Customer Ratings & Reviews
- Model:
- PTW605BSRWS
- SKU:
- 6472681
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
1 yr purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design. I'm a little unhappy with the constant rumble. I have to wash my comforters twice. Other than that, the product is ok.
I would recommend this to a friend - Cons mentioned:Noise level
It washes.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer. Make sure machine is completely level, or else it will bang. Took several tries but it is now perfectly level. It's pretty loud too but my laundry room is far away in my house so it doesn't effect me.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are enjoying it. We are glad that the leveling on the unit was also resolved and you and your family can enjoy using it for many years! Please let us know if you need anything else in the future. Sincerely- Dianna@GEA
- Pros mentioned:Cleaning performance
Too new to rate a five
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 weeks of usage so far so good. Company should wait to ask for reviews at least a mongh of usage for time to really use products thing do not always go wrong within first usage.
I would recommend this to a friend - Pros mentioned:Cleaning performance
GE Profile Top Load Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the delivery went great, the driver installed the new washer and took out the old one. He gave me information and instruction and he did all of this in a reasonable amount of time. We are very pleased with our new washer.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I bought this washer to go along with the matching dryer. We are pleased overall with the easy of use and value of the washing machine.
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you choosing GE Appliances for your home and taking the time to leave this review. We’re happy you’re pleased with washing machine and are always here should you have any questions. Have a wonderful day – Gina@GEA
Deep Fill-Max Spin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washing machine! I really like the deep fill setting and max spin. With the max spin my clothes are almost dry when I take them out. Less dryer time and saves money.
I would recommend this to a friendTry It Again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought 1st one August 2023 and December 2024 the control board went completely out with my clothes locked inside of the washer. Home warranty replaced it. I’m trying it again LOL SMH
I would recommend this to a friend- Cons mentioned:Noise level
So far, so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the washing machine. Its not as quiet as I thought it would be but other than thats its been working pretty good. I also like how deep/big it is which makes fitting larger loads easy.
I would recommend this to a friend - Pros mentioned:Color
I love my new diamond gray washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washing machine. The color is beautiful. Diamond gray works perfect sound less and I would recommend this to friends and family. Got it on sale price great product for gifts.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for taking the time to share your insight about your beautiful GE Profile washer. We're ecstatic to hear that you're loving your new unit. Thanks for your time, and we hope you have a great day! Kind regards. – Don@GEA
- Pros mentioned:Ease of use
Big Ol huge washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great washer. The tub is huge much bigger than our old samsung. really quite. easy to clean and put the soap in. Can do a lot of clothes at a time.
I would recommend this to a friend - Pros mentioned:Ease of use
Great one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and works great. We didn’t have any issues for past 2 months
I would recommend this to a friend - Cons mentioned:Noise level
LOUD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is really really LOUD, especially during the rinse cycle. It sound like to motor is having a hard time.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for your feedback. We are sorry your new washer is really loud. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can reach our scheduling department at 1-800-432-2737. We apologize for any inconvenience it has caused. Olga@GEA
- Pros mentioned:Cleaning performance
Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet. Efficient. Does a great job! Colors were perfect.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Went back to the agitator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing a Whirlpool washer without an agitator a few years ago, I decided to purchase a GE with the agitator. What a difference it makes! Clothes are much cleaner. I made the right choice.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there-We appreciate you being a valued GE Appliances customer and we thank you for your feedback. We are glad to hear that you are happy with your top load washer and that its meeting expectations! We are confident that you will continue to have a good experience with this unit. If you need anything else please let us know. Take care! Dianna@GEA
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is great and works like it’s supposed to. It’s not WiFi compatible like the washer and you have to purchase a separate connector which isn’t known until after purchase which was another disappointment
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to share your feedback. We appreciate you choosing GE Profile for your home! -Don@GEAppliances
- Cons mentioned:Noise level
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little noisey but clothes come out clean and fresh.
I would recommend this to a friendBrand response from GE Answers
Posted .If you find that your unit is noisy, please ensure the unit is properly leveled by checking the leveling legs. You can adjust all four leveling legs until the washer is level left-to-right and front-to-back.
- Pros mentioned:Capacity
Washing with ease
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This waaher is everything. The inside is large enough for a comforter to be washed efficiently. The different preset wash cycles takes the guessing out of dud you set it to the right size, water temp & spin cycles.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review. We are happy to hear that you are impressed with your new washer unit's size and features! We hope it has become a great addition to your laundry space and if there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Cleaning performance
gary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery person Refused to show me how to turn on washer ..He said choose quick wash then push arrow button .Blue tape was blocking the lid sensor . Delivery person ruined a very good shopping experience for me . If he could take one minute to turn on washer I would have been extremely happy with entire purchase
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - we’re sorry to hear of the disappointing delivery experience you had. To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your question or direct you to your local store for further assistance. Take care. Lauren@GEAppliances
Good washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using now over a month and love it, good size for family of 6.
I would recommend this to a friend- Cons mentioned:Noise level
Louder than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a louder than normal washer. Every time it begins to spin it locks the lid which isn't a quiet action.
I would recommend this to a friend