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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $949.99

Customer reviews

Rating 4.3 out of 5 stars with 1244 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,244 reviews
  • Pros mentioned:
    Cleaning performance, Size
    Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    Large capacity and great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. The only thing that I am NOT a fan of, is the fact of it going off balance with large loads. It will correct itself most of the time. Cleans clothes very well and is a great size! Also love that I can connect it to my phone and it will let me know when the laundry is done.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    It's a big un

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HUGE. That's the best description of its capacity. I can easily put a basket full of clothes in it, with room to spare. It's not exactly quiet, but the volume of operating is quite acceptable to me. Most important, it cleans really well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you putting your trust in us and being a valued GE Appliances customer. This is a really great unit. We are happy that you are enjoying the size capacity and features it offers as well! We are confident this unit will be a reliable and sure to impress for many years! GE_Appliances

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Profile - 5.0 Cu. Ft. High Efficiency Smart Top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it even though it is not as quiet as I would like but it cleans my clothes better than any other washer I have used either at home or the laundromat.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it! My first washer without the agitator and I am obsessed. I feel like my clothes come out even cleaner than before? It also holds a lot of clothes which is my fav because I have a cali king duvet cover I used to have to take to the laundromat to wash because it couldnt fit in my washing machine, now I dont have that problem!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Mr. Andrew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product design simple and easy to operate. spacious tub allows for oversized bedding. However the machine is somewhat noisy when in operation. Good machine for purchase price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    A love affair with my washer....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome - very intuitive to use and if you are a person of short stature like myself (5'5")...do not worry about being able to reach stuff - I have not had to grab a pair of thong to reach stuff! I love the fact that everything just requires a soft touch to change settings. It also looks rally sleek which is wonderful since we have this tucked in a space with no closet doors. The smart app is ncie too as it always reminds me when I have left clothes in there. lol. The size is perfect - and we have a family of 5 which includes an 8 year old who still does several outfit changes throughout the day as if she were living in Downton Abbey. We do A LOT of laundry. And the towels - OMG being able to do a large load of towels without having to worry about them not being spun enough - let's just say we will NEVER go back to a front load. I may love this machine more than my partner....well not really....just on laundry days maybe?

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Large capacity with plenty of features. Made in US

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRO: We went back to a Top Loader from the Front Loader that we didn't care for after the newness wore off. So far so good, large capacity, easy to understand controls and options, adjustable functions even within the "preset" load types. We do not use any of the online connections or features. Made in the USA. CON: Really dropped the ball on the drain hose - it is short. After you get the washer unpacked and prepared for install, while reviewing the installation instructions they mention that if the drain hose isn't long enough to ORDER the extension tube kit. You have to unpack the washer to get this information. The drain hoses on our last 4 washers were long enough for our standard drain application but not this one. Ok, not a big deal unless you wanted to use the washer the same day you receive it. Seems like a good machine, stable during spin cycle, quiet, doesn't take an hour to run a normal wash load.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thank you for taking the time to share your insight. We’re thrilled to learn that you’re enjoying the large capacity and the user friendly controls that your new GE Profile washer offers! We strive to make sure our products are made with the best quality for our consumers. We appreciate your feedback on the drain hose situation, that will be provided to our product development team. If you have any other questions or concerns please let us know. Best regards. – Don@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent Washer – Quiet, Efficient, and Reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with this washer! From the moment it arrived, it’s made laundry day faster, easier, and even a little enjoyable. The sleek design looks great in my laundry room, and it was super easy to set up. One of my favorite features is how quiet it is, even on the spin cycle. You barely notice it's running, which is perfect for smaller homes or apartments. It also uses very little water and energy, which makes it environmentally friendly and easy on my utility bills. The different wash cycles are easy to navigate, and I love how it handles everything from delicate fabrics to heavy loads like towels and bedding. My clothes come out clean, fresh, and almost dry thanks to the powerful spin cycle. If you’re looking for a washer that combines performance, efficiency, and convenience, this one is a fantastic choice. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    So far So good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After refusing to buy any more Maytag washers I decided on the GE Profile based on ratings. I love it so far. It is easy to use and very efficient. I need a larger capacity drum for bed spreads and blankets. So far I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE PROFILE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this washer GE PROFILE FOR 4 months and it’s even better and large than the one I had before. Great if you have large towels. Love not having the drum stick thing in the center. just spread the clothes around in a circle for an even wash. Has wifi if you like that. lets you know everything. how much water you’re using, etc. It is ghe same level of noise as all the washers I have had previously, but it is much less annoying than many I have heard.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a pretty heavy load, spins clothes almost dry, clothes are very clean after wash.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washer Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this washer easy to use and cleans very well. Live the delay start, and the different settings to clean. Best Buy did a great job on install.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer. Roomy, makes the clothes smell good and does a great job cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great. It cleans everything and can hold a lot of laundry. It is super easy to use and even has the option to save customized settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It easy to use and it has lots of space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Huge washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is HUGE!! So far I’ve been so happy with this purchase. It cleans my clothes so good and so much space for detergents! Couldn’t be happier

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Larger loads & Quiet Unit = HAPPINESS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new unit performs much better than our old front loader. Washes more at once which we love and its super quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Washer is GREAT, don’t buy for Wi-Fi feature tho

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Cleans clothes sooooooo well. Idk if my washer previously just had declines slower over time and then quit. But I had a toddler white shirt, yes I know white and toddler but family pics, she got sauce and grease from tacos on it. I spot treated, washed and dryer twice. Stain still there. Didn’t spot treat washed and dried with this set and BOOM! first time completely clean! I am amazed. And it has plenty of room and I don’t have to use nearly as much laundry detergent! Win win win, BUY it. Again though Wi-Fi control is misleading as with dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Technology is Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This top load GE washer is amazing. It has the capacity to wash bulky items especially bed comforters. It can wash huge loads of clothes and get them clean. The settings are too many to choose from and I'm amazed every time I discover a new setting and a different result. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washing machine. It is top load and imperial. The auto-sensing system works great. The washer is quite loud compared to other washing machines but I am not worried about the sound. In the end, the clothes get cleaned.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear you're enjoying your top-load washer and that the auto-sensing system is working well for you! It’s great to know that it’s delivering the cleaning performance you expect. Thanks for your feedback! Lauren@GEAppliances GE_Appliances

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