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Customer Ratings & Reviews

Your price for this item is $679.99
The comparable value price is $859.99

Customer reviews

Rating 4.3 out of 5 stars with 365 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 365 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey all This washer will wash large loads . Machine is a little noisy. This machine washes well. Great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Gets grease smell out of clothes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son works in a restaurant and at the end of the day, he smells like grease. He lives in an apartment and the complex has commercial washers. Those washers never got the smell out. When we bought this washer, we told him to try it, and he was so impressed that it took all the grease smell out and left his clothes smelling great. Love this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better the front loader!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price through Best Buy outlet. Been using it for a couple weeks now, does a better job on my front loader we replaced it with. Much easier to load as well. No moldy smells, like you get from the front loader. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a couple of weeks. Working great, the agitator cleans much better than the previous machine we had with impeller. Hopefully the tech keeps the mold-mildew out. 5 stars because it’s doing exactly what we expected and cleaning clothes that were not getting clean before we got it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Best washer ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big loads this machine can handle! I can wash my king size quilt with no problems now! This machine is so easy to use! Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Re-Balance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but make sure you put more than one blanket in it when you wash stuff. I had it slosh to one side and through it out of balance and it was trying to rebalance for a good 20 minutes before I caught it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're happy to hear that your washer is working well. Thanks for the feedback that we'll be sure to share with our product design team. We wish you all the best! -Don@GEA GE_Appliances

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the size and how well it cleans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a pretty heavy load, spins clothes almost dry, clothes are very clean after wash.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washing machine!!..holdsa lot of towels and big blankets..Get clothes super clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, not too loud with agitation, fills fast with the exception of efficiency mode. Only recommend using efficiency mode for very light loads, as there’s not much water dispensed in this mode.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for taking the time to share your positive experience with this washer. We're delighted to hear that this model works well and operates quietly during agitation. Your insights into the efficiency mode are particularly helpful for our community. We appreciate your recommendation to use efficiency mode for lighter loads due to the water dispensing characteristics. Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We value your satisfaction and strive to provide excellent products. Thank you for choosing GE Appliances; we look forward to continuing to meet your expectations. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Yea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer does a good job easy to use great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE WASHER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected simple to use wash options excellent

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good washer and quite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice capacity. Easy to use and quieter than expected. Not overly complex to use with dials and buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Perfect Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new washer when I moved into my new house and this one is perfect! It fits all my dog’s blankets with ease and since the drum is so large, I’m doing significantly less laundry than I used to.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washing Machine!!!! Pretty Quiet and Great doing what it’s meant to do and that’s washing clothes. The Agitator is a plus if you want clean clothes. Easy Controls with enough space for heavy loads of laundry. Also capable to link to wifi using the Smart HQ App. Overall until now Great Washing Machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice would reccomend has many options live the quick features and capacity is great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product. Leaves clothes pretty clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surprise buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well priced unit not as many bells whistles as our last kenmore and not as quite either. It works well and the spin cycle is really good helping in shortening dryer time Ut us a noise machine thou than previous machine.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and are happy to here this was priced well for you. It does have our amazing Microban Technology. This technology is built into the washer components including the gasket, dispenser and draining system. Thank you for taking the time to share your feedback. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works well. I don’t have a level floor but I have the machine as level as possible and in the spin cycle it shakes a lot causing the machine to slip and then needing adjusting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile - 4.9 Cu Ft High Efficiency Smart Top L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what the wife wanted in a washer. Has preprogramed cycles , but they can be customized. The deep fill feature is a big plus with the option to add even more water with the extra deep fill. It also has a countdown display, which is a nice feature not found on many of the new washers. Our first purchase was the Maytag Pet Smart washer. That was a big mistake. This thing beats it hands down , just like our previous GE Profile that gave out after everyday use for over 10 yrs. If this is in your budget , don't hesitate, especially with Best Buy's return policy if your not satisfied. Oh did I mention that it does an excellent job of getting out tough stains that seam to be attracted to my clothes.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings, thanks for sharing your review with us. We're pleased to hear that your beautiful GE Profile washer is working well. We strive to make sure our appliances are user friendly to ensure that our consumers have the best experience possible. If you need anything, reach out to us anytime. Best! Don@GEAppliances GE_Appliances

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