Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1305 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,305 reviews
  • Cons mentioned:
    Agitator, Noise level

    Rated 3 out of 5 stars

    LOUDER THAN EXPECTED

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st WASHER WITH NO AGITATOR...SURPRISINGLY LOUD. AND BEWARE THAT THE PAINT FINISH IS VERY DELICATE. WILL SCRATCH EASILY. AND YOU HAVE TO READ THE FINE PRINT IN THE INSTRUCTIONS TO USE THE DEEP WASH FEATURE. LONG WASH CYCLES WITH THE IMPELLER SETUP.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the "Sounds" section on pg. 24 of the Owner's Manual for a description of the sounds you may hear. GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Terrific Washing Machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this very much. No complaints at all! I recommend this for anyone that needs a new washer. Easy to use and the whites turn out very white!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This is a wonderful washer model that features Adaptive Smart Technology, which enables optimization of cleaning power and fabric care within each cycle! We're thrilled to hear you're enjoying this unit, and we're confident this washer will continue to serve you well for years to come. - Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Appliances

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. Quickly installed the appliances with no issues, very friendly staff, hardworking. Overall did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile 5.0 excellent performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE Profile operates,very efficient with deep water. Great for comforters and large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Clanking noises

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the loud noises it makes but otherwise cleans good

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are delighted to hear how pleased you are with the wash performance of this Profile clothes washer. Newer model washers do make new sounds likely not heard on previously owned units. We recommend reviewing page 24 of the owner's manual for a list of normal sounds you can expect to hear. If the sounds are not described in the manual, we encourage you to call GE Appliances service at 1-800-432-2737 to schedule a service appointment to have your washer checked. We are confident our service team can help. Kind regards - Vikki@GEA GE_Appliances

  • Rated 4 out of 5 stars

    New washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this machine a lot just wish I didn’t have to use bulky to get more water into the tube only down fall

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great duo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer & dryer set! Works wonders with large loads for our family of 6.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs smooth, very good product Big enough to fit in my apartment

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes wash soo good in my new washer. I love everything about this washer. Im soo glad i didn't listen to some of the bad reviews

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer huge capacity. Easy to use, wash it all blankets ,comforters and towels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price and good quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice price for a good quality washer. Has lots of cleaning options with easy detergent fill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awesome! So big and easy to use and price was great but

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect definitely recommend. Clothes come clean within a short time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grear washer lots of bells and whistles but makes

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes noises my old washer didn’t make so getting used to it and hoping they are normal washer noises

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great Price for a Great Product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer, replaced a dying LG that was on it's last leg. The wife is not a technical wizard so it is simple for her, and she loves that. Only complaint we have is it is a little loud, but our laundry room is not near us so not an issue. Might be for someone with a smaller place. Great value, and cleans the clothes what more couldwe ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    GE washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with the GE washer we purchased. It easy to use and washes the clothes very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laundry washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer machine easy to clean and use and very silent

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New GE Washer

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my older Samsung with this one and it has more space, much quieter, and gets my loads done faster. Connected to my Alexa as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine easy to use , works good . And my family loving it . Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Silent treatment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is quit and really cleans the clothes well.

    I would recommend this to a friend