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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $949.99

Customer reviews

Rating 4.3 out of 5 stars with 1254 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,254 reviews
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer. I read reviews prior to my purchase and people complained about the machine being loud. I have not found that to be true. Washes great. No complaints.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and being a valued GE Appliance customer! We are happy to hear you love your washer unit and it’s been working out great in your home. We think you will be impressed with this unit’s wash performance each time you use it. It really is a great unit! GE_Appliances

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Best product for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, best purchase I've made! Perfect size for all laundry even king size comforters, washed and dry with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Large tub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. If you are short you need a step stool to reach clothes on the very bottom. The large tub enables you to do large loads.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to learn that you’re enjoying the large capacity that your new washer offers! Thanks for choosing GE Profile! GE_Appliances

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great all-around washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the display of minutes remaining. It’s a great all-around washer. Gets clothes nice and clean. It’s a little noisy but we don’t notice if the laundry room door is closed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install, I am no mechanic lol and not very good at fixing things but it was easy to install and was ready to use right away!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to use easy delivery wouldcrecommend for purchase good price

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE Profile top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a quiet washer but does a great job cleaning efficiently with Smart Technology .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Wash with ease

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great water! I love that there is no agitator so I’m able to wash blankets and big items from my home.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're happy to hear that you’re enjoying the large capacity that your new GE Profile washer offers! It really does make washing blankets a piece of cake! Thank for taking a moment to share your insight! GE_Appliances

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great! It's not loud at all compared to our old Maytag washer. The clothes always comes out clean and smelling amazing. Love that I can connect to the washer via the app, with notifications. Overall very happy with our purchase.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi – thanks for sharing your positive experience! We’re thrilled to hear that it’s quieter than your prior model and that it delivers clean and fresh-smelling laundry every time. It’s wonderful to know that you’re taking advantage of the convenience of the SmartHQ app, as that is certainly one of our favorite features as well. Thanks for choosing GE Appliances and don’t hesitate to reach out if there is anything we can assist with in the future. All the best! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. Finally, have the matching set. Its super easy to use and keep clean. The automatic dispenser is a time saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this washer. This has so many more settings than our old one. I like that it has a quick wash setting. Our last washer didn't have that and it was sorely missed.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Big, but a little noisy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's huge, its really nice looking and it will fit pretty much anything. But, its a little noisy. And, I cant fogure out how to get ot to sognal when a load is finished.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 3 out of 5 stars

    Violent at first but now “behaves” well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our previous bosch washing machine started leaking water, my mom wanted to get a new one. She immediately wanted this one when we went to best buy. Im not sure why, she says she has an instinct for the best thing to get. Best Buy had it delivered and installed very smoothly. However, when we first started using it, it would vibrate violently and move around if we used the bulky setting. It also makes different noises when compared to our previous machine. However, after switching to normal wash mode, the vibrating stopped and now is fine. We were thinking of returning it but thankfully it “behaves” now and washes our clothes fine.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds." Thanks for taking the time to share your feedback. GE_Appliances

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. I was initially a little upset realizing that mine didn’t come with the agitator but it has actually worked really well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thank you for sharing your feedback on your washer. We're pleased to hear that this unit is working very well for you, even without the agitator. We appreciate your understanding, and it's great to know that the appliance is meeting your expectations. If you have any further questions or concerns, please don't hesitate to reach out. Happy washing! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very pleased-great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well with a variety of features. The sanicycle work quite well. Fantastic capacity and appreciate the non-aggitator style. Overall, it is far superior to my previous front load HE. It is noisy at times, which is only downside at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first washer without an agitator. But, I have adjusted and am generally pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great instillation team; I high recommended the installation and haul away! Lots of space and not noisy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves doing laundry with this machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far very happy with my purchase. I originally didn't want a washing machine with bells and whistles. Now that ive had this washing for close to a month im very happy with it. On top of that,my son loves this machine and hes taken over doing 80% of the laundry. Thats a win in my book!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Love the tub size. I would definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Top Load Washer, 5.0 CU.FT. High Efficiency,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great, like the bigger tub as can wash our comforts now. NO LAUNDRY MAT!!

    I would recommend this to a friend