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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $949.99

Customer reviews

Rating 4.3 out of 5 stars with 365 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, ease of use, and large capacity. Many appreciate its ease of operation and the spaciousness it offers for laundry. However, some customers note that the washer can be noisy and that the spin cycle and balance could be improved. Issues with drainage have also been reported by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 365 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Louder than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a louder than normal washer. Every time it begins to spin it locks the lid which isn't a quiet action.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Our new wading machine is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new washer is so efficient and has so many washing cycles that are important to us!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge washer, and it really works well. I love the see thru lid. Very easy to operate and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. Delivery drivers found a dent in the rear panel, they notified me and best buy gave me compensation for it. They didn't have to point it out, and I may not have noticed. Very satisfied.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - we appreciate you writing a review. It’s great to hear that your beautiful, new GE Profile Smart Washer is working well and that you are very satisfied with your purchase! We hope that it continues to impress you for many years and feel free to reach out anytime if you need anything, we’re always available to help. Have a wonderful day! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes little noise. It is easy to deal with. It allow you to download an app from where you can control it. You can only fill it with close half way or it will not wash it well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate you taking the time to send us your feedback. We are happy that overall, you are enjoying your washer unit. Your feedback means a lot to us so we will definitely pass along your suggestions on the unit to our design teams, as we always look for ways to improve on future builds. If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Description

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too deep, but it works wonderfully. I have to get a stool to reach the bottom. LOL

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear the washer is working wonderfully for you, and we appreciate you sharing your experience with the depth. Your feedback will be shared with our team, and we're confident the washer will continue to work well for you for a long time to come! GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in tandem with matching dryer. Noisier than our last washer but it states so in instructions manual has more bells than our last one did so makes it a bit of fun to experiment with it

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review, it means a lot to us and we appreciate you being a valued GEA customer. We hope you continue to like your washer and its features and that it becomes a great addition to your laundry space. As for the noise of the unit, we will pass this along to our engineers and design teams to use for any changes or improvements on future builds. So, we really appreciate you bringing that to our attention. Please let us know if we can help with anything else you may need in the future. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good laundry machine. Now buying the dryer. Is a good size .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent, with very low noise. Peace of mind. Spacious.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Congratulations on your new GE Profile washer! We're happy to hear that the unit has been working excellent for you. Low noise combined with a great performance is always a superb combination for a washer. Thanks for being apart of the GE family, and hope you have a great day! All the best. - Don@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good capacity,nice cleaning of clothes.Very nice and clean clothes.Easy to put soap and Softener.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand. Everything listed as features work amazingly smooth

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase. This washer has a large capacity load. Everything also comes out so fresh and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, and price isn't to bad ,i picked up at store and hookup myself

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to share your positive feedback. We appreciate you choosing GE Appliances for your home! GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like front load washer so went with this one. Absolutely no regrets. Loads easy and easy to follow controls.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there! We're happy to hear you're enjoying your new washer. This unit was designed with comfort and ease in mind. Enjoy a large 4.9 cu. ft. capacity drum while being able to easily reach the bottom of the washer. This washer will continue to amaze you, we're confident. Thank you for taking the time to share your thoughts and for choosing GE Appliances for your home! Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE=QUALITY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had great luck and longevity with any GE appliance that I've purchased, it has very large capacity and so many bells and whistles that I haven't even tried yet, love it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very quiet, very cute and cleans and almost dries the clothes after the spin it is amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Drainage issues TWICE already

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned this washing machine for less than one year, currently on my second service call for this unit, not draining water. Started a normal load in the water does not drain from the tub leaving my clothes, soaking wet. Had to hand wring every piece of clothing and place in the bathtub while I weekday for a technician to come. GE does not want to take responsibility and replace the unit. They are basically forcing me to have them repair it until the manufacturer warranty expires that I’m out of luck. Best Buy does not want to offer any help either. Next time, I am not only NOT buying a GE, but I’m also not buying it from Best Buy Stand by the products you sell, and find solutions. That is how you will retain customers.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We truly apologize for the experience you're having with the washer. We're confident the Bodewell technician will provide the best solution possible. If you have any questions after your service appointment, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit. We hope you allow us to work hard to earn your trust again. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Quick hook up. Works very well and obvious to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing Machine runs great and easily connects to an app and will send notifications when laundry is done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Steal Of A Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be intimidating to work but once you the hang of it, awesome buy. Can operate through app, multiple washing settings and so much more.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are also enjoying it and its features. We hope it becomes a great addition to your laundry space for many years. If there is anything else, you need in the future please let us know. All the best! Dianna@GEA GE_Appliances

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