning
GE downdraft
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and clean. It is an upgrade from the one we had before. very happy
I would recommend this to a friend - Pros mentioned:Looks
Looks good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good. Have been waiting for it. Installation was also well done. The contractor was great.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for taking the time to write a review! We appreciate you for choosing GE Appliances, and hope you have a great day! - Don@GEA
- Pros mentioned:Ease of cleaning
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is easy to use and clean and seems to of good quality
I would recommend this to a friend Cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works so much better than my old cooktop. Everything heats more quickly. A little hard to clean and looking shiny, but overall pleased.
I would recommend this to a friend- Pros mentioned:Overall performance
Don’t let Best Buy install anything
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product has been fine. The installation experience has been terrible, the worst.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear that you're enjoying your new cooktop. To best address your installation experience, we encourage you to reach out to Best Buy directly for assistance by calling: 1-800-433-5887. -Don@GEAppliances
MR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service as Best buy is always great and their produst as well
I would recommend this to a friendGreat customer service!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales rep was extremely knowledgeable, friendly, and accommodating. It was the easiest buying experience and I will shop there for appliances in the future!
I would recommend this to a friendBrand response from GE Answers
Posted .We’re so glad to hear you had an excellent buying experience! If you’d like to share your positive feedback with Best Buy, their customer service can be reached at 1 (888) 237-8289.
Return of Incorrect cooktop purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Return was easy and fast through the phone representative
I would recommend this to a friendStove Top Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeds our needs! Very pleased with order,installation and followups. The entire process was seamless.
I would recommend this to a friendGE Profile - 30" Built-In Downdraft Electric Cook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent item: GE Profile - 30" Built-In Downdraft Electric Cook
No, I would not recommend this to a friendGreat features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this new stove top. It has some very unique features.
I would recommend this to a friend- Cons mentioned:Knob quality
Downdraft open range issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The knob came broken and needs replacement. Having a lot of issue getting uninstalled and replaced
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Greetings - We're sorry to hear about the issues you're facing with your cooktop. It's frustrating to encounter problems with the installation and have a broken knob upon delivery. Your satisfaction is important to us, and we understand the inconvenience this has caused. We strongly encourage you to contact our GE Appliances Consumer Service at 1-800-432-2737. One of our great technicians would be happy to get this knob replaced. We look forward to assisting you soon. -Kacie@GEAppliances
