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Customer Ratings & Reviews

Your price for this item is $629.99

Customer reviews

Rating 4.4 out of 5 stars with 168 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 450 Sq. Ft. 10,000 BTU Smart Portable Air Conditioner's excellent cooling performance and quiet operation. Many appreciate its portability and ease of setup, along with the convenient remote control and smart features. While some found the initial setup challenging and the unit heavy, the overall positive feedback highlights its effectiveness and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 168 reviews
  • Rated 5 out of 5 stars

    Best store

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this portable air conditioner it was one of the Best Buy I made. I also love the sale they was having. Best Buy is the best place. To shop if you need air conditioners,TV,Radio,Refrigerator,computers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet, 48 deg output…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quieter than my Whynter unit. Output is around 48deg when it’s below 103 outside. Double press the delay button to adjust the time. Love it so much, I bought a 2nd!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient a/c for cooling our large enclosed patio. Venting is easy and vent tubes are expandable to allow movement away from vented window.

    I would recommend this to a friend
  • Cons mentioned:
    Water tank

    Rated 2 out of 5 stars

    Keep looking before buying this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit turns off for no apparent reason. If the water tank fills, it is supposed to turn off, but the tank is never full when this occurs. The manual is not thorough, the app doesn't work as it's supposed to, and the remote is intermittent. I would never buy this again and would have returned it if I hadn't thrown the box away. A window unit is so much less trouble than this portable.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are so sorry to hear you are having these issues with your portable air conditioner. It is normal for the unit to turn on and off as needed to achieve the desired temperature. If you feel there is an issue with your unit, please take advantage of your warranty and following the instructions in the manual on page 17 in your manual. Thank you! Joyce@GEAppliances GE_Appliances

  • Pros mentioned:
    Cooling performance

    Rated 3 out of 5 stars

    Portable ac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay. Kind of loud, but does cool. Instructions on draining are not real clear but we figured it out.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It's normal to hear some noise while the a/c is running. If you need further assistance with the draining, please PM/DM us on Facebook/Instagram/X with a copy of your review, and the complete model/serial numbers of your unit. Thanks for sharing your feedback. -Don@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Easy to install and works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Easy install, easy to understand settings, cools space quickly.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your purchase and are so pleased to hear you're loving your new air conditioner. This is so versatile. It is a 3-in-1 unit that offers cooling, fan, and dehumidifier modes, ensuring year-round convenience. Plus, with built-in Wi-Fi and geolocation technology, you can control and monitor your AC from anywhere with the SmartHQ app. The AC even adjusts automatically as you approach or leave home. Stay cool! GE_Appliances

  • Rated 5 out of 5 stars

    Cool and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a few different portable AC units before this one is the best I have. I really enjoyed this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome portable A/C unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price while on sale. Smart/WiFi Features are awesome Self evaporating feature makes unit able to be placed in any room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools great, I use it for my garage when I’m doing projects. I’ve insulated my doors so the AC is very effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality , easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to assemble and can be started in 10 min. It cools fast and is awesome. High quality .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Evolutionary!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blows cold air and removes humidity nicely! I’ve tried several systems and this GE design is by far superior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ac unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up works perfect for what i needed....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sketchy, but maybe damaged?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in August to replace a slightly noisier inverter A/C, and this did NOT win the contest between the two: It was WAY noisier. Not only could you hear the fan blowing, but it also rumbled our floor. Not a single one of the 13 A/Cs I've purchased has ever done that. I returned this unit, but I will add that it's possible the unit suffered damage, as the Styrofoam in the package was cracked. I firmly believe that the variations in reviews are directly related to damage in transit, for all portable A/C units seem sensitive. Overall, I would hesitate before easily purchasing this unit, especially as many reviewers seem to have some sort of connection to getting this either free or at a reduced cost.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear that you had some trouble with your AC unit and had to return it. Please know this is not the quality we would normally expect from our appliances and will provide this to our product teams so they may review. Dianna@GE Profile GE_Appliances

  • Rated 5 out of 5 stars

    Portable AV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well; easy self setup; Live in an all electric home without AC; used window AC - too labor intensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well, not to noisy, and cools quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool room

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this AC, works very good. Room becomes cold in just minutes idk if it’s because it has two tubes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AC unit for the price. Didn't have a problem cooling my 500 sq. ft. 1b1b.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools the work office well enough thru 4 shifts on 24/7 recommend getting this ac

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Exactly as advertised

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a smaller room. Wish you did not have to use the remote to turn the LED lights off on the top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid portable AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient portable AC, even on low fan speed. Quiet operation.

    I would recommend this to a friend
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