Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $2,098.99

Customer reviews

Rating 4.4 out of 5 stars with 62 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 62 reviews
  • Rated 5 out of 5 stars

    Great for cooking all types of food

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooktop works great. Install was pretty easy (just make sure your opening is the right size). The stove operates great. From start to hot is amazingly fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first day today for dinner and so far so good. The prep team and installation team were terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Induction cooktop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooktop works as advertised. Really like the built in controls. So far really happy with induction cooktop features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new induction stove top

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works and cooks a lot faster, my wife is very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooking just got easier and quicker! Really great product, boils water/soups in less than a minute, easy to use. Love the ability to sync the burners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the wait

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we waited 5 months to receive our item it was well worth the wait.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cooktop very good, but experience bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first cooktop as recommended by Bestbuy specialist did not fit cutout. Needed to order second cooktop, wait some more to have it installed again. Overall, we were without stove for almost 2 months because of specialist error. Do your own research on what cooktop will fit your cutout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cook top

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the few models with large burner in right side great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cooktop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy again.... back order from GE For 3 months sucked though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Had to figure out what pots and pans still worked and which i had to get rid of but once I did all was GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I expected

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Much better than electric stove top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for our kitchen.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and replaced prior cook top in existing opening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Stove top

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best option if you do not have a gas top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The latest in cooking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biz was extremely helpful. Made my shopping experience very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    looks great ,works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this make and brand after reseaching on line. This unit has a 4.7 point rating out of 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cooktop - induction is amazing and it’s easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beyond disappointing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This induction stove top is the worst purchase I’ve ever made. Started off with one burner not working properly the geek squad coming out to “repair it“ they ended up damaging the whole range. Stay clear of this way to expensive to have worked less then a year !

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - we're very sorry to hear that your cooktop is not working as expected. We know this is very inconvenient, and we completely understand your frustration. -- Please send us a private message on social media with your full model and serial numbers, alongside a copy of this review so we can learn more about this situation. -- We hope to hear from you soon. Take care. - Pablo@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Defective model as since been discontinued!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a few months. Will not replace! Only will repair. Defective model as since been discontinued!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your feedback. We are sorry to hear that you are having some issues with your induction cooktop not working after just a few months and understand the dissapointment. We always strive to providing solutions for our customers and if we could get some additional information, we would like the opportunity to help resolve any concerns you may have. If you could please reach out to us via private message on social media, we would be happy to help! Let us know if you need anything else. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Easy cleaning, Heats quickly, Induction

    Rated 5 out of 5 stars

    Nice, modern cooktop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New purchase so no long-term experience yet. This cooktop was installed to replace an older GE Profile Calrod coil cooktop with traditional cooker bowls. As a smooth top unit, it has all the expected aesthetic benefits: less cluttered and much easier to clean. Cooking is easy. The controls are intuiitive. There are power settings and a warning light when an element area is hot (induction tops do get hot, but from downward conduction from the heating cookware on the cooktop, not from radiant heating from below. Heating at maximum power is very efficient: 3 quarts of cold water coming to a boil in 90 seconds, which is faster even than a microwave. You need cookware that is at least partially steel (All Clad with aluminum and/or copper layers works well too). For the most part, it fit reasonably well into the existing countertop cutout (one screw had to be replaced with a lower profile screw and the electric cable gooseneck exits the case further forward than did on the older unit, requiring a small cutout in the back panel of one under-counter drawer box.) This is definitiely an upgrade to an old-type coil cooktop unit and probably would be also to a radiant smoothtop, although I bypassed that type and went to induction.

    I would recommend this to a friend
  • Cons mentioned:
    Burner output, Customer service

    Rated 2 out of 5 stars

    Best Buyer Beware - GE Induction Cooktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a GE Profile Induction Cooktop (P/N PHP9030SJSS) from Best Buy. Although the price was significantly higher for this technology we made the switch. We realized within the warranty period that the large right-side burner was not boiling water quickly compared to the smaller watt burners; in fact water boiled on the large burner never really came up to a "rapid boil". I retrieved my Stop Watch and Cooking Thermometer and developed a test to demonstrate the short comings of the 3700 watt burner. I have determined through testing, the 3700 Watt burner has the same output, or less, than the 1800 watt burner! After 4 visits from GE technical support including a burner swap, there was no measurable change in the performance of the large burner. The on-site service rep was professional and witnessed the low output of the burner. I did provide a video to GE with and overview of the shortcomings: https://www.youtube.com/watch?v=2B0xmIJM5II Jessica from GE Customer Relations has stated the equipment is “Working as designed”. I find it hard to believe, the engineering team from GE would put this inferior product on the market with this performance problem. I am very disappointed with GE Customer Relations and their attempt to push this issue to the side. I do not recommend this product.

    No, I would not recommend this to a friend