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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $859.99

Customer reviews

Rating 4.3 out of 5 stars with 365 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the washer's efficient cleaning performance, large capacity, and ease of use. However, some customers have expressed concerns about the noise level during operation. Additionally, a few customers have noted issues with the balance during cycles and the absence of a center agitator. Finally, some customers reported reliability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 365 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washing machine!!..holdsa lot of towels and big blankets..Get clothes super clean

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great value washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, not too loud with agitation, fills fast with the exception of efficiency mode. Only recommend using efficiency mode for very light loads, as there’s not much water dispensed in this mode.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for taking the time to share your positive experience with this washer. We're delighted to hear that this model works well and operates quietly during agitation. Your insights into the efficiency mode are particularly helpful for our community. We appreciate your recommendation to use efficiency mode for lighter loads due to the water dispensing characteristics. Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We value your satisfaction and strive to provide excellent products. Thank you for choosing GE Appliances; we look forward to continuing to meet your expectations. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Yea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer does a good job easy to use great service

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good washer and quite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice capacity. Easy to use and quieter than expected. Not overly complex to use with dials and buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Perfect Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new washer when I moved into my new house and this one is perfect! It fits all my dog’s blankets with ease and since the drum is so large, I’m doing significantly less laundry than I used to.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washing Machine!!!! Pretty Quiet and Great doing what it’s meant to do and that’s washing clothes. The Agitator is a plus if you want clean clothes. Easy Controls with enough space for heavy loads of laundry. Also capable to link to wifi using the Smart HQ App. Overall until now Great Washing Machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice would reccomend has many options live the quick features and capacity is great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer meets all my expectations. My clothes are very clean and it is very easy to use.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your review. We are so happy to hear that youre impressed with your new washer unit and that so far it has been meeting all your expectations! We hope it continues to impress and becomes a favorite in your laundry space for many years! If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product. Leaves clothes pretty clean

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few uses the washer started spinning for 2 straight hours at the end of a load. Hope it was a one time glitch. Otherwise a great washer.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Surprise buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well priced unit not as many bells whistles as our last kenmore and not as quite either. It works well and the spin cycle is really good helping in shortening dryer time Ut us a noise machine thou than previous machine.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and are happy to here this was priced well for you. It does have our amazing Microban Technology. This technology is built into the washer components including the gasket, dispenser and draining system. Thank you for taking the time to share your feedback. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works well. I don’t have a level floor but I have the machine as level as possible and in the spin cycle it shakes a lot causing the machine to slip and then needing adjusting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile - 4.9 Cu Ft High Efficiency Smart Top L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what the wife wanted in a washer. Has preprogramed cycles , but they can be customized. The deep fill feature is a big plus with the option to add even more water with the extra deep fill. It also has a countdown display, which is a nice feature not found on many of the new washers. Our first purchase was the Maytag Pet Smart washer. That was a big mistake. This thing beats it hands down , just like our previous GE Profile that gave out after everyday use for over 10 yrs. If this is in your budget , don't hesitate, especially with Best Buy's return policy if your not satisfied. Oh did I mention that it does an excellent job of getting out tough stains that seam to be attracted to my clothes.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings, thanks for sharing your review with us. We're pleased to hear that your beautiful GE Profile washer is working well. We strive to make sure our appliances are user friendly to ensure that our consumers have the best experience possible. If you need anything, reach out to us anytime. Best! Don@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE Profile Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I went back to a top load washer. I am good with most everything with the washer except it is noisy at the beginning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cool washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought doing laundry can be so much fun. Not only this washer does a phenomenal job washing the clothes it also entertains my kids as their favorite stuffy gets washed. Ever since we got this washer my kids help out with the laundry too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    So far So great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. Controls take a little bit of testing to get what you want. But after a few starts and stops we got it working perfectly. It runs really quiet and seems to wash extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer with lots of nice upgraded. Easy to use and washs your clothes clean. Looks nice too.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    IT GETS THE JOB DONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its’s not whisper quite, but not too many washing machines are. It does not allow for individual selections. For example, if I wanted to do only a rinse and spin cycle. It does not have that option. It is programmable, but it doesn’t give you the freedom to program as he was an older washer model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extremely happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the space and ease of use wirh the machine. Being able to also connect it to my wifi and phone and getting notifications when its done is extremely great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a year to review this just to make sure my initial impressions didn’t change. I’m happy to say they didn’t. This is a great washing machine. The things I liked the most: - Digital timer so you always know how much time is left at a glance. - Ability to set custom programs if you prefer less/more hot water or other items for your various load types. (I like hot water on my sports stuff, less so on the clothes that seem like may shrink.) - See through top loading part lets you watch your clothes get washed. Doesn’t really help with the washing, but it was neat. - No issues at all so far. Appears to be very reliable.

    I would recommend this to a friend
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