Customer Ratings & Reviews
- Model:
- PEP9036DTBB
- SKU:
- 6527495
to a friend
Customers are saying
Customers are satisfied with the easy-to-clean feature of the 36" Electric Built In Cooktop. One customer mentioned how wonderful and easier it is to clean with the touch screen.
This summary was generated by AI based on customer reviews.
Induction stovetop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like how it looks. Easy to clean. Best buy is taking too long to install it.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave your feedback. So happy to hear that you are satisfied with your new cooktop and it’s working great for you! We love passing this type of feedback along to our design team and engineers as it helps motivate and let us know we are on the right track to providing great products for our customers. If you need anything else in the future, please let us know. Take care! Dianna@GEA
SandyL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful and so much easier to clean with the touch screen! Installers were top notch! Polite and efficient and my cherry counter tops are intact!
I would recommend this to a friendProfile cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cooktop! Matches my existing appliances. Easy to use and learn
I would recommend this to a friendDependable unit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit never failed in 2 years of solid use keep temperature steady
I would recommend this to a friendNew stove Tul
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. Another satisfied, GE customer.
I would recommend this to a friendAwesome stove top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very happy with the product. It’s been a nice addition to our kitchen.
No, I would not recommend this to a friendCracked in Half Within Less Than 6 Months of Use
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item in May; it is December. We were using this item this morning to fry eggs. After cooking, I removed the pan from the stove and walked away. I heard a "pop" and noticed that the cooktop had cracked in half. When I called GE, the rep was rude and immediately indicated that it will likely not be covered by the one-year warranty. For example, if there is any "spillage" - this is not covered. Again, I was cooking eggs and there was not spillage.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We're terribly sorry to hear that your cooktop cracked. This is not what we want you to experience. We recommend taking advantage of your warranty by calling our GE Appliances Consumer Services at 1-877-959-8688 (Monday - Friday: 9 a.m. - 7 p.m. ET, Saturday - Sunday: Closed). We truly apologize for all the inconvenience and for the less than satisfactory experience you had with our representative. Reach out if you have any questions or need additional assistance. We're happy to help you! Julia@GEAppliances
