Customer Ratings & Reviews
- Model:
- PHP9036STSS
- SKU:
- 6527502
to a friend
Not good for us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cooktop does not fit the countertop opening and leaves a space in the back. It is going back when new is received. note that it is not easy to adjust the temperature to low boil and simmer, requires trial and error.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your feedback on this cooktop. While we regret that it did not fit your countertop opening, we are glad you were able to get a new unit. We always appreciate the opportunity to improve and will share your experience with the temperature adjustment with low, boil, and simmer with our team for future consideration.
Works well
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first induction over top and we are impressed with it. Boils water faster, is not hot when touched, has safty protocol to turn its self off if the pot is no longer on it. A few minor things we dont like- the large cooking area wont turn on if the pot is not big enough (minor inconvenience and not sure why the built it that way). Overall we enjoy it and would purchase again.
I would recommend this to a friendDon’t waste your time with this
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the worst. Induction is all about fast boiling, and responsiveness. I tried boiling a pot of soup and it took 20 minutes, and never really reached “high” boil. We’ve had induction before, so we know what it’s supposed to do. I feel bad for people who never had induction and think this is normal.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Be sure to use pans that are recommended for induction, have flat bottoms and match the size of the surface elements. We recommend you review the "Choosing The Correct Cookware To Use" section on pages 15-16 of the Owner's Manual. If this doesn't prove helpful, please follow the suggestions in the "Electric Range & Cooktop - Induction Burners Not Working or Flashing Power Level" support article on GE Appliances website.
GE Induction Cooktop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thru no fault of Bestbuy, I have already had to have this cooktop replaced by GE but the replacement one they sent is doing the same thing the 1st. One did. It shuts off randomly and you have to reset the breaker to get it to turn back on.
No, I would not recommend this to a friendLove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product so far. Easy to use and looks great in my kitchen.
I would recommend this to a friendBad product out of the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I looked up on YouTube the reviews and it said this stove is nothing but problems after I purchased it the installers installed it and it didn’t work when they were here. They said I had the wrong pans. I bought inductor pans and it still doesn’t work. it turns on it shuts off. Best Buy is now replacing it with a different brand
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there - We apologize for the inconvenience you've experienced with your cooktop. It's disheartening to hear that the product did not work properly even after installation. We appreciate your feedback, and we understand the need for a resolution. If you have any further concerns or if there's anything else we can assist you with, please feel free to reach out to us on social media. We wish you all the best moving forward. -Kacie@GEAppliances
Better than gas!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works incredibly ... fast and temperature sensitive
I would recommend this to a friendSuperb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stovetop quality is excellent and expected for being a GE profile series item. It works exactly as intended. It is an induction stovetop which means it needs special pots/pans mainly made of iron or steel to work.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and are so happy to hear you are pleased with your new Induction Cooktop. This is a great model! Induction cooking uses a high-frequency induction coil below the cooktop's smooth surface that heats the cookware by a magnetic field rather than using open flames like a gas cooktop or heated coils like an electric cooktop. Induction cooking is the only cooking method that directly uses the cookware as a part of the cooking system. If you have any questions about your new Induction cooktop, please let us know. We are happy to help! Joyce@GEA
Expensive Repair After Less Than 2 Years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a GE induction cooktop for $2,400, expecting a high-quality, long-lasting appliance. Unfortunately, it stopped working in less than two years. Thankfully, I had purchased the extended warranty—without it, I would have had to pay $1,700 just to replace the electronics. We initially bought this cooktop to reduce our gas usage, especially since we have solar power. While it worked, we were happy with its performance. However, the fact that it failed so quickly is extremely disappointing. I assumed these were built to last, but this experience makes me seriously question GE’s quality and design. If I hadn’t had the extended warranty, I would have pursued legal action to demand a replacement or a refund. A premium appliance at this price point should last much longer. This is unacceptable.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your experience and feedback. We understand your concerns about durability and quality, and we’re glad to hear the extended warranty was helpful. Your input will be shared with our product team as they work to enhance the reliability of our appliances. Lauren@GEAppliances
