Customer Ratings & Reviews
- Model:
- PP9830SRSS
- SKU:
- 6522401
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 30" Built-In Downdraft Electric Cooktop with 4 Burners for its ease of cleaning and overall performance. The cooktop's design and appearance are also appreciated by users. However, some customers have noted concerns regarding the quality of the knobs.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Highly recommend!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks so good on our island and working great!! Really like the "speed boil" option!!!
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your enthusiastic recommendation! We’re thrilled to hear that your cooktop not only looks great on your island but is also performing well—especially with the help of the Power Boil elements.
- Pros mentioned:Ease of cleaning
love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this cooktop. Great replacement for our gas cooktop. heats fast, easy to clean, fan has 3 speeds, the 4 cooking units are ample space for any meal.
I would recommend this to a friendBrand response from GE Answers
Posted .We're happy to hear you're enjoying your cooktop. We strive to meet the needs of our consumers, and always appreciate hearing we've succeeded. We're confident this cooktop will continue to be an asset in your kitchen for many years. Thank you for choosing GE Appliances for your home!
Replacement cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cooktop is just what we have been looking for. The Best Buy associate, Taylor, was incredibly helpful in finding this product. He was knowledgeable and professional. Our next appliance purchase will be made with his help.
I would recommend this to a friend- Pros mentioned:Looks
Just what I wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great ,right now is in my winter home in the caribbean being installed on my redone kitchen, now buying the wall oven , microwave built in to match
I would recommend this to a friend - Cons mentioned:Knob quality
very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had it for about a month now. I love the powerful exhaust vent. The house doesn't smell of oil anymore. The center knob controls are hard to clean though.
I would recommend this to a friend - Pros mentioned:Overall performance
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it it looks beautiful and it works excellent the personnel at the store was very helpful and I received my product very quickly
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled you’re loving your cooktop! We’re also glad to hear you had a positive service experience and received your product promptly; if you’d like to share your feedback with Best Buy’s Customer Service, you can reach out to them at 1 (888) 237-8289.
Electric cooktop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just like the old one did. Very nice. Would have preferred white to match our other appliances but the black one works as well.
I would recommend this to a friendglass cook top with vent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have to make sure the size of the opening is just right, Difficult to install otherwise. Wiring was not bad
I would recommend this to a friend- Pros mentioned:Ease of cleaning
GE Cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Easy installation if replacing the same size; however, I would suggest getting Best Buy to install, especially with ductwork.
I would recommend this to a friend GE Cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new cooktop is fast at heating up and the downdraft pulls quite a bit smoke. I also like the bridge function is a nice feature.
I would recommend this to a friend- Pros mentioned:Overall performance
New Cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New cook top, replaced old one. Seems to work very well so far.
I would recommend this to a friend - Pros mentioned:Ease of cleaning
GE downdraft
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and clean. It is an upgrade from the one we had before. very happy
I would recommend this to a friend - Pros mentioned:Looks
Looks good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good. Have been waiting for it. Installation was also well done. The contractor was great.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for taking the time to write a review! We appreciate you for choosing GE Appliances, and hope you have a great day! - Don@GEA
- Pros mentioned:Ease of cleaning
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is easy to use and clean and seems to of good quality
I would recommend this to a friend Cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works so much better than my old cooktop. Everything heats more quickly. A little hard to clean and looking shiny, but overall pleased.
I would recommend this to a friendGreat customer service!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales rep was extremely knowledgeable, friendly, and accommodating. It was the easiest buying experience and I will shop there for appliances in the future!
I would recommend this to a friendBrand response from GE Answers
Posted .We’re so glad to hear you had an excellent buying experience! If you’d like to share your positive feedback with Best Buy, their customer service can be reached at 1 (888) 237-8289.
MR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service as Best buy is always great and their produst as well
I would recommend this to a friendReturn of Incorrect cooktop purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Return was easy and fast through the phone representative
I would recommend this to a friendStove Top Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeds our needs! Very pleased with order,installation and followups. The entire process was seamless.
I would recommend this to a friend- Pros mentioned:Overall performance
Don’t let Best Buy install anything
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product has been fine. The installation experience has been terrible, the worst.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear that you're enjoying your new cooktop. To best address your installation experience, we encourage you to reach out to Best Buy directly for assistance by calling: 1-800-433-5887. -Don@GEAppliances
