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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 314 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, ease of use, and large capacity. Many appreciate its ease of operation and the spaciousness it offers for laundry. However, some customers note that the washer can be noisy and that the spin cycle and balance could be improved. Issues with drainage have also been reported by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 314 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in every way. Makes me want to wash clothes just because.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer broke at a particularly bad time, and we were lucky to find this one at such a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, quiet and efficient. Pleased with the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this GE Top Load washer. It comes way a big Agitator for bigger loads of clothes.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    My appliance experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried purchasing this item in January was out dated to May Chose the LG after being told about it good points, the LG washer has click like sound as it change its point of rinses and washing speed from time to time have had it switched out was trying to check on GE as it would be delivery 5 days, before delivery, went unavailable with no future date, ended up with LG set, paid for a dryer kit delivery guys did not install. Still not quiet clear of what my total bill is

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are very sorry to hear you couldn't get our GE Washer. We can understand your disappointment and frustration and hope your new washer works well for you for many years. Please let us know if you need any new GE Appliances in the future, we'd love for you to be a part of our appliance family. If you have any questions, let us know. We are here to help! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with interesting dispensing tray, even has one for tide pods which was cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap & easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use less water now with each load. I don't have to worry about is thing on large load or sm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, easy to use, definitely recommend to buy. Good price as well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there! Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your washer. Your review means a lot to us and lets us know we are on the right track of providing affordable and easy to use products like this washer unit. We appreciate you being a valued GE Appliances customer. If there is anything else you need, please let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 2 out of 5 stars

    Angry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged first delivery…. Damaged the second delivery… damaged third time too… don’t recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great But

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greater Buy! Beautiful, modern look. I have no complaints.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey,

      We're pleased to hear that you are happy with your incredible washer. This is quickly becoming one of our top models consumers want and we're glad you get to experience it. Let us know if there's anything you need. Best wishes! Mike@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dryer. Is the first washer i have got from bestbuy and will buy the dryer next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product exceeds all expectations we had for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has really exceeded my expectations and we are very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and big water saver a lot of room to do big loads

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to leave us your feedback. We are happy that your new GEA washer is saving you money as well as providing that added convenience for you and your family. We hope you continue to enjoy it for many years to come! If there is anything else we can help with in the future please let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the programming capability. So easy to use and time saving.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GE Profile washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer cannot be loaded with large or medium loads. The tub will spin out of control and bounce against the walls. This after 1 year of use. Techs told us this is a common issue for this model

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Our apologies that your washer is getting out of balance frequently, as we can certainly understand how disappointing that is and why you’d like some clarification on that. The best way to prevent your washer from getting out of balance is proper loading and sorting of loads. For tips to improve these issues, see page 18 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. If the issue persists, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issue the first day I purchased it was great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer but would not buy from Best Buy again.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - we appreciate you taking the time to write a review. Our apologies that you did not have the experience you were hoping for with Best Buy, but we’re happy to see that you’re loving your new washer. We hope it become a favorite in your laundry space for many years and please feel free to reach out anytime if there is anything we can assist with. All the best! Lauren@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this washer, it's been great with the matching dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it for a 3 weeks now. So far so good. I’ll update my review soon.

    I would recommend this to a friend