Customer Ratings & Reviews
- Model:
- PTW605BPRDG
- SKU:
- 6472682
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, ease of use, and large capacity. Many appreciate its ease of operation and the spaciousness it offers for laundry. However, some customers note that the washer can be noisy and that the spin cycle and balance could be improved. Issues with drainage have also been reported by a few users.
This summary was generated by AI based on customer reviews.
Drainage issues TWICE already
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have owned this washing machine for less than one year, currently on my second service call for this unit, not draining water. Started a normal load in the water does not drain from the tub leaving my clothes, soaking wet. Had to hand wring every piece of clothing and place in the bathtub while I weekday for a technician to come. GE does not want to take responsibility and replace the unit. They are basically forcing me to have them repair it until the manufacturer warranty expires that I’m out of luck. Best Buy does not want to offer any help either. Next time, I am not only NOT buying a GE, but I’m also not buying it from Best Buy Stand by the products you sell, and find solutions. That is how you will retain customers.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We truly apologize for the experience you're having with the washer. We're confident the Bodewell technician will provide the best solution possible. If you have any questions after your service appointment, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit. We hope you allow us to work hard to earn your trust again. -Don@GEAppliances
- Pros mentioned:Capacity
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great space, the Wi-Fi connection makes it really easy to not forget about your laundry!!
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - We appreciate you taking the time to give us your feedback on this wonderful washer. We're thrilled to hear you're enjoying the ease and convenience this unit bring to your laundry routine. We're confident you'll continue to enjoy this washer for many years. Thank you for choosing GE Appliances for your home! Take care. Julia@GEAppliances
Description
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too deep, but it works wonderfully. I have to get a stool to reach the bottom. LOL
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear the washer is working wonderfully for you, and we appreciate you sharing your experience with the depth. Your feedback will be shared with our team, and we're confident the washer will continue to work well for you for a long time to come!
- Pros mentioned:Cleaning performance
GE washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Bluetooth options. Very quite and great quality washing of all types of washes
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for being a valued GE appliance customer and taking the time to leave your feedback! That means a lot to us as we strive to make quality products that are convenient and are going to help make customers like you happy. We hope you continue to enjoy using your washer and if you need anything else in the future, please let us know. All the best! Dianna@GEA
- Cons mentioned:Noise level
Review on washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes a weird noise, clothes comes out very wrinkled and i feel even if you put it in to for more water its is not enough water to cover the clothes
I would recommend this to a friend - Pros mentioned:Cleaning performance
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works wonderful. I would definitely recommend y’all to get one
I would recommend this to a friend - Pros mentioned:Ease of use
Great buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Makes life simple. Love this new purchase I would def recommend
I would recommend this to a friend - Pros mentioned:Ease of use
Easy and nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its easy and fast i like it. I would recommended to other people, plus u dont have to be in front of it to handle it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - thanks for writing a review on your beautiful, new GE Profile Smart Washer! We’re glad that you’re finding it user-friendly and that you’re taking advantage of the great Smart Features with the SmartHQ App. Thank you so much for your recommendation and for being a part of the GE Family! Please feel free to reach out anytime if there is anything we can assist with. Have a wonderful day. Lauren@GEA
- Pros mentioned:Ease of use
Family New Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves it. It's really easy to use it washes fast beautiful color
I would recommend this to a friend - Pros mentioned:Ease of use
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with purchase. Easy to use and clean clothes very well.
I would recommend this to a friend - Pros mentioned:Capacity
Big loads!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It has a great amount it can wash and that helps so much with finishing laundry faster.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and are so happy to hear you are loving it! This is such a beautiful washer with amazing features! The Antimicrobial protection is built into key washer components to help prevent odor-causing bacteria in areas like the tub, dispenser drawer and drain hose. This is an added bonus and we know you will appreciate it! Please let us know if you have any questions in the future, we are here for you. Joyce@GEA
- Pros mentioned:Capacity
Best Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Obsessed with this brand and this washer! Does a wonderful job and fits a good amount of items.
I would recommend this to a friend - Pros mentioned:Ease of use
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All cycles are easy to use. I like the no slam top lid. It should save wear and tear on that lid.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to leave your review. We are glad that you are enjoying the features on your new washer unit. It’s great to hear that it accommodates all the different load sizes and provides you with that added convenience. We hope you continue to enjoy your unit and if there is anything else we can help with in the future please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Color
Set
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is what drew me towards this set. Once I started using was happy with my decision.
I would recommend this to a friend - Pros mentioned:Cleaning performance
new washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good! Works great. Every thing gets clean and smells good.
I would recommend this to a friend - Pros mentioned:Capacity
GE washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s definitely a step up from the stacked washer and dryer I had. Great for larger loads.
I would recommend this to a friend - Pros mentioned:Capacity
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really spacious inside. It uses lets water than normal washers. Its really nice .
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase, this is a wonderful washer. I will recommend this washer to everyone.
I would recommend this to a friend - Pros mentioned:Capacity
Love my new washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Holds lots! Love the technology! I can actually communicate with my washer with my phone!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello,
This is certainly an awesome washer to have! Isn't controlling it from your phone so cool? We're glad to see how happy you are with your washer. Let us know if there's anything you need. Have a great day! Mike@GEA
- Pros mentioned:Capacity
washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has a lot of room in it and looks really nice
I would recommend this to a friend
