Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $729.99
The comparable value price is $949.99

Customer reviews

Rating 4.3 out of 5 stars with 365 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, ease of use, and large capacity. Many appreciate its ease of operation and the spaciousness it offers for laundry. However, some customers note that the washer can be noisy and that the spin cycle and balance could be improved. Issues with drainage have also been reported by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 365 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washing machine for short people!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washing machine. The front edge sits lower than other machines we've had, which makes it easier for short people. But the volume of laundry is still huge. The controls are intuitive and install by Geek Squad was super smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep Fill-Max Spin

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine! I really like the deep fill setting and max spin. With the max spin my clothes are almost dry when I take them out. Less dryer time and saves money.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    1 yr purchase

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design. I'm a little unhappy with the constant rumble. I have to wash my comforters twice. Other than that, the product is ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Try It Again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought 1st one August 2023 and December 2024 the control board went completely out with my clothes locked inside of the washer. Home warranty replaced it. I’m trying it again LOL SMH

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    It washes.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Make sure machine is completely level, or else it will bang. Took several tries but it is now perfectly level. It's pretty loud too but my laundry room is far away in my house so it doesn't effect me.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are enjoying it. We are glad that the leveling on the unit was also resolved and you and your family can enjoy using it for many years! Please let us know if you need anything else in the future. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Too new to rate a five

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 weeks of usage so far so good. Company should wait to ask for reviews at least a mongh of usage for time to really use products thing do not always go wrong within first usage.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE Profile Top Load Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery went great, the driver installed the new washer and took out the old one. He gave me information and instruction and he did all of this in a reasonable amount of time. We are very pleased with our new washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is great and works like it’s supposed to. It’s not WiFi compatible like the washer and you have to purchase a separate connector which isn’t known until after purchase which was another disappointment

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to share your feedback. We appreciate you choosing GE Profile for your home! -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought this washer to go along with the matching dryer. We are pleased overall with the easy of use and value of the washing machine.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you choosing GE Appliances for your home and taking the time to leave this review. We’re happy you’re pleased with washing machine and are always here should you have any questions. Have a wonderful day – Gina@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works great. We didn’t have any issues for past 2 months

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far, so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the washing machine. Its not as quiet as I thought it would be but other than thats its been working pretty good. I also like how deep/big it is which makes fitting larger loads easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the large tub and that the agitater can be removed for larger items!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Efficient. Does a great job! Colors were perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I love my new diamond gray washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washing machine. The color is beautiful. Diamond gray works perfect sound less and I would recommend this to friends and family. Got it on sale price great product for gifts.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for taking the time to share your insight about your beautiful GE Profile washer. We're ecstatic to hear that you're loving your new unit. Thanks for your time, and we hope you have a great day! Kind regards. – Don@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Big Ol huge washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great washer. The tub is huge much bigger than our old samsung. really quite. easy to clean and put the soap in. Can do a lot of clothes at a time.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little noisey but clothes come out clean and fresh.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If you find that your unit is noisy, please ensure the unit is properly leveled by checking the leveling legs. You can adjust all four leveling legs until the washer is level left-to-right and front-to-back. GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not so excellent out of the box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The out of the box claimed in excellent condition but has a large dent on the right side, that when it is in heavy spin causes it to pop and makes a huge noise. Other than that it washes great, easy to use and i love the compartment to put my pods and fabric softner in. Keeps it clean.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're happy to hear that you're loving the performance and features that your new smart washer offers! Thanks for the feedback about the noise level during spin cycle, that we'll be sure to forward to our product development team. We appreciate you being part of the Profile family! Take care. -Don@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    LOUD

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is really really LOUD, especially during the rinse cycle. It sound like to motor is having a hard time.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for your feedback. We are sorry your new washer is really loud. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can reach our scheduling department at 1-800-432-2737. We apologize for any inconvenience it has caused. Olga@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Description

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too deep, but it works wonderfully. I have to get a stool to reach the bottom. LOL

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear the washer is working wonderfully for you, and we appreciate you sharing your experience with the depth. Your feedback will be shared with our team, and we're confident the washer will continue to work well for you for a long time to come! GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Went back to the agitator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a Whirlpool washer without an agitator a few years ago, I decided to purchase a GE with the agitator. What a difference it makes! Clothes are much cleaner. I made the right choice.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there-We appreciate you being a valued GE Appliances customer and we thank you for your feedback. We are glad to hear that you are happy with your top load washer and that its meeting expectations! We are confident that you will continue to have a good experience with this unit. If you need anything else please let us know. Take care! Dianna@GEA GE_Appliances

Sponsored