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Customer Ratings & Reviews

Your price for this item is $679.99
The comparable value price is $859.99

Customer reviews

Rating 4.3 out of 5 stars with 365 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 365 reviews
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and it works as great as the expensive brands. Clothes smells clean the spin cycle is great clothes almost as dry some of them I just hang up and dryw right away. I will definitely purchase the same brand dryer when it's time to replace my old dryer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- Thank you for your review and being a valued GEA customer. We are happy that you are enjoying the ease of using your new smart washer unit! We hope this smart washer brings joy and convenience for you and your family for many years! Please let us know if there is anything else you need in the future. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is quiet, efficient and washes clothes well.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not as quiet as I would like but it’s okay .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. I admit I didn't know what I purchased because I was going by size needed but absolutely love it. The only thing is, there is a piece of tape that covers the part that allows the machine to register you are doing a load. The tape is on the part that goes in the slot where the lid locks.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loud GE Profile washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a noisy machine. Didn’t have this issue with my Samsung. So now I cannot do laundry late at night.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We encourage you to review the Owner's Manual for directions on how to double check to be sure your washer is level and if not how to remedy that. You will also find descriptions of the normal sounds you can expect to hear. If your washer is making sounds not listed, we encourage you to schedule a service appointment by calling our GE Appliances team of experts - Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed. -Vikki@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    TK

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re noisy noisy, noisy, noisy noisy, noisy, noisy

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It's normal for washers to produce certain sounds during operation, but excessive noise can sometimes indicate an imbalance. We recommend ensuring your washer is properly leveled to minimize vibrations and noise. When leveling a washer, make sure to level both front to back and side to side by adjusting the four leveling legs. Also note that the more the legs are extended, the shakier the washer will be during operation. GE_Appliances

  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does a good job, but not very user friendly. No operating guide supplied with the machine. Dale

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      While we're glad the washer is working well for you, we regret that you feel it isn't user friendly enough. We know it can take some time to adjust to a new appliance, and if it might help we do have a use and care manual available on our GE Appliances website. You can view that when you look up the model number and go to the product page. We hope that helps! GE_Appliances

  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would of got 5 stars but unit is a little loud but it’s washes clothes well!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the washer!! Great quality!! Better price!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance. Easy to use. Technology is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE profile washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, it has been one of the best piece of equipment in my house. Very good, it takes out all dirt leaving my clothes clean and bright.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a little louder but works great and washes a little faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Works great I really like all the features and Wi-Fi.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so glad to hear you're enjoying your washer, and appreciate its features and WiFi connectivity! We always want to provide a quality product and great experience, and we're confident the washer will serve your needs well for many years to come. GE_Appliances

  • Rated 4 out of 5 stars

    washing Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer by Fars the best one I've ever had. It is simple for my kids to use. When it's done washing the clothes they are almost dry. I love the different setting that it has.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the clothes very clean. Large loads and small loads are clean

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - thanks for taking the time to review your beautiful GE Profile Smart Washer! We’re glad that you’re enjoying your Christmas present and that it gets all load sizes clean every time. We appreciate you being a valued GEA customer and hope that it continues to impress you for many years. All the best. Lauren@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE WASHER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my washer. With again only complaint is that it gives the option to use tide pods but the technician did not recommend that I use them because of the casing of the pods. He said it builds up..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love this machine from Best Buy and very satisfied with my purchase too...it is so big and spacious inside way better than my other machine and I am saving more energy too which is a Plus For Me

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to share your review. We are so pleased to hear you are loving your new washer. This is a great model with amazing features and we are glad you are pleased with your purchase. Saving energy is on this model is also a win-win! If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Totally happy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this going on two years still operates like a new one and we wash two to three loads a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer I ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine, it’s the best one I’ve personally ever had, love the connectivity aspect through the SmartHQ app. Helps to make sure you don’t forget about you’re laundry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's perfect I recommend it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect, I recommend it the application works perfectly with the code it comes with, you can send it to work, in short, I recommend it

    I would recommend this to a friend
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