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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1305 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,305 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Large tub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. If you are short you need a step stool to reach clothes on the very bottom. The large tub enables you to do large loads.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to learn that you’re enjoying the large capacity that your new washer offers! Thanks for choosing GE Profile! GE_Appliances

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great! It's not loud at all compared to our old Maytag washer. The clothes always comes out clean and smelling amazing. Love that I can connect to the washer via the app, with notifications. Overall very happy with our purchase.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi – thanks for sharing your positive experience! We’re thrilled to hear that it’s quieter than your prior model and that it delivers clean and fresh-smelling laundry every time. It’s wonderful to know that you’re taking advantage of the convenience of the SmartHQ app, as that is certainly one of our favorite features as well. Thanks for choosing GE Appliances and don’t hesitate to reach out if there is anything we can assist with in the future. All the best! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer. I read reviews prior to my purchase and people complained about the machine being loud. I have not found that to be true. Washes great. No complaints.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and being a valued GE Appliance customer! We are happy to hear you love your washer unit and it’s been working out great in your home. We think you will be impressed with this unit’s wash performance each time you use it. It really is a great unit! GE_Appliances

  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box sometime door on washer doesnt lick all the time didnt start right away however still wash clothes when not locke and the soap tray is not durable

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Big, but a little noisy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's huge, its really nice looking and it will fit pretty much anything. But, its a little noisy. And, I cant fogure out how to get ot to sognal when a load is finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This GE Profile Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this GE Profile top-load washer for its powerful cleaning, large capacity, and smart features; it makes laundry easy, efficient, and consistently delivers fresh, great-looking clothes every time reliably.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Ge profile washer and dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new ge profile washer and dryer set with large tub, no aggitator, glass top lid and lots of bells and whistles. Set up could have went smoother if we would have known exactly which electric cord was coming with the dryer. A 4 prong cord is what was sold with it and a 3 prong outlet is what was needed.

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Noise level, Spin cycle

    Rated 1 out of 5 stars

    Wanted to stay away from LG and Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a Horrible mistake. I can’t trust this washer to clean. I have to babysit it by checking water levels and balance myself. Clothes on top don’t get submerged, I push them down. Travels all over the floor. Too often the loads don’t spin/drain properly. Only pro- it looks good (because it’s new!). I was warned by the reviews. My fault

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - we’re sorry to hear that you’re unhappy with your washer. It’s understandable that you’d be concerned with these issues and we’d love to share some troubleshooting tips that will help. This is a high-efficiency washing machine which requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer and may not cover the top level of the clothes. This is normal. If you still prefer to have a higher water level, you can use the “Deep Fill” feature which adds 3 gallons of water to the wash load if pressed once or can provide the deepest fill possible if held for 3 seconds. -- With all washers, some shaking or noise is normal. However, it is important to level your washer as it prevents the washer from excessive vibration when in use. When leveling a washer, make sure to level both front to back and side to side by adjusting the four leveling legs. Also note that the more the legs are extended, the shakier the washer will be during operation. -- If these tips don’t help resolve the issue, service may be needed. You can schedule online by visiting the GE Appliances website or by calling 1-800-432-2737. Hope this helps! Lauren@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. I read some reviews on it being a bit loud. But it doesn’t bother me. It washes clothes really well. The only thing I would recommend is maybe making a better tray for detergent. Hard to put scoops in and if you pull it out too far it just falls off. So you have to line it back up and put it back in.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE Profile top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a quiet washer but does a great job cleaning efficiently with Smart Technology .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very pleased-great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well with a variety of features. The sanicycle work quite well. Fantastic capacity and appreciate the non-aggitator style. Overall, it is far superior to my previous front load HE. It is noisy at times, which is only downside at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Best product for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, best purchase I've made! Perfect size for all laundry even king size comforters, washed and dry with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great size, easy to operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the impeller instead of my old washer with an agitator. My queen size blankets fit in easily with room to spare. The only feature I miss is being able to use tap water temp instead of cold.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. I was initially a little upset realizing that mine didn’t come with the agitator but it has actually worked really well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thank you for sharing your feedback on your washer. We're pleased to hear that this unit is working very well for you, even without the agitator. We appreciate your understanding, and it's great to know that the appliance is meeting your expectations. If you have any further questions or concerns, please don't hesitate to reach out. Happy washing! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought washer and dryer I really love them both, very specious, I am very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Wash with ease

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great water! I love that there is no agitator so I’m able to wash blankets and big items from my home.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're happy to hear that you’re enjoying the large capacity that your new GE Profile washer offers! It really does make washing blankets a piece of cake! Thank for taking a moment to share your insight! GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Not at this time thank you

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good everything seems to work fine it cleans clothes very nicely and it is quiet at this time of night

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    GE best Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is enormous that I am able to wash my large fluffy comforter that I would normally have to go to a laundry mat to wash. I am so impressed with this washing machine. It washes extremely well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first washer without an agitator. But, I have adjusted and am generally pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Surprisingly clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful machine. It was delivered early which was very much appreciated. It is louder than my old machine but my clothes have been coming out great! Very clean. They smell amazing.

    I would recommend this to a friend