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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1629 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,629 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy but effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Berry noisy during agitation. Other than that works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love our new laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, wife loves it. It's also very quiet. Delivery was easy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a couple of weeks. Working great, the agitator cleans much better than the previous machine we had with impeller. Hopefully the tech keeps the mold-mildew out. 5 stars because it’s doing exactly what we expected and cleaning clothes that were not getting clean before we got it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    LOUDER THAN EXPECTED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st WASHER WITH NO AGITATOR...SURPRISINGLY LOUD. AND BEWARE THAT THE PAINT FINISH IS VERY DELICATE. WILL SCRATCH EASILY. AND YOU HAVE TO READ THE FINE PRINT IN THE INSTRUCTIONS TO USE THE DEEP WASH FEATURE. LONG WASH CYCLES WITH THE IMPELLER SETUP.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the "Sounds" section on pg. 24 of the Owner's Manual for a description of the sounds you may hear. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! It’s nice that it is a smart washer without breaking the bank. It’s neat that it tells you your wash will be done in 5mins & when it’s complete. I do find when it starts it’s kinda of loud when it sensing, but after it’s not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer the size is great for bulky items i plan on buying the matching Dryer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love our new washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is perfect for our family of 4. Runs quietly and efficiently. Controls are nice and intuitive and the App connection with notifications is great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Clanking noises

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the loud noises it makes but otherwise cleans good

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are delighted to hear how pleased you are with the wash performance of this Profile clothes washer. Newer model washers do make new sounds likely not heard on previously owned units. We recommend reviewing page 24 of the owner's manual for a list of normal sounds you can expect to hear. If the sounds are not described in the manual, we encourage you to call GE Appliances service at 1-800-432-2737 to schedule a service appointment to have your washer checked. We are confident our service team can help. Kind regards - Vikki@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs smooth, very good product Big enough to fit in my apartment

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer huge capacity. Easy to use, wash it all blankets ,comforters and towels.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with the GE washer we purchased. It easy to use and washes the clothes very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to get GE and get rid of LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 4 weeks ago. Great product. We had LG washer and dryer for years can't say how many times I cursed that thing. It leaked and had problem after 1 week. So glad to get the GE

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're delighted to welcome you to our GE Appliances family. You've chosen a great model that will serve you well. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Wish i woild have updated sooner. Easy to use and does an amazing job getting our clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awesome! So big and easy to use and price was great but

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So many good things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the settings are helpful. Every wash cycle is efficient and effective. Super happy. Washer is great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Best washer ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big loads this machine can handle! I can wash my king size quilt with no problems now! This machine is so easy to use! Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Price for a Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer, replaced a dying LG that was on it's last leg. The wife is not a technical wizard so it is simple for her, and she loves that. Only complaint we have is it is a little loud, but our laundry room is not near us so not an issue. Might be for someone with a smaller place. Great value, and cleans the clothes what more couldwe ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Terrific Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this very much. No complaints at all! I recommend this for anyone that needs a new washer. Easy to use and the whites turn out very white!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This is a wonderful washer model that features Adaptive Smart Technology, which enables optimization of cleaning power and fabric care within each cycle! We're thrilled to hear you're enjoying this unit, and we're confident this washer will continue to serve you well for years to come. - Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one month post-purchase, but happy with quality and quiet (much better than Samsung that broke within 4yrs and GE Profile which was ridiculously loud).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great value.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set. Very easy to operate. Great value for the price.

    I would recommend this to a friend