Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,631 reviews
Cons mentioned:
Balance
Rated 4 out of 5 stars
GE Profile
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the way it looks and it washes well. It easily knocks if you don’t distribute the clothes evenly. Overall urs a good washer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Has worked fine the few setting we have needed so far. I just wish it drained the water slower since my small garage sink can't keep up. We save the flooding by using large plastic totes to catch the overflow.
Hello- Thank you for being a valued GE appliance customer and taking the time to leave your feedback! That means a lot to us as we strive to make products that are going to help make customers like you happy. We hope you continue to enjoy using your washer and any other GE appliances that you own. If you need anything else, please let us know. All the best! Dianna@GEA
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Grady Guntharp
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was delivered when promised, brought inside our home to where we would install it. Then once installed, my wife loves the capacity and how it operates. We have purchased lots of things from Best Buy and never disappeared.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was so confused about what brand to choose or what machine i can get. But the store associate helped a lot in my decision and i got this the set dryer and washer . Im very satisfied and enjoying it. Best Buy always the best
I would recommend this to a friend
Rated 5 out of 5 stars
Love my washer and dryer
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good washer and it’s very easy to use the dryer is also easy to use
I would recommend this to a friend
Rated 5 out of 5 stars
GE Washer w/great service
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great experience from beginning to end. We purchased a GE washing machine. The experience took 30 painless free minutes. We explained to the salesman what features we were looking for and he showed us several makes and models. He did not try to pressure us into one of the models. He scheduled The delivery and installation for that coming week. The price was reasonable and the service was amazing. The installation was done on time and quickly. Recommend buying your next appliance from Best Buy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really loving our new washer. A little loud when it’s on the spin cycle, but other than that it’s perfect.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are also enjoying it and its features. We hope it becomes a great addition to your laundry space for many years. If there is anything else, you need in the future please let us know. All the best! Dianna@GEA
Pros mentioned:
Size
Rated 5 out of 5 stars
Washer
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this washer it’s big and nice I love it It’s one of the best thing I ever bought a recommend it
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer, love it! The staff at best buy were very helpful and informative, loaded the washer in my truck , i will always choose Best Buy for ALL my electronics & appliances!
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Mother's day gift
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with Washer leaves clothes
Clean and fresh .bring out colors and smell Clean
I would recommend this to a friend
Rated 5 out of 5 stars
Washing machine
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service. The installers did a great job and very happy with my product
I would recommend this to a friend
Cons mentioned:
Reliability
Rated 1 out of 5 stars
Stay Far away!
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For a “Smart washing machine”, this is the dumbest appliance I’ve ever owned. Easily This is the worst washer I’ve ever used. Every week, for no apparent reason, the washer will start a cycle, fill the tank, only to then cancel the load and lock the washer controls for 5 minutes. Then I have to spend the next several hours trying to unplug and plugging it back in, trying to reset the computer, and eventually, I get some combination of things to work (but oh no, it’s never the same things to get it to work again) and at this point, several months of owning this thing, I’m ready to sell it and go get an old “dumb” machine
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Thanks for letting us know what happened. We recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.
Rated 5 out of 5 stars
Love this washer
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We've only had the washer for a few weeks but I am really loving it. I've tried washing in multiple cycles, and can tell the difference with many of them. I was able to wash my queen size comforter with ease, and it spun so well it didn't take long to dry.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hey there- Thank you for taking the time to send us your review. We are happy to hear that so far you are happy with your new smart top load washer. We hope you continue to enjoy all its great features and it becomes a great addition to your laundry space. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
GE washer
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washing machine works great… I have no issue close get clean.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washer is really efficient and I really like it.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello- Thanks so much for your purchase! We are so happy to hear you are liking your washer. This is a really nice model with amazing features! The Diamond Gray color is stunning, and the features are so impressive on this model. This model has a large capacity that you will enjoy that will provide easier access capacity while being able to easily reach the bottom of the washer. This washer also has a 10-year Limited Warranty. You can enjoy peace of mind knowing your washer is backed by a 10-year limited warranty. If you have any questions about your washer, please let us know. We are happy to help! Joyce@GEAppliances
Rated 5 out of 5 stars
Owner
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product love the color and way it runs. Thanks